TeamViewer by TeamViewer
TeamViewer helps teams in remote support software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadl...
Remote Support Software
MSP360 Remote Desktop reviews and summary
MSP360 Remote Desktop is a secure and highly scalable remote desktop solution engineered specifically for the needs of Managed Service Providers and corporate IT teams. It enables technicians to access and control Windows-based computers from virtually any device or operating system. A key strength is its centralized web console, which provides oversight and management of all remote connections in a single pane of glass. This architecture is built for security and designed to scale efficiently, allowing MSPs and IT departments to support a large number of client endpoints reliably from a unified management interface. This solution is built for Managed Service Providers (MSPs), IT consulting firms, and internal enterprise IT departments that require a...
Best for
This solution is built for Managed Service Providers (MSPs), IT consulting firms, and internal enterprise IT departments that require a scalable, secure, and centrally managed remote desktop platform to support and administer a vast number of Windows-based client machines.
Starting price
Pricing not listed
Category
Remote Support Software
Vendor
MSP360
Key takeaways
Our verdict
Our verdict is that MSP360 Remote Desktop is a robust and purpose-built tool for professional IT service delivery. Its scalable architecture and centralized management console make it an ideal fit for MSPs and large IT teams who need to efficiently manage remote access for numerous clients or company assets.
Quick facts
MSP360 Remote Desktop at a glance
Overall rating
4.3/5
Reviews
36
Starting price
Pricing not listed
Vendor
MSP360
Founded
2011
Location
United States
Category
Remote Support Software
Ratings
MSP360 Remote Desktop ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
MSP360 Remote Desktop pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- High aggregate rating with meaningful review volume.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses MSP360 Remote Desktop?
This solution is built for Managed Service Providers (MSPs), IT consulting firms, and internal enterprise IT departments that require a scalable, secure, and centrally managed remote desktop platform to support and administer a vast number of Windows-based client machines.
Feature research
MSP360 Remote Desktop features
These are common features buyers compare in Remote Support Software. Product-specific availability should be confirmed with the vendor.
System Diagnostic Utilities
Provides access to client system information, including hardware and software configurations, for diagnostic purposes.
Digital File Distribution
Distribute various digital files and media assets securely among team members.
Instant Messaging
Facilitate immediate, live text-based communication between users or customers.
Digital Screen Sharing
Electronically broadcast your screen's display to other users.
Support Session Recording
Capture and store active support and chat sessions for quality assurance and training purposes.
Support Session Handoff
Seamlessly hand off a support session to a different team member.
Surveys & Insights
Collect insights and satisfaction data to drive continuous improvement and organizational success.
Pricing
MSP360 Remote Desktop pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
MSP360 Remote Desktop alternatives
Compare MSP360 Remote Desktop with other Remote Support Software tools that buyers often evaluate.
Join.Me by GoTo
Join.Me helps teams in remote support software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined...
AnyDesk by AnyDesk Software
AnyDesk is often used when teams need fast remote access for support, onboarding, or occasional device work. It is strongest for short, straightforward sessions, so verify permissi...
Zoho Assist by Zoho
Zoho Assist is aimed at IT support teams, MSPs, and help desks that need remote support, screen sharing, and unattended access across computers and mobile devices.
SysAid by SysAid Technologies
SysAid is an ITSM platform for teams that want help desk, service request, change, asset, and reporting work tied to automation. Buyers should test the workflows their agents use m...
Dameware by SolarWinds
Dameware gives IT teams a choice between cloud-based and on-premises remote support options. It is worth reviewing if technicians need remote troubleshooting, administration, and u...
Supremo Remote Desktop by Nanosystems
Supremo Remote Desktop is best for teams who need dependable remote support without heavy setup. Its cross-platform remote access, unattended sessions, and simple client onboarding...
dualmon by dualmon
DualMon keeps remote support straightforward with flat-rate pricing that avoids per-session surprises. End users don't need to install anything, which cuts down on friction during...
Software reviews
MSP360 Remote Desktop software reviews
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FAQ
MSP360 Remote Desktop FAQs
MSP360 Remote Desktop is a secure and highly scalable remote desktop solution engineered specifically for the needs of Managed Service Providers and corporate IT teams. It enables technicians to access and control Windows-based computers from virtually any device or operating system. A key strength is its centralized web console, which provides oversight and management of all remote connections in a single pane of glass. This architecture is built for security and designed to scale efficiently, allowing MSPs and IT departments to support a large number of client endpoints reliably from a unified management interface.
This solution is built for Managed Service Providers (MSPs), IT consulting firms, and internal enterprise IT departments that require a scalable, secure, and centrally managed remote desktop platform to support and administer a vast number of Windows-based client machines.
Pricing can change. Confirm current plans and terms with the vendor.
MSP360 Remote Desktop is listed in Remote Support Software.
MSP360 Remote Desktop is listed with MSP360 as the vendor.
Buyers often compare MSP360 Remote Desktop with other Remote Support Software tools such as TeamViewer, Join.Me, AnyDesk, Zoho Assist. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for MSP360 Remote Desktop.
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