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Auto Dialer Software
Primo Dialler reviews and summary
Primo Dialler is an innovative telecommunications provider specializing in call center solutions, including a feature-rich Predictive Dialler and a comprehensive Cloud Phone System. The dialler is engineered to maximize agent productivity by automatically filtering out unanswered calls, busy signals, and voicemails, connecting agents primarily to live contacts. It offers a wide array of features such as remote access and custom integration capabilities, which have helped thousands of call centers increase sales and improve operational efficiency. Backing the technology is a dedicated, UK-based in-house support team available 24/7 to guide customers, emphasizing a partners... Primo Dialler is designed for outbound sales call centers, telemarketing tea...
Best for
Primo Dialler is designed for outbound sales call centers, telemarketing teams, customer service departments, and collections agencies of all sizes. It is particularly suited for businesses looking for a reliable, performance-driven dialler backed by accessible and skilled technical support.
Starting price
$0.03 Per-Month
Category
Auto Dialer Software
Vendor
Primo Dialler
Key takeaways
Our verdict
Our verdict is that Primo Dialler is a robust and well-supported call center solution that effectively balances advanced dialling technology with strong customer service. Its focus on increasing live connections and offering flexible integrations makes it a compelling choice for organizations where outbound call efficiency is critical to success.
Quick facts
Primo Dialler at a glance
Overall rating
4.9/5
Reviews
104
Starting price
$0.03 Per-Month
Vendor
Primo Dialler
Founded
2015
Location
United Kingdom
Category
Auto Dialer Software
Ratings
Primo Dialler ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Primo Dialler pros and cons
Potential strengths
- Offers a dialler and cloud phone stack aimed at outbound call workflows.
- Supports multiple work environments across desktop, cloud, and on-prem setup choices.
- Built around support availability and integration flexibility for operational teams.
Points to verify
- Map your target team size to platform capacity before rollout.
- Check whether your CRM or sales tools can connect with the dialling workflow cleanly.
- Validate how support quality aligns with your shift coverage and escalation rules.
- Decide which call outcomes matter most and confirm they are easy to track.
Buyer fit
Who uses Primo Dialler?
Primo Dialler is designed for outbound sales call centers, telemarketing teams, customer service departments, and collections agencies of all sizes. It is particularly suited for businesses looking for a reliable, performance-driven dialler backed by accessible and skilled technical support.
Feature research
Primo Dialler features
These are common features buyers compare in Auto Dialer Software. Product-specific availability should be confirmed with the vendor.
Intelligent Call Routing
Intelligently route and connect incoming calls to the appropriate department or agent.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Agent Scripting
Equip agents with standardized scripts and responses for frequently encountered topics.
Live Call Handover
Seamlessly redirect active calls to different agents or specialized departments.
Marketing Campaign Management
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Automated Power Dialer
Automatically dials the subsequent number on a contact list once the preceding call concludes.
Predictive Dialing System
An automated system that dials multiple contacts simultaneously and routes answered calls to agents.
Agent Preview Dialer
Supplies agents with callee information before a call, aiding in the decision to proceed with the call.
Progressive Dialing
Automatically initiates the next call from a list the moment an agent becomes free.
Pricing
Primo Dialler pricing
Starting price
$0.03 Per-Month
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Primo Dialler alternatives
Compare Primo Dialler with other Auto Dialer Software tools that buyers often evaluate.
XCALLY by Xenialab
Omnichannel contact center platform built on Asterisk that handles inbound, outbound, and blended operations across voice, chat, email, SMS, and fax. Worth considering if you need...
Aloware by Aloware
Aloware is a modern, all-in-one contact center software engineered for the efficiency and flexibility required by today's sales and support teams. It consolidates multiple communic...
Call Logic by Double A Solutions
Call Logic is a telephony software solution designed to help sales teams, particularly in small businesses, streamline their outbound calling campaigns and close more deals. It opt...
PIMS Dialer by Pimsware
PIMS Dialer by Pimsware is an enterprise-class, hosted call center suite offered at a straightforward price of $150 per user per month with unlimited outbound minutes. It provides...
Koncert by Koncert
Koncert is a multi-channel B2B sales engagement and intelligent sales acceleration platform designed to dramatically increase revenue by boosting sales team productivity. It provid...
Cloud Predictive Dialer by 3CLogic
The Cloud Predictive Dialer by 3CLogic is part of a broader suite of Cloud Contact Center Solutions for managing inbound, outbound, blended, and multi-channel communications. It is...
Calley Automatic Call Dialer by CSTech
Calley Automatic Call Dialer by CSTech is a cloud-based outbound sales dialer designed to simplify and empower inside sales teams across various industries. Its primary use cases a...
Software reviews
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FAQ
Primo Dialler FAQs
No. The positioning includes use for teams of many sizes, including smaller operations.
No. It is described with cloud, desktop, and on-premise deployment options in the profile.
It is designed around higher live-contact routing and can reduce repetitive call management steps.
Support coverage is important because dialler setups can stall quickly if configuration issues affect call quality.
Run pilot campaigns and verify routing, call queue behavior, and handoff behavior in real volume windows.
Compare integration depth, platform flexibility, and support responsiveness against your current agent workflow tools.
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