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Auto Dialer Software
Predictive Dialer by interCloud9 reviews and summary
Predictive Dialer by interCloud9 is a web-based call distribution platform designed to supercharge call center operations. It promises an industry-leading dialing ratio and blends inbound and outbound call routing seamlessly. A key feature is its integrated CRM, which aims to provide agents with contextual customer information during calls. The platform is marketed as a solution that will put a call center 'in overdrive' by maximizing connection rates and agent talk time. interCloud9 confidently promotes a free trial, inviting potential customers to experience the high connection rates they claim are superior in the industry. This dialer is targeted at growing call centers, sales teams, and customer service operations looking for a web-based solution...
Best for
This dialer is targeted at growing call centers, sales teams, and customer service operations looking for a web-based solution that is easy to deploy and claims high performance. It appeals to business owners and call center managers who are driven by metrics like connection rate and are open to trialing new technology.
Starting price
$69.00 Per-Month
Category
Auto Dialer Software
Vendor
InterCloud9
Key takeaways
Our verdict
Our verdict is that the Predictive Dialer by interCloud9 is a competitively positioned, web-based solution that makes strong claims about its performance. The offer of a free trial lowers the barrier to testing its efficacy. For call centers prioritizing connection rates and seeking an integrated CRM experience, it represents a potentially high-value option worth evaluating.
Quick facts
Predictive Dialer by interCloud9 at a glance
Overall rating
4/5
Reviews
1
Starting price
$69.00 Per-Month
Vendor
InterCloud9
Founded
2010
Location
United States
Category
Auto Dialer Software
Ratings
Predictive Dialer by interCloud9 ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Predictive Dialer by interCloud9 pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Predictive Dialer by interCloud9?
This dialer is targeted at growing call centers, sales teams, and customer service operations looking for a web-based solution that is easy to deploy and claims high performance. It appeals to business owners and call center managers who are driven by metrics like connection rate and are open to trialing new technology.
Feature research
Predictive Dialer by interCloud9 features
These are common features buyers compare in Auto Dialer Software. Product-specific availability should be confirmed with the vendor.
Intelligent Call Routing
Intelligently route and connect incoming calls to the appropriate department or agent.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Agent Scripting
Equip agents with standardized scripts and responses for frequently encountered topics.
Live Call Handover
Seamlessly redirect active calls to different agents or specialized departments.
Marketing Campaign Management
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Automated Power Dialer
Automatically dials the subsequent number on a contact list once the preceding call concludes.
Predictive Dialing System
An automated system that dials multiple contacts simultaneously and routes answered calls to agents.
Agent Preview Dialer
Supplies agents with callee information before a call, aiding in the decision to proceed with the call.
Progressive Dialing
Automatically initiates the next call from a list the moment an agent becomes free.
Pricing
Predictive Dialer by interCloud9 pricing
Starting price
$69.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Predictive Dialer by interCloud9 alternatives
Compare Predictive Dialer by interCloud9 with other Auto Dialer Software tools that buyers often evaluate.
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PIMS Dialer by Pimsware
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Koncert is a multi-channel B2B sales engagement and intelligent sales acceleration platform designed to dramatically increase revenue by boosting sales team productivity. It provid...
Cloud Predictive Dialer by 3CLogic
The Cloud Predictive Dialer by 3CLogic is part of a broader suite of Cloud Contact Center Solutions for managing inbound, outbound, blended, and multi-channel communications. It is...
Software reviews
Predictive Dialer by interCloud9 software reviews
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FAQ
Predictive Dialer by interCloud9 FAQs
Predictive Dialer by interCloud9 is a web-based call distribution platform designed to supercharge call center operations. It promises an industry-leading dialing ratio and blends inbound and outbound call routing seamlessly. A key feature is its integrated CRM, which aims to provide agents with contextual customer information during calls. The platform is marketed as a solution that will put a call center 'in overdrive' by maximizing connection rates and agent talk time. interCloud9 confidently promotes a free trial, inviting potential customers to experience the high connection rates they claim are superior in the industry.
This dialer is targeted at growing call centers, sales teams, and customer service operations looking for a web-based solution that is easy to deploy and claims high performance. It appeals to business owners and call center managers who are driven by metrics like connection rate and are open to trialing new technology.
Predictive Dialer by interCloud9 pricing is listed from $69.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Predictive Dialer by interCloud9 is listed in Auto Dialer Software.
Predictive Dialer by interCloud9 is listed with InterCloud9 as the vendor.
Buyers often compare Predictive Dialer by interCloud9 with other Auto Dialer Software tools such as Primo Dialler, CallingPost, XCALLY, Aloware. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Predictive Dialer by interCloud9.
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