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Cloud PBX Software
Cloud PBX reviews and summary
Cloud PBX by DialPlug is a telephony solution that provides CRM-integrated VoIP connectors for all leading Customer Relationship Management systems, along with managed FreePBX hosting. It enables businesses to integrate their phone systems directly with their CRM software, streamlining call logging, contact pop-ups, and workflow automation. The offering of a free trial allows potential customers to evaluate the service risk-free. This service is designed for sales teams, customer support centers, and any business that uses a CRM heavily and seeks to deeply integrate their phone communications for improved efficiency and customer insights.
Best for
This service is designed for sales teams, customer support centers, and any business that uses a CRM heavily and seeks to deeply integrate their phone communications for improved efficiency and customer insights.
Category
Cloud PBX Software
Vendor
DialPlug
Key takeaways
Our verdict
DialPlug's Cloud PBX offers strong value through its dedicated CRM-VoIP integration and managed hosting, making it an attractive option for CRM-centric businesses, though it competes with many broader UCaaS platforms. It is a focused and effective telephony-CRM bridge.
Quick facts
Cloud PBX at a glance
Vendor
DialPlug
Category
Cloud PBX Software
Ratings
Cloud PBX ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
Cloud PBX pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses Cloud PBX?
This service is designed for sales teams, customer support centers, and any business that uses a CRM heavily and seeks to deeply integrate their phone communications for improved efficiency and customer insights.
Feature research
Cloud PBX features
These are common features buyers compare in Cloud PBX Software. Product-specific availability should be confirmed with the vendor.
Activity Dashboard
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Alerts/Notifications
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Automatic Call Distribution
Helps buyers judge whether automatic call distribution fits the way their team handles cloud pbx work.
Call Center Management
Helps buyers judge whether call center management fits the way their team handles cloud pbx work.
Call Disposition
Helps buyers judge whether call disposition fits the way their team handles cloud pbx work.
Call List Management
Helps buyers judge whether call list management fits the way their team handles cloud pbx work.
Call Monitoring
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Routing
Helps buyers judge whether call routing fits the way their team handles cloud pbx work.
Call Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Transfer
Helps buyers judge whether call transfer fits the way their team handles cloud pbx work.
Compare
Cloud PBX alternatives
Compare Cloud PBX with other Cloud PBX Software tools that buyers often evaluate.
VitalPBX by VitalPBX
VitalPBX is a fully featured, software-based Unified Communications system that serves as a comprehensive platform for call centers, multi-tenant PBX solutions, and enterprise comm...
HoduPBX by HoduSoft
HoduPBX, from HoduSoft, is a highly customizable IP PBX software solution designed for global businesses. It is built with a focus on extreme per-client customization, offering an...
smartiCloud by Promelit Communication Systems
smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is design...
OnSIP by Junction Networks
OnSIP offers a full-featured VoIP phone system that delivers all the capabilities of a traditional business phone system and much more. It includes a free softphone, video chat, vi...
PortaSwitch by PortaOne
PortaSwitch by PortaOne is not an end-user service but a powerful, integrated softswitch and billing platform for service providers. It enables VoIP, OTT, and telecom companies to...
HotTelecom by HotTelecom
HotTelecom is an affordable and hassle-free provider of Voice-over-Internet-Protocol (VoIP) services. It boasts a vast inventory of over 6000 virtual phone numbers across 100 count...
SureTel by SureTel
SureTel presents a disruptive, usage-based pricing model for business telephony, challenging traditional per-seat or per-phone billing. Instead of charging for each phone line, it...
Software reviews
Cloud PBX software reviews
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FAQ
Cloud PBX FAQs
Cloud PBX by DialPlug is a telephony solution that provides CRM-integrated VoIP connectors for all leading Customer Relationship Management systems, along with managed FreePBX hosting. It enables businesses to integrate their phone systems directly with their CRM software, streamlining call logging, contact pop-ups, and workflow automation. The offering of a free trial allows potential customers to evaluate the service risk-free.
This service is designed for sales teams, customer support centers, and any business that uses a CRM heavily and seeks to deeply integrate their phone communications for improved efficiency and customer insights.
Cloud PBX is listed in Cloud PBX Software.
Cloud PBX is listed with DialPlug as the vendor.
Buyers often compare Cloud PBX with other Cloud PBX Software tools such as Voxloud, VitalPBX, HoduPBX, smartiCloud. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Cloud PBX.
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