ManageEngine Remote Access Plus by ManageEngine

ManageEngine Remote Access Plus software reviews, alternatives, pricing, & feature 2026

4.2/5 from 12 reviews and ratings
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Remote Support Software

ManageEngine Remote Access Plus reviews and summary

ManageEngine Remote Access Plus is a secure and comprehensive enterprise-grade remote support solution from the ManageEngine suite of IT management tools. It is designed to help system administrators and IT help desk technicians remotely troubleshoot and manage Windows, Mac, and Linux computers from a centralized web console. The software is packed with powerful tools, including advanced remote desktop sharing, remote command prompt, remote registry editing, Wake-on-LAN, remote shutdown, and an integrated file manager. These features enable elite remote assistance and can dramatically reduce system troubleshooting time from days to mere minutes. This solution is targeted at enterprise IT departments, help desk teams, managed service providers (MSPs),...

Best for

This solution is targeted at enterprise IT departments, help desk teams, managed service providers (MSPs), and system administrators in mid to large-sized organizations that need a robust, scalable, and integrated tool for supporting a vast and diverse fleet of endpoint computers.

Starting price $20.00 Per-Month
Vendor ManageEngine
Key takeaways

Our verdict

ManageEngine Remote Access Plus is a powerhouse for enterprise IT support, offering deep diagnostic and control features that go beyond simple screen sharing. Its integration with the broader ManageEngine ecosystem and focus on reducing resolution times makes it an indispensable tool for serious IT operations requiring efficiency and control at scale.

Quick facts

ManageEngine Remote Access Plus at a glance

Overall rating 4.2/5
Reviews 12
Starting price $20.00 Per-Month
Vendor ManageEngine
Founded 1996
Location United States
Ratings

ManageEngine Remote Access Plus ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.2

/
5

12 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

ManageEngine Remote Access Plus pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • Starting price is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses ManageEngine Remote Access Plus?

This solution is targeted at enterprise IT departments, help desk teams, managed service providers (MSPs), and system administrators in mid to large-sized organizations that need a robust, scalable, and integrated tool for supporting a vast and diverse fleet of endpoint computers.

Feature research

ManageEngine Remote Access Plus features

These are common features buyers compare in Remote Support Software. Product-specific availability should be confirmed with the vendor.

System Diagnostic Utilities

Provides access to client system information, including hardware and software configurations, for diagnostic purposes.

Digital File Distribution

Distribute various digital files and media assets securely among team members.

Instant Messaging

Facilitate immediate, live text-based communication between users or customers.

Digital Screen Sharing

Electronically broadcast your screen's display to other users.

Support Session Recording

Capture and store active support and chat sessions for quality assurance and training purposes.

Support Session Handoff

Seamlessly hand off a support session to a different team member.

Surveys & Insights

Collect insights and satisfaction data to drive continuous improvement and organizational success.

Pricing

ManageEngine Remote Access Plus pricing

Starting price $20.00 Per-Month

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

ManageEngine Remote Access Plus alternatives

Compare ManageEngine Remote Access Plus with other Remote Support Software tools that buyers often evaluate.

TeamViewer by TeamViewer

4.6 (9.2K)

TeamViewer helps teams in remote support software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadl...

Join.Me by GoTo

4.3 (1.4K)

Join.Me helps teams in remote support software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined...

AnyDesk by AnyDesk Software

4.6 (826)

AnyDesk is often used when teams need fast remote access for support, onboarding, or occasional device work. It is strongest for short, straightforward sessions, so verify permissi...

SysAid by SysAid Technologies

4.5 (347)

SysAid is an ITSM platform for teams that want help desk, service request, change, asset, and reporting work tied to automation. Buyers should test the workflows their agents use m...

Dameware by SolarWinds

4.6 (230)

Dameware gives IT teams a choice between cloud-based and on-premises remote support options. It is worth reviewing if technicians need remote troubleshooting, administration, and u...

Supremo Remote Desktop by Nanosystems

4.7 (181)

Supremo Remote Desktop is best for teams who need dependable remote support without heavy setup. Its cross-platform remote access, unattended sessions, and simple client onboarding...

dualmon by dualmon

4.7 (121)

DualMon keeps remote support straightforward with flat-rate pricing that avoids per-session surprises. End users don't need to install anything, which cuts down on friction during...

Goverlan Reach by Goverlan Inc.

4.7 (121)

Goverlan Reach blends remote support with behind-the-scenes systems management—inventory reporting, software deployment, patch installs, and Active Directory admin—all from a singl...

Software reviews

ManageEngine Remote Access Plus software reviews

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FAQ

ManageEngine Remote Access Plus FAQs

ManageEngine Remote Access Plus is a secure and comprehensive enterprise-grade remote support solution from the ManageEngine suite of IT management tools. It is designed to help system administrators and IT help desk technicians remotely troubleshoot and manage Windows, Mac, and Linux computers from a centralized web console. The software is packed with powerful tools, including advanced remote desktop sharing, remote command prompt, remote registry editing, Wake-on-LAN, remote shutdown, and an integrated file manager. These features enable elite remote assistance and can dramatically reduce system troubleshooting time from days to mere minutes.

This solution is targeted at enterprise IT departments, help desk teams, managed service providers (MSPs), and system administrators in mid to large-sized organizations that need a robust, scalable, and integrated tool for supporting a vast and diverse fleet of endpoint computers.

ManageEngine Remote Access Plus pricing is listed from $20.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.

ManageEngine Remote Access Plus is listed in Remote Support Software.

ManageEngine Remote Access Plus is listed with ManageEngine as the vendor.

Buyers often compare ManageEngine Remote Access Plus with other Remote Support Software tools such as TeamViewer, Join.Me, AnyDesk, SysAid. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for ManageEngine Remote Access Plus.
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