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ActiveCampaign helps teams in contact management software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are alre...
Contact Management Software
Easi-CRM reviews and summary
Easi-CRM is an omnichannel customer care solution designed to help brands consistently manage and improve customer interactions. It consolidates communication from various channels such as email, social media, live chat, and phone into a single, unified interface. This holistic view enables support and sales teams to access a complete history of customer engagements, ensuring context is never lost and service is personalized. The platform focuses on streamlining daily interaction management to enhance efficiency and customer satisfaction across all touchpoints. This solution is ideal for customer-focused brands, support teams, and service departments that manage high volumes of customer inquiries across multiple channels. It is particularly beneficia...
Best for
This solution is ideal for customer-focused brands, support teams, and service departments that manage high volumes of customer inquiries across multiple channels. It is particularly beneficial for retail, e-commerce, and service industries where providing a seamless, informed customer experience is critical to brand loyalty and retention.
Category
Contact Management Software
Vendor
Easiware
Key takeaways
Our verdict
Our verdict is that Easi-CRM is a strong contender in the customer service platform space, with its core strength being the unification of disparate communication streams. By breaking down channel silos, it empowers agents to deliver faster, more informed support. For brands prioritizing an integrated and efficient customer care operation, Easi-CRM provides the necessary tools to manage daily interactions effectively.
Quick facts
Easi-CRM at a glance
Ratings
Easi-CRM ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Easi-CRM pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses Easi-CRM?
This solution is ideal for customer-focused brands, support teams, and service departments that manage high volumes of customer inquiries across multiple channels. It is particularly beneficial for retail, e-commerce, and service industries where providing a seamless, informed customer experience is critical to brand loyalty and retention.
Feature research
Easi-CRM features
These are common features buyers compare in Contact Management Software. Product-specific availability should be confirmed with the vendor.
Contact Database
Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.
Data Import/Export
Shows how well the product can connect with existing systems and reduce duplicate data entry.
Lead Management
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Prospecting Tools
Helps buyers judge whether prospecting tools fits the way their team handles contact management work.
Sales Pipeline Management
Helps buyers judge whether sales pipeline management fits the way their team handles contact management work.
Search/Filter
Helps buyers judge whether search or filter fits the way their team handles contact management work.
Segmentation
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Shared Contacts
Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.
Compare
Easi-CRM alternatives
Compare Easi-CRM with other Contact Management Software tools that buyers often evaluate.
Google Contacts by Google
Google Contacts is a simple online address book for keeping contacts organized and synced across devices. It is a practical fit for basic contact management, not a full sales CRM.
Agile CRM by Agile CRM
Agile CRM gives small and midsize teams a way to manage sales, marketing, and service work together, with contacts, emails, telephony, analytics, and helpdesk tools in one place.
Maximizer CRM by Maximizer Software
Maximizer CRM brings sales, marketing, customer support, customization, and mobile access into a contact management workflow. It is worth comparing when a team is moving beyond spr...
Pipeliner CRM by Pipeliner
Pipeliner CRM is built for sales teams that struggle with low CRM adoption. Its visual, customizable deal pipeline design aims to help reps see work progress quickly and keep manag...
NetSuite CRM by Oracle
NetSuite CRM is best for teams already on NetSuite who need customer data, lead flow, and sales activity connected to finance and operations in one picture. It is useful when silos...
ZoomInfo by ZoomInfo
ZoomInfo is for go-to-market teams that need a consistent view of target accounts and contact records before outreach starts. It is most valuable when the team wants to connect res...
Yesware by Yesware
Yesware fits teams that sell by email and want outbound follow-up discipline without building a heavier CRM layer. It keeps tracking, templates, reminders, and scheduling inside Gm...
Software reviews
Easi-CRM software reviews
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FAQ
Easi-CRM FAQs
Easi-CRM is an omnichannel customer care solution designed to help brands consistently manage and improve customer interactions. It consolidates communication from various channels such as email, social media, live chat, and phone into a single, unified interface. This holistic view enables support and sales teams to access a complete history of customer engagements, ensuring context is never lost and service is personalized. The platform focuses on streamlining daily interaction management to enhance efficiency and customer satisfaction across all touchpoints.
This solution is ideal for customer-focused brands, support teams, and service departments that manage high volumes of customer inquiries across multiple channels. It is particularly beneficial for retail, e-commerce, and service industries where providing a seamless, informed customer experience is critical to brand loyalty and retention.
Easi-CRM is listed in Contact Management Software.
Easi-CRM is listed with Easiware as the vendor.
Buyers often compare Easi-CRM with other Contact Management Software tools such as ActiveCampaign, Google Contacts, Agile CRM, Maximizer CRM. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Easi-CRM.
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