NextGen Healthcare by NextGen Healthcare
NextGen Healthcare helps teams in medical scheduling software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are...
Medical Scheduling Software
Phreesia reviews and summary
Phreesia is an innovative SaaS platform recognized as the 2021 Best in KLAS for Patient Intake Management. It provides healthcare organizations with digital tools to create a modern and convenient patient experience from intake onward. The platform engages patients in their own care journey through features like automated appointment scheduling, which streamlines booking and management to connect patients to care faster. Its overarching goal is to enable clients to enhance clinical care quality while driving operational efficiency across their organizations. This solution is designed for healthcare organizations, including hospitals, health systems, and medical groups, that are committed to upgrading their patient intake and engagement processes. It...
Best for
This solution is designed for healthcare organizations, including hospitals, health systems, and medical groups, that are committed to upgrading their patient intake and engagement processes. It suits providers looking to offer a digital-first experience that meets patient expectations and improves care coordination.
Starting price
Pricing not listed
Category
Medical Scheduling Software
Vendor
Phreesia
Key takeaways
Our verdict
Our final assessment is that Phreesia is a leader in digital patient intake, offering a comprehensive and award-winning platform. Its focus on enhancing both the patient experience and clinical efficiency makes it a top-tier choice for healthcare providers aiming to modernize their operations and patient interactions.
Quick facts
Phreesia at a glance
Overall rating
4.2/5
Reviews
82
Starting price
Pricing not listed
Vendor
Phreesia
Founded
2005
Location
United States
Category
Medical Scheduling Software
Ratings
Phreesia ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Phreesia pros and cons
Potential strengths
- Specialized focus on patient intake management with end-to-end digital tools that can reduce front-desk paperwork and manual check-in processes
- Automated appointment scheduling features designed to streamline booking and help patients connect to care faster
- Cloud-based SaaS model that requires no on-premise infrastructure, making deployment and updates simpler for healthcare IT teams
Points to verify
- Confirm that the platform integrates with your existing EHR or practice management system before committing
- Ask about patient adoption rates and what onboarding support is available to help patients transition to digital intake
- Check whether the platform covers all the intake touchpoints your organization needs, from scheduling to pre-visit forms to payment collection
Buyer fit
Who uses Phreesia?
This solution is designed for healthcare organizations, including hospitals, health systems, and medical groups, that are committed to upgrading their patient intake and engagement processes. It suits providers looking to offer a digital-first experience that meets patient expectations and improves care coordination.
Feature research
Phreesia features
These are common features buyers compare in Medical Scheduling Software. Product-specific availability should be confirmed with the vendor.
Calendar Booking
Facilitate the booking of consultations or meetings through an integrated calendar.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Drag-and-Drop Interface
Build custom workflows and apps by simply moving and placing modular interface elements.
Staff & Faculty Oversight
Manage professional records and scheduling for educational staff and faculty members.
HIPAA Privacy Compliance
Adheres to federal HIPAA standards for the protection and privacy of sensitive health data.
Multi-Site Management
Support for organizations operating across multiple physical sites or stores.
Patient Appointment No-Show Tracking
Monitor and record the rates of patient no-shows for appointments.
On-Call Shift Management
Organize and keep track of on-call work shifts.
Integrated Patient Records
Centralize medical histories and financial records for patients within a single database.
Doctor Schedule & Data Management
Organizes and tracks physician schedules and relevant information.
Repeating Appointments
Set up appointments that repeat automatically over a defined period.
Self-Service Access
A dedicated entry point allowing end users to interact with system features independently.
Pricing
Phreesia pricing
Starting price
Pricing not listed
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Phreesia alternatives
Compare Phreesia with other Medical Scheduling Software tools that buyers often evaluate.
AxisCare by AxisCare Software
AxisCare is for non-medical home care agencies that need scheduling, staffing, and reporting in one place. It helps teams with caregiver coordination and Medicaid-focused workflows...
DrChrono by DrChrono
DrChrono pairs medical scheduling with EHR and practice management tools for clinics that want charting, reminders, billing, and mobile access tied together. Test it with your spec...
Mend by Mend VIP
Mend is built for healthcare groups that want scheduling, reminders, telehealth, digital forms, and patient engagement in one workflow. It is worth testing closely if EHR or PMS in...
IntakeQ by IntakeQ
IntakeQ helps healthcare and wellness practices move intake forms, consent documents, booking, and payments online. It is a practical shortlist option when paper onboarding is slow...
Appointy by Appointy
Appointy is a scheduling option for teams that need booking, reminders, staff calendars, and client details in one place. It is worth testing if missed appointments and manual cale...
ECLIPSE by MPN Software Systems
ECLIPSE is a practice management option for medical teams that need scheduling, billing, claims submission, reminders, and patient registration in one workflow. Buyers should test...
PIMSY Mental Health EHR by Smoky Mountain Information Systems
An EHR built specifically for mental and behavioral health providers. Covers clinical documentation, treatment planning, billing, and reporting across outpatient, inpatient, and su...
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FAQ
Phreesia FAQs
Phreesia is a digital patient intake platform that helps healthcare organizations automate appointment scheduling, check-in, and patient engagement to improve the care experience.
Hospitals, health systems, and medical groups that want to offer a digital-first patient intake experience use the platform. It is designed for organizations with 51 to over 1000 employees.
Yes, it is a SaaS platform delivered via the cloud, which means no on-premise installation is required.
The platform is designed to integrate with healthcare systems, but buyers should confirm specific EHR integration compatibility during evaluation.
Support options include email help desk, phone support, and chat. Training is available in-person, live online, through webinars, and documentation.
The platform includes tools for automated appointment scheduling and reminders, which can help improve attendance rates by keeping patients engaged before their visit.
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