Insightly by Insightly

Insightly software reviews, alternatives, pricing, & feature 2026

3.9/5 from 497 reviews and ratings
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Task Management Software

Insightly reviews and summary

Insightly is a popular and user-friendly CRM platform that effectively combines customer relationship management with basic project management capabilities. It is designed to help businesses manage contacts, track leads, and monitor opportunities through the entire sales pipeline, while also allowing teams to create and manage projects linked to those customer relationships. A key strength is its seamless native integrations with everyday productivity tools like Gmail, Office 365, and Mailchimp, which centralizes communication and data. This makes it easy for teams to track interactions, measure performance against goals, and maintain organized records without switching b... Insightly is well-suited for small to medium-sized businesses across diverse...

Best for

Insightly is well-suited for small to medium-sized businesses across diverse industries that need a balanced CRM with project oversight. It is particularly appealing to teams that rely heavily on Gmail or Office 365 and want a CRM that integrates deeply into their daily email and productivity environment for a smooth workflow.

Starting price $29.00 Per-Month
Vendor Insightly
Key takeaways

Our verdict

Insightly is a reliable and accessible CRM that successfully bridges sales and project management. Its excellent integrations with common business apps make adoption easy and data centralization effortless. For growing businesses seeking an affordable, integrated platform to manage both relationships and projects, Insightly is a solid and recommended option.

Quick facts

Insightly at a glance

Overall rating 3.9/5
Reviews 497
Starting price $29.00 Per-Month
Vendor Insightly
Founded 2010
Location United States
Ratings

Insightly ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

3.9

/
5

497 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Insightly pros and cons

Potential strengths

  • Connects customer data, leads, opportunities, and projects, which can help teams follow work from prospect to delivery.
  • The profile lists integrations with Gmail, Office 365, Mailchimp, and other common business applications.
  • Supports cloud, desktop, and mobile access, including Android, iPhone, and iPad.
  • May suit teams that want CRM and project oversight together rather than a task tool with no customer record attached.

Points to verify

  • Confirm whether Insightly's project tools are deep enough for your delivery workflow or only enough for light follow-up.
  • Test email and productivity app connections with the accounts your team uses every day.
  • Review reporting against your sales goals before relying on it for pipeline meetings.
  • Check permissions and data structure if sales, service, and delivery teams will all work from the same records.
Buyer fit

Who uses Insightly?

Insightly is well-suited for small to medium-sized businesses across diverse industries that need a balanced CRM with project oversight. It is particularly appealing to teams that rely heavily on Gmail or Office 365 and want a CRM that integrates deeply into their daily email and productivity environment for a smooth workflow.

Feature research

Insightly features

These are common features buyers compare in Task Management Software. Product-specific availability should be confirmed with the vendor.

Team Collaboration Suite

Features that enable team members to exchange files, message, and co-author projects in real-time.

Subtask Creation

Deconstruct tasks into their constituent parts, then assign users and deadlines to these subtasks.

Incentive Gamification

Incorporates game mechanics and rewards to motivate user engagement and track goal achievement.

Gantt Chart Visualization

Visual coordination of project timelines, milestones, and task dependencies.

Mobile Device Compatibility

Utilize the platform features from any location using smartphones or tablets.

Task Completion Tracking

Monitoring the progress level of individual tasks.

Repeated Tasks

Configure a task to reoccur automatically.

Reports & Analytics

Analyze and visualize essential performance metrics and data trends.

Spreadsheet Interface

The user interface presents as a spreadsheet.

Task Board Interface

The user interface resembles a task board.

Time & Labor Tracking

Record labor hours and measure the time required for task completion.

Visual To-Do List

Features a user interface designed to visually resemble a traditional to-do list.

Pricing

Insightly pricing

Starting price $29.00 Per-Month

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Insightly alternatives

Compare Insightly with other Task Management Software tools that buyers often evaluate.

SuiteDash by SuiteDash

4.9 (352)

SuiteDash suits service businesses that want client portals, projects, CRM, files, and billing in one workspace. The main question is whether consolidation matters more than specia...

Everhour by Weavora

4.7 (284)

Everhour is for teams that need time tracking tied to project budgets, alerts, resource planning, reports, and invoices. It is most worth testing if your work already lives in tool...

GanttPRO by GanttPRO

4.8 (275)

GanttPRO is built for teams that plan work visually with Gantt charts, dependencies, workloads, costs, and deadlines. It is a practical shortlist pick when project timing keeps sli...

Easy Projects by Logic Software

4.4 (225)

Easy Projects is project and task management software for teams that need visual planning, resource planning, reporting, and integration fit. It is worth testing once basic task to...

Pacer by EHSolution.com

4.7 (136)

Pacer is built for teams running multi-location initiatives that can fall apart without a shared plan. It helps leaders coordinate rollout work, communicate across distributed team...

Any.do by Any.do

4.4 (130)

Any.do is a task management option for lists, reminders, assigned work, and progress tracking across web and mobile. It suits buyers who want lighter task control before heavier pr...

Things by Cultured Code

4.9 (113)

Things is a personal task manager built exclusively for the Apple ecosystem, designed around capturing and organizing tasks, projects, and deadlines with a clean, distraction-free...

Hygger by Hygger

4.6 (120)

Software teams that find Jira too heavy and Trello too light might land on Hygger as a middle ground. It's built around Kanban boards with swimlanes, WIP limits, and time tracking,...

Software reviews

Insightly software reviews

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FAQ

Insightly FAQs

Insightly is used to manage customer data, leads, opportunities, sales pipeline activity, and projects tied to customer relationships. It sits between CRM and task management rather than being only a to-do app.

Insightly may fit organizations that want CRM and project follow-through in the same system. It is especially relevant when sales handoffs and customer delivery tasks need clearer ownership.

The profile lists integrations with Gmail, Office 365, Mailchimp, and other popular applications. Buyers should test the exact sync behavior before making those connections part of their process.

Insightly is primarily described as a CRM with project management and delivery support. If your team only needs task boards or time tracking, compare it with more focused task tools.

Verify project depth, pipeline reporting, user permissions, mobile usability, and how cleanly email data moves into customer records. Those areas determine whether the tool saves time or adds another place to update.

Compare Insightly when customer history matters. A standalone project tool may have deeper planning features, but Insightly may be a better fit when tasks need to stay connected to leads, opportunities, and accounts.
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