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Call Accounting Software
Tapit NOVA reviews and summary
Tapit NOVA is a web-based, comprehensive call accounting and management platform offered by Trisys. Accessible from any standard browser, it centralizes several key telephony functions. Its foundation is robust call accounting, tracking and categorizing all call activity for cost allocation and analysis. The platform extends into call recording for quality assurance and compliance, and incorporates customer support features that may link call data to client interactions. The 'and more' suggests additional modules or tools for reporting, fraud detection, or system integration, positioning it as a versatile hub for businesses to manage both the financial and operational asp... Tapit NOVA is suitable for office administrators, IT managers, and customer...
Best for
Tapit NOVA is suitable for office administrators, IT managers, and customer service supervisors in small to medium-sized businesses that utilize a PBX or modern VoIP system. It appeals to organizations looking for an accessible (web-based), all-in-one tool to handle call costing, recording, and basic support ticket linkage without managing on-premise server software.
Starting price
Pricing not listed
Category
Call Accounting Software
Vendor
Trisys
Key takeaways
Our verdict
Our verdict is that Tapit NOVA offers a convenient and integrated approach to call management via the web. Its combination of accounting, recording, and support features in one platform can simplify operations for its target market. The web-based delivery model is a significant advantage for ease of access and maintenance.
Quick facts
Tapit NOVA at a glance
Starting price
Pricing not listed
Vendor
Trisys
Founded
1984
Location
United States
Category
Call Accounting Software
Ratings
Tapit NOVA ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
Tapit NOVA pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Tapit NOVA?
Tapit NOVA is suitable for office administrators, IT managers, and customer service supervisors in small to medium-sized businesses that utilize a PBX or modern VoIP system. It appeals to organizations looking for an accessible (web-based), all-in-one tool to handle call costing, recording, and basic support ticket linkage without managing on-premise server software.
Feature research
Tapit NOVA features
These are common features buyers compare in Call Accounting Software. Product-specific availability should be confirmed with the vendor.
By-Extension Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Duration
Helps buyers judge whether call duration fits the way their team handles call accounting work.
Call Monitoring
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Volume
Helps buyers judge whether call volume fits the way their team handles call accounting work.
Caller ID
Helps buyers judge whether caller ID fits the way their team handles call accounting work.
Inbound Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Outbound Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Unattended Call Management
Helps buyers judge whether unattended call management fits the way their team handles call accounting work.
Who Answered Log
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Pricing
Tapit NOVA pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Tapit NOVA alternatives
Compare Tapit NOVA with other Call Accounting Software tools that buyers often evaluate.
InfoFlo by InfoFlo Solutions
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ZIWO by ASWAT Telecom & Media
ZIWO is a cloud-native contact center software platform designed for rapid deployment and maximum flexibility. As a full API-based solution, it can be deeply integrated into a comp...
CASH+ Call Accounting Software by Hansen Software
CASH+ Call Accounting Software is a specialized telecommunications reporting and management tool. Its primary function is to capture detailed call data records (CDRs) from a compan...
CDR Call Reporting for Cisco by Variphy
CDR Call Reporting for Cisco by Variphy is the preferred analytics and management platform specifically for Cisco Collaboration environments (including Cisco Unified Communications...
Sales Sling by Sales Sling
Sales Sling is a 100% cloud-based telephony platform specializing in inbound and outbound dialing and call tracking technology. It provides sales and call center teams with a virtu...
Kavkom by Kavkom
Kavkom provides advanced call accounting and detailed call reporting solutions to businesses. The software analyzes telecommunication data from PBX systems, VoIP networks, or other...
Software reviews
Tapit NOVA software reviews
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FAQ
Tapit NOVA FAQs
Tapit NOVA is a web-based, comprehensive call accounting and management platform offered by Trisys. Accessible from any standard browser, it centralizes several key telephony functions. Its foundation is robust call accounting, tracking and categorizing all call activity for cost allocation and analysis. The platform extends into call recording for quality assurance and compliance, and incorporates customer support features that may link call data to client interactions. The 'and more' suggests additional modules or tools for reporting, fraud detection, or system integration, positioning it as a versatile hub for businesses to manage both the financial and operational asp...
Tapit NOVA is suitable for office administrators, IT managers, and customer service supervisors in small to medium-sized businesses that utilize a PBX or modern VoIP system. It appeals to organizations looking for an accessible (web-based), all-in-one tool to handle call costing, recording, and basic support ticket linkage without managing on-premise server software.
Pricing can change. Confirm current plans and terms with the vendor.
Tapit NOVA is listed in Call Accounting Software.
Tapit NOVA is listed with Trisys as the vendor.
Buyers often compare Tapit NOVA with other Call Accounting Software tools such as TenFold, InfoFlo, 11Sight, ZIWO. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Tapit NOVA.
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