Pipedrive by Pipedrive

Pipedrive software reviews, alternatives, pricing, & feature 2026

4.5/5 from 2.4K reviews and ratings
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CRM Software

Pipedrive reviews and summary

Pipedrive is a sales-focused customer relationship management tool celebrated for its simplicity and powerful design, loved by sales teams of all sizes across 179 countries. With over 95,000 paying customers, its appeal lies in a visual interface that prioritizes the sales pipeline above all else, making it intuitive to track deals and manage next steps. The software is engineered to ensure that no lead or task falls through the cracks through automated reminders and activity tracking. This allows sales professionals to spend less time on administrative filing and more time on actual selling, supported by a CRM that is both agile in use and powerful in its sales automatio... This CRM is purpose-built for sales teams, sales managers, and individual en...

Best for

This CRM is purpose-built for sales teams, sales managers, and individual entrepreneurs who want a visually intuitive, pipeline-centric tool to manage their deals, activities, and communications without a steep learning curve.

Starting price $12.50 Per-Month
Category CRM Software
Vendor Pipedrive
Key takeaways

Our verdict

Our verdict is that Pipedrive excels as a dedicated sales CRM, perfectly balancing ease of use with effective pipeline management tools, making it a favorite among results-driven sales professionals worldwide.

Quick facts

Pipedrive at a glance

Overall rating 4.5/5
Reviews 2.4K
Starting price $12.50 Per-Month
Vendor Pipedrive
Founded 2010
Location United Kingdom
Category CRM Software
Ratings

Pipedrive ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.5

/
5

2.4K reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Pipedrive pros and cons

Potential strengths

  • Clear routines around ownership can reduce dropped items when teams use Pipedrive every day.
  • Useful when teams need a dependable baseline for communication, files, or task movement.
  • Good for teams that prioritize fast adoption before adding custom process layers.

Points to verify

  • Are roles, review steps, and approvals already explicit for this workflow?
  • Do you need tighter controls immediately, or is speed of adoption more important in the first weeks?
  • Can this replace another current workflow without creating duplicate entry points?
Buyer fit

Who uses Pipedrive?

This CRM is purpose-built for sales teams, sales managers, and individual entrepreneurs who want a visually intuitive, pipeline-centric tool to manage their deals, activities, and communications without a steep learning curve.

Feature research

Pipedrive features

These are common features buyers compare in CRM Software. Product-specific availability should be confirmed with the vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Pricing

Pipedrive pricing

Starting price $12.50 Per-Month

Pricing model: Per User

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Pipedrive alternatives

Compare Pipedrive with other CRM Software tools that buyers often evaluate.

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mHelpDesk by mHelpDesk

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mHelpDesk is aimed at teams that need clear helpdesk flow without a steep administration burden. If your support model is mostly people, not software, this platform may be useful f...

Pipeline by Pipeline

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Act! by Act!

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The Wise Agent by The Wise Agent

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Software reviews

Pipedrive software reviews

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No software reviews have been submitted for Pipedrive yet.

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FAQ

Pipedrive FAQs

Teams that need steadier execution in this area and want fewer handoff breaks usually benefit first.

Start with one core workflow for one team and compare completion quality after one cycle.

Adoption depends on habits. Set ownership, naming, and approval rules before scaling.

It can replace fragmented steps for some teams, but keep legacy flow available for the first transition period.

Check who owns setup, where updates land, and how notifications are distributed.

Measure usage and completion signals after one sprint, then adjust before broader rollout.
Trust and data

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