Google Forms by Google
Google Forms helps teams in survey software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadlines a...
Survey Software
Survey Solutions reviews and summary
Survey Solutions, developed by the World Bank Group, is a robust platform for conducting complex large-scale surveys using Computer-Assisted Personal Interviewing (CAPI) and Computer-Assisted Web Interviewing (CAWI) methodologies. It stands out by offering powerful questionnaire design and management tools that require little to no programming skill, facilitating rapid deployment. A key feature is its ability to function fully offline during field interviews, with data syncing when connectivity is available. The platform includes real-time monitoring dashboards with progress reports, status updates, and maps, and allows for dynamic case reassignment and interviewer langua... This platform is primarily for organizations conducting large-scale, complex...
Best for
This platform is primarily for organizations conducting large-scale, complex field surveys, such as national statistical offices, international development agencies, academic research institutions, and non-governmental organizations (NGOs). It is designed for survey managers, field supervisors, and researchers who need a free, powerful, and sustainable tool for managing decentralized data collection teams in often lo...
Starting price
Pricing not listed
Category
Survey Software
Vendor
World Bank Group
Key takeaways
Our verdict
Our verdict is that Survey Solutions is an exceptional, purpose-built tool for large-scale survey operations. Its offline capability, management features, and cost-free model make it an invaluable resource for official statistics and development research, though its complexity may be overkill for simple, one-off surveys.
Quick facts
Survey Solutions at a glance
Overall rating
4.6/5
Reviews
85
Starting price
Pricing not listed
Vendor
World Bank Group
Founded
1944
Location
United States
Category
Survey Software
Ratings
Survey Solutions ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Survey Solutions pros and cons
Potential strengths
- Works fully offline during interviews, which is critical for field surveys in rural or low-connectivity areas where cloud-dependent tools would fail.
- Questionnaire design requires little to no programming, so research teams can build complex surveys with skip logic and validations without hiring developers.
- Real-time management dashboards with progress reports, status updates, and maps give survey managers visibility into field operations as data comes in, not days later.
Points to verify
- Assess whether the platform's CAPI and CAWI focus aligns with your survey methodology, as it is designed for structured interviewer-administered surveys rather than push polls or l...
- Confirm the supported mobile devices for field interviewers, since the Android app is available but iOS and iPad are not currently supported for data collection.
- Review the training and onboarding resources available, as teams new to computer-assisted interviewing will need time to learn the questionnaire designer and field workflow.
Buyer fit
Who uses Survey Solutions?
This platform is primarily for organizations conducting large-scale, complex field surveys, such as national statistical offices, international development agencies, academic research institutions, and non-governmental organizations (NGOs). It is designed for survey managers, field supervisors, and researchers who need a free, powerful, and sustainable tool for managing decentralized data collection teams in often lo...
Feature research
Survey Solutions features
These are common features buyers compare in Survey Software. Product-specific availability should be confirmed with the vendor.
Integrated Survey Analytics
Perform in-platform statistical evaluation and crosstabulation of survey data.
Email Campaign Management
Design and distribute bulk email communications and targeted marketing campaigns.
Mobile Device Surveys
Distributes surveys through mobile devices.
Internet-Free Survey Submission
Enables participants to complete and submit surveys even without an internet connection.
Conditional Branching
Implement conditional logic to direct participants to specific questions based on prior responses.
Question Repository
Access a repository of pre-configured question and answer templates for quick deployment.
Behavior-Triggered Web Survey
A survey that appears as a pop-up on a webpage, targeting specific users based on their online behavior.
Conditional Question Logic
Prevents displaying irrelevant questions to participants based on their prior responses.
Multimedia Integration Support
Enable rich media integration within assessment questions and response choices.
Customizable URLs
Modify your survey's URL to align with your brand or survey title.
Pricing
Survey Solutions pricing
Starting price
Pricing not listed
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Survey Solutions alternatives
Compare Survey Solutions with other Survey Software tools that buyers often evaluate.
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Software reviews
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FAQ
Survey Solutions FAQs
It is used by national statistical offices, international development agencies, academic research institutions, and NGOs that run large-scale, complex field surveys.
Yes. The platform is designed for offline field interviews. Data is stored on the device and syncs automatically when connectivity becomes available.
It supports Computer-Assisted Personal Interviewing (CAPI) for face-to-face field surveys and Computer-Assisted Web Interviewing (CAWI) for remote web-based data collection.
No. The questionnaire designer provides visual tools for creating complex surveys with skip logic, validations, and multimedia elements without writing code.
Built-in dashboards show real-time progress, interviewer status, and response maps. Cases can be reassigned between interviewers, and supervisors can review submitted data after syncing.
Yes. The platform supports interviewer language switching on the fly, which is helpful in multilingual field settings where respondent language preferences vary.
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