TeamViewer by TeamViewer
TeamViewer helps teams in remote support software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadl...
Remote Support Software
ScreenMeet reviews and summary
ScreenMeet is a modern, cloud-based remote support software built for simplicity and instant connectivity. It allows support agents to see and control any customer device (Windows, Mac, Android, iOS) directly from their web browser, with no software installation required for the agent. Sessions can be started in seconds, featuring tools like a visual laser pointer and the ability to take over control when needed. It integrates natively with popular helpdesk platforms like Zendesk and Salesforce, making it a seamless addition to existing support workflows. It is particularly well-suited for SaaS, e-commerce, and technology companies. This software is perfect for customer support teams at SaaS companies, e-commerce platforms, mobile app developers, and...
Best for
This software is perfect for customer support teams at SaaS companies, e-commerce platforms, mobile app developers, and tech support centers that want a simple, fast, and browser-based tool to visually guide and resolve issues for customers without complex setups.
Starting price
$79.00 Per-Month
Category
Remote Support Software
Vendor
ScreenMeet
Key takeaways
Our verdict
Our verdict is that ScreenMeet excels at delivering a frictionless and modern support experience. Its browser-only approach for agents, deep CRM integrations, and focus on speed make it an ideal choice for companies that prioritize quick, visual problem resolution as part of their customer service strategy.
Quick facts
ScreenMeet at a glance
Overall rating
4.7/5
Reviews
9
Starting price
$79.00 Per-Month
Vendor
ScreenMeet
Founded
2014
Location
United States
Category
Remote Support Software
Ratings
ScreenMeet ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
ScreenMeet pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses ScreenMeet?
This software is perfect for customer support teams at SaaS companies, e-commerce platforms, mobile app developers, and tech support centers that want a simple, fast, and browser-based tool to visually guide and resolve issues for customers without complex setups.
Feature research
ScreenMeet features
These are common features buyers compare in Remote Support Software. Product-specific availability should be confirmed with the vendor.
System Diagnostic Utilities
Provides access to client system information, including hardware and software configurations, for diagnostic purposes.
Digital File Distribution
Distribute various digital files and media assets securely among team members.
Instant Messaging
Facilitate immediate, live text-based communication between users or customers.
Digital Screen Sharing
Electronically broadcast your screen's display to other users.
Support Session Recording
Capture and store active support and chat sessions for quality assurance and training purposes.
Support Session Handoff
Seamlessly hand off a support session to a different team member.
Surveys & Insights
Collect insights and satisfaction data to drive continuous improvement and organizational success.
Pricing
ScreenMeet pricing
Starting price
$79.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
ScreenMeet alternatives
Compare ScreenMeet with other Remote Support Software tools that buyers often evaluate.
Join.Me by GoTo
Join.Me helps teams in remote support software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined...
AnyDesk by AnyDesk Software
AnyDesk is often used when teams need fast remote access for support, onboarding, or occasional device work. It is strongest for short, straightforward sessions, so verify permissi...
SysAid by SysAid Technologies
SysAid is an ITSM platform for teams that want help desk, service request, change, asset, and reporting work tied to automation. Buyers should test the workflows their agents use m...
Dameware by SolarWinds
Dameware gives IT teams a choice between cloud-based and on-premises remote support options. It is worth reviewing if technicians need remote troubleshooting, administration, and u...
Supremo Remote Desktop by Nanosystems
Supremo Remote Desktop is best for teams who need dependable remote support without heavy setup. Its cross-platform remote access, unattended sessions, and simple client onboarding...
dualmon by dualmon
DualMon keeps remote support straightforward with flat-rate pricing that avoids per-session surprises. End users don't need to install anything, which cuts down on friction during...
Goverlan Reach by Goverlan Inc.
Goverlan Reach blends remote support with behind-the-scenes systems management—inventory reporting, software deployment, patch installs, and Active Directory admin—all from a singl...
Software reviews
ScreenMeet software reviews
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FAQ
ScreenMeet FAQs
ScreenMeet is a modern, cloud-based remote support software built for simplicity and instant connectivity. It allows support agents to see and control any customer device (Windows, Mac, Android, iOS) directly from their web browser, with no software installation required for the agent. Sessions can be started in seconds, featuring tools like a visual laser pointer and the ability to take over control when needed. It integrates natively with popular helpdesk platforms like Zendesk and Salesforce, making it a seamless addition to existing support workflows. It is particularly well-suited for SaaS, e-commerce, and technology companies.
This software is perfect for customer support teams at SaaS companies, e-commerce platforms, mobile app developers, and tech support centers that want a simple, fast, and browser-based tool to visually guide and resolve issues for customers without complex setups.
ScreenMeet pricing is listed from $79.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
ScreenMeet is listed in Remote Support Software.
ScreenMeet is listed with ScreenMeet as the vendor.
Buyers often compare ScreenMeet with other Remote Support Software tools such as TeamViewer, Join.Me, AnyDesk, SysAid. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for ScreenMeet.
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