ServiceTitan by ServiceTitan

ServiceTitan software reviews, alternatives, pricing, & feature 2026

4.5/5 from 176 reviews and ratings
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Calendar Software

ServiceTitan reviews and summary

ServiceTitan is the industry's leading all-in-one software platform for residential and commercial field service businesses, including HVAC, plumbing, electrical, and more. It integrates powerful tools to supercharge sales with CRM, quoting, and financing options; optimizes operations through dispatching, scheduling, and GPS tracking; and delivers real-time insights via customizable dashboards and reporting. Trusted by over 100,000 professionals and top companies, ServiceTitan automates workflows, enhances customer experiences with marketing automation and reviews, and streamlines payments with integrated processing. The mobile app empowers technicians with job details, i... Field service businesses like HVAC, plumbing, and electrical contractors see...

Best for

Field service businesses like HVAC, plumbing, and electrical contractors seeking comprehensive growth tools.

Starting price Pricing not listed
Vendor ServiceTitan
Key takeaways

Our verdict

Market leader with proven ROI; indispensable for scaling service operations effectively.

Quick facts

ServiceTitan at a glance

Overall rating 4.5/5
Reviews 176
Starting price Pricing not listed
Vendor ServiceTitan
Founded 2012
Location United States
Ratings

ServiceTitan ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.5

/
5

176 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

ServiceTitan pros and cons

Potential strengths

  • Combines CRM, quoting, scheduling, and GPS-informed dispatch in a single operational flow.
  • Supports technician mobility through mobile access for updates, inventory, and invoicing details.
  • Provides business-facing dashboards and reporting for recurring revenue and operational optimization.

Points to verify

  • Validate dispatch routing and on-site update accuracy for your geography and job mix.
  • Review how quickly teams can adopt and whether training needs match your current onboarding capacity.
  • Check customer communication capabilities against your service expectations from booking through final invoicing.
Buyer fit

Who uses ServiceTitan?

Field service businesses like HVAC, plumbing, and electrical contractors seeking comprehensive growth tools.

Feature research

ServiceTitan features

These are common features buyers compare in Calendar Software. Product-specific availability should be confirmed with the vendor.

Contact & Group Directory

A stored compilation of contacts and associated groups.

Calendar Synchronization

Integrate with various calendars to display shared availability and schedules.

Calendar & Alerts

Automated alerts and notifications designed to remind users of pending tasks or scheduled events.

Team Collaboration Suite

Features that enable team members to exchange files, message, and co-author projects in real-time.

Visual Data Categorization

Visual data representation using distinct colors or icons to categorize items.

Email System Integration

Sync with major email providers like Outlook, Gmail, and Yahoo for streamlined communication.

Event Logistics Management

Coordinate the timing and logistical details for corporate events, meetings, and social functions.

Meeting Room Reservation

Book available meeting spaces to prevent scheduling conflicts and inform participants of meeting locations.

Calendar & Resource Scheduling

Coordinate calendar availability and allocate time windows for specific personnel and equipment.

Action Item Tracking

An active registry of project tasks and their current stage of completion.

Third-Party Website Connectivity

Offers smooth integration capabilities with external third-party websites.

Pricing

ServiceTitan pricing

Starting price Pricing not listed

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

ServiceTitan alternatives

Compare ServiceTitan with other Calendar Software tools that buyers often evaluate.

Mindbody by Mindbody

4 (2.2K)

Mindbody helps teams in calendar software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so...

SimplyBook.me by SimplyBook.me

4.6 (921)

SimplyBook.me helps teams in calendar software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined...

Visibook by Visibook

4.6 (624)

Visibook is useful if scheduling and client coordination consume too much admin time. It brings booking, reminders, and customer notes together, which can reduce booking churn and...

Sage HR by Sage

4.4 (294)

Sage HR fits small and midsize teams that want to move leave, timesheets, shifts, expenses, performance, and hiring out of spreadsheets. Its modular setup helps buyers start with t...

WellnessLiving by WellnessLiving Systems

4.4 (280)

WellnessLiving gives fitness studios and wellness businesses tools for scheduling, client management, marketing, reporting, payments, payroll, and rewards. It suits buyers trying t...

ScheduFlow by Duoserve

4.6 (252)

ScheduFlow may suit service teams that want appointment scheduling and staff task assignment in one place, with both cloud access and an installable desktop option to check against...

TimeTap by Addy Systems

4.5 (209)

TimeTap is built for organizations with more complex scheduling than a simple booking link can handle. It is worth comparing if you manage appointments, course registration, staff...

Boulevard by Boulevard Labs

4.5 (193)

Boulevard is built around appointment-based beauty businesses, especially salons and spas that want scheduling tied to business management and point of sale. Test the booking flow,...

Software reviews

ServiceTitan software reviews

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FAQ

ServiceTitan FAQs

It is positioned for residential and commercial field service businesses including HVAC, plumbing, electrical, and related service verticals.

Core functions include lead handling, quoting, dispatching, technician operations, payments, and follow-up workflows.

Mobile support allows technicians to access job details and complete key updates while away from the office.

No, it is positioned to support high-volume and scaling service organizations with broad internal operations.

Validate integration points with finance and customer communication systems, and review implementation coverage with a real set of live jobs.

The profile suggests stronger operational continuity, so teams should test how well quoting, dispatch, and invoicing reduce duplicate data entry.
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