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Survey Software
QuestionPro reviews and summary
QuestionPro is a comprehensive SaaS platform offering a wide array of survey and insights solutions to measure and manage customer experience, employee engagement, and market research. It enables users to collect vital data and derive actionable insights to support smarter business decisions. The platform is built for speed and ease, allowing users to deploy surveys in minutes using over 40 question types, pre-built templates, and customizable themes. With ISO 27001 certification and compliance with GDPR and other major data privacy standards, QuestionPro ensures enterprise-grade security and trust. Businesses, researchers, and HR professionals needing a robust, secure, and user-friendly tool to create surveys, gather feedback, and analyze data acros...
Best for
Businesses, researchers, and HR professionals needing a robust, secure, and user-friendly tool to create surveys, gather feedback, and analyze data across customer, employee, and general audience segments.
Starting price
$1,548.00 Per-Year
Category
Survey Software
Vendor
Question Pro
Key takeaways
Our verdict
A versatile and reliable survey platform that balances powerful functionality with strong data security, making it an excellent choice for organizations seeking deep, actionable insights through professional-grade research tools.
Quick facts
QuestionPro at a glance
Overall rating
4.6/5
Reviews
144
Starting price
$1,548.00 Per-Year
Vendor
Question Pro
Founded
2002
Location
United States
Category
Survey Software
Ratings
QuestionPro ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
QuestionPro pros and cons
Potential strengths
- Covers survey use cases across customer experience, employee engagement, market research, and audience feedback.
- Includes question types, ready-made survey templates, and customizable design themes for faster survey setup.
- The profile lists ISO 27001 certification and GDPR compliance, which matters for teams handling sensitive respondent data.
- Platform options include web based access plus Android, iPhone, and iPad.
Points to verify
- Check whether the survey templates and question types fit the research methods your team actually uses.
- Ask how QuestionPro handles permissions, respondent data, retention, and compliance evidence.
- Test analysis and reporting with a sample project before assuming the output will answer stakeholder questions.
- Review mobile survey creation, response collection, and dashboard access for your field or distributed teams.
Buyer fit
Who uses QuestionPro?
Businesses, researchers, and HR professionals needing a robust, secure, and user-friendly tool to create surveys, gather feedback, and analyze data across customer, employee, and general audience segments.
Feature research
QuestionPro features
These are common features buyers compare in Survey Software. Product-specific availability should be confirmed with the vendor.
Integrated Survey Analytics
Perform in-platform statistical evaluation and crosstabulation of survey data.
Email Campaign Management
Design and distribute bulk email communications and targeted marketing campaigns.
Mobile Device Surveys
Distributes surveys through mobile devices.
Internet-Free Survey Submission
Enables participants to complete and submit surveys even without an internet connection.
Conditional Branching
Implement conditional logic to direct participants to specific questions based on prior responses.
Question Repository
Access a repository of pre-configured question and answer templates for quick deployment.
Behavior-Triggered Web Survey
A survey that appears as a pop-up on a webpage, targeting specific users based on their online behavior.
Conditional Question Logic
Prevents displaying irrelevant questions to participants based on their prior responses.
Multimedia Integration Support
Enable rich media integration within assessment questions and response choices.
Customizable URLs
Modify your survey's URL to align with your brand or survey title.
Pricing
QuestionPro pricing
Starting price
$1,548.00 Per-Year
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
QuestionPro alternatives
Compare QuestionPro with other Survey Software tools that buyers often evaluate.
SoGoSurvey by SoGoSurvey
SoGoSurvey is for teams that want feedback management in one place, from survey design through analysis, without bouncing between disconnected tools. It helps when decisions should...
Qualtrics CoreXM by Qualtrics
Qualtrics CoreXM is a survey platform for teams that need more than simple forms, with support for complex question logic, varied survey designs, and analysis work across research...
Wufoo by SurveyMonkey
Wufoo is built for teams that need to launch online forms fast without code, especially when each campaign has different logic or fields. It is useful for registrations, data colle...
forms.app by forms.app
forms.app is best when you need fast, low-friction form and survey collection without a heavy setup. Its drag-and-drop building and straightforward deployment make it practical for...
EmailMeForm by EmailMeForm
EmailMeForm is a form and survey builder for teams that need secure online data collection, templates, drag and drop fields, and payment-ready forms. It fits buyers who want forms...
Instabug by Instabug
If you build mobile apps and need a direct line to what users think, Instabug puts customizable NPS surveys and bug reporting right inside your app. Instead of guessing which crash...
Survey Solutions by World Bank Group
A survey platform from the World Bank Group built for large-scale field research using face-to-face and web-based interviewing. It works offline during data collection, syncs resul...
Software reviews
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FAQ
QuestionPro FAQs
QuestionPro is used to create surveys and collect feedback for customer experience, employee engagement, market research, and broader audience research.
Businesses, researchers, HR teams, and organizations that need survey creation, feedback collection, and analysis tools should consider evaluating it.
Yes. Ready-made survey templates are listed along with question types and customizable design themes.
The product information mentions ISO 27001 certification and compliance with GDPR and other data security and privacy standards.
Yes. Android, iPhone, and iPad are listed as enabled platform options, along with web based access.
Test survey setup, question logic, templates, reporting, permissions, privacy controls, and whether the analysis output is clear enough for your decision makers.
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