TeamViewer by TeamViewer
TeamViewer helps teams in remote support software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadl...
Remote Support Software
Surfly reviews and summary
Surfly is a sophisticated co-browsing and web session sharing platform that simplifies the process of guiding users through websites or web applications in real-time. Its standout feature is its zero-download approach; unlike traditional remote desktop tools, it operates entirely within a web browser without requiring any software installation, plugins, or complex configuration from the end-user. A support agent or salesperson can instantly share their browser tab or guide a customer's browser cursor, enabling collaborative navigation, form filling, and troubleshooting. It can be used as a standalone service via Surfly.com or seamlessly integrated into existing company we... Surfly is perfectly suited for customer support teams, sales representatives...
Best for
Surfly is perfectly suited for customer support teams, sales representatives, and onboarding specialists in sectors like e-commerce, SaaS, banking, and telecommunications. It is for any business that interacts with customers online and needs to provide visual, interactive guidance to resolve issues, demonstrate products, or assist with complex processes on a website, thereby improving the digital customer experience.
Starting price
$16.00 Per-Month
Category
Remote Support Software
Vendor
Surfly
Key takeaways
Our verdict
Our verdict is that Surfly offers a remarkably user-friendly and frictionless co-browsing experience. Its no-download model is a significant advantage for customer adoption and reduces technical barriers. By enabling agents to see and interact with a customer's browser session directly, it leads to faster resolution times and higher customer satisfaction, making it a highly effective tool for modern digital customer service.
Quick facts
Surfly at a glance
Overall rating
5/5
Reviews
2
Starting price
$16.00 Per-Month
Vendor
Surfly
Location
Netherlands
Category
Remote Support Software
Ratings
Surfly ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Surfly pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Surfly?
Surfly is perfectly suited for customer support teams, sales representatives, and onboarding specialists in sectors like e-commerce, SaaS, banking, and telecommunications. It is for any business that interacts with customers online and needs to provide visual, interactive guidance to resolve issues, demonstrate products, or assist with complex processes on a website, thereby improving the digital customer experience.
Feature research
Surfly features
These are common features buyers compare in Remote Support Software. Product-specific availability should be confirmed with the vendor.
System Diagnostic Utilities
Provides access to client system information, including hardware and software configurations, for diagnostic purposes.
Digital File Distribution
Distribute various digital files and media assets securely among team members.
Instant Messaging
Facilitate immediate, live text-based communication between users or customers.
Digital Screen Sharing
Electronically broadcast your screen's display to other users.
Support Session Recording
Capture and store active support and chat sessions for quality assurance and training purposes.
Support Session Handoff
Seamlessly hand off a support session to a different team member.
Surveys & Insights
Collect insights and satisfaction data to drive continuous improvement and organizational success.
Pricing
Surfly pricing
Starting price
$16.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Surfly alternatives
Compare Surfly with other Remote Support Software tools that buyers often evaluate.
Join.Me by GoTo
Join.Me helps teams in remote support software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined...
AnyDesk by AnyDesk Software
AnyDesk is often used when teams need fast remote access for support, onboarding, or occasional device work. It is strongest for short, straightforward sessions, so verify permissi...
SysAid by SysAid Technologies
SysAid is an ITSM platform for teams that want help desk, service request, change, asset, and reporting work tied to automation. Buyers should test the workflows their agents use m...
Dameware by SolarWinds
Dameware gives IT teams a choice between cloud-based and on-premises remote support options. It is worth reviewing if technicians need remote troubleshooting, administration, and u...
Supremo Remote Desktop by Nanosystems
Supremo Remote Desktop is best for teams who need dependable remote support without heavy setup. Its cross-platform remote access, unattended sessions, and simple client onboarding...
dualmon by dualmon
DualMon keeps remote support straightforward with flat-rate pricing that avoids per-session surprises. End users don't need to install anything, which cuts down on friction during...
Goverlan Reach by Goverlan Inc.
Goverlan Reach blends remote support with behind-the-scenes systems management—inventory reporting, software deployment, patch installs, and Active Directory admin—all from a singl...
Software reviews
Surfly software reviews
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FAQ
Surfly FAQs
Surfly is a sophisticated co-browsing and web session sharing platform that simplifies the process of guiding users through websites or web applications in real-time. Its standout feature is its zero-download approach; unlike traditional remote desktop tools, it operates entirely within a web browser without requiring any software installation, plugins, or complex configuration from the end-user. A support agent or salesperson can instantly share their browser tab or guide a customer's browser cursor, enabling collaborative navigation, form filling, and troubleshooting. It can be used as a standalone service via Surfly.com or seamlessly integrated into existing company we...
Surfly is perfectly suited for customer support teams, sales representatives, and onboarding specialists in sectors like e-commerce, SaaS, banking, and telecommunications. It is for any business that interacts with customers online and needs to provide visual, interactive guidance to resolve issues, demonstrate products, or assist with complex processes on a website, thereby improving the digital customer experience.
Surfly pricing is listed from $16.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Surfly is listed in Remote Support Software.
Surfly is listed with Surfly as the vendor.
Buyers often compare Surfly with other Remote Support Software tools such as TeamViewer, Join.Me, AnyDesk, SysAid. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Surfly.
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