smartiCloud by Promelit Communication Systems

smartiCloud software reviews, alternatives, pricing, & feature 2026

4.6/5 from 9 reviews and ratings
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Cloud PBX Software

smartiCloud reviews and summary

smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is designed to provide enterprises with the exact same robust feature set found in traditional on-premise PBX systems, but with the benefits of the cloud. The platform offers compatibility with most CRM software and releases APIs for further custom integrations. Its mobile application ensures all users remain connected to the office phone system from any device, anywhere. This solution is targeted at European enterprises, particularly those with existing familiarity with Ericsson-LG systems or those operating in regions with strict data sovereignty requirements. It is ideal for busi...

Best for

This solution is targeted at European enterprises, particularly those with existing familiarity with Ericsson-LG systems or those operating in regions with strict data sovereignty requirements. It is ideal for businesses seeking a secure, feature-rich, and reliable cloud PBX that mirrors the functionality and control of an on-premise deployment.

Starting price Pricing not listed
Vendor Promelit Communication Systems
Key takeaways

Our verdict

smartiCloud is a robust and secure enterprise-grade cloud PBX. Its foundation on proven Ericsson-LG software and its focus on security and feature parity with on-prem systems make it a trustworthy choice for larger organizations, especially in Europe, looking to migrate to the cloud without compromising on capability or compliance.

Quick facts

smartiCloud at a glance

Overall rating 4.6/5
Reviews 9
Starting price Pricing not listed
Vendor Promelit Communication Systems
Location Italy
Ratings

smartiCloud ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.6

/
5

9 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

smartiCloud pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses smartiCloud?

This solution is targeted at European enterprises, particularly those with existing familiarity with Ericsson-LG systems or those operating in regions with strict data sovereignty requirements. It is ideal for businesses seeking a secure, feature-rich, and reliable cloud PBX that mirrors the functionality and control of an on-premise deployment.

Feature research

smartiCloud features

These are common features buyers compare in Cloud PBX Software. Product-specific availability should be confirmed with the vendor.

Activity Dashboard

Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.

Alerts/Notifications

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Automatic Call Distribution

Helps buyers judge whether automatic call distribution fits the way their team handles cloud pbx work.

Call Center Management

Helps buyers judge whether call center management fits the way their team handles cloud pbx work.

Call Disposition

Helps buyers judge whether call disposition fits the way their team handles cloud pbx work.

Call List Management

Helps buyers judge whether call list management fits the way their team handles cloud pbx work.

Call Monitoring

Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.

Call Recording

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Call Reporting

Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.

Call Routing

Helps buyers judge whether call routing fits the way their team handles cloud pbx work.

Call Tracking

Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.

Call Transfer

Helps buyers judge whether call transfer fits the way their team handles cloud pbx work.

Pricing

smartiCloud pricing

Starting price Pricing not listed

Pricing model: Flat Rate

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

smartiCloud alternatives

Compare smartiCloud with other Cloud PBX Software tools that buyers often evaluate.

Voxloud by Voxloud

4.8 (27)

Voxloud distinguishes itself as the cloud phone system that promises to be up and running in just 59 seconds. Designed to help companies achieve a professional image from the first...

VitalPBX by VitalPBX

4.7 (15)

VitalPBX is a fully featured, software-based Unified Communications system that serves as a comprehensive platform for call centers, multi-tenant PBX solutions, and enterprise comm...

HoduPBX by HoduSoft

4.9 (12)

HoduPBX, from HoduSoft, is a highly customizable IP PBX software solution designed for global businesses. It is built with a focus on extreme per-client customization, offering an...

OnSIP by Junction Networks

4.6 (8)

OnSIP offers a full-featured VoIP phone system that delivers all the capabilities of a traditional business phone system and much more. It includes a free softphone, video chat, vi...

PortaSwitch by PortaOne

5 (5)

PortaSwitch by PortaOne is not an end-user service but a powerful, integrated softswitch and billing platform for service providers. It enables VoIP, OTT, and telecom companies to...

HotTelecom by HotTelecom

4.8 (5)

HotTelecom is an affordable and hassle-free provider of Voice-over-Internet-Protocol (VoIP) services. It boasts a vast inventory of over 6000 virtual phone numbers across 100 count...

SureTel by SureTel

5 (2)

SureTel presents a disruptive, usage-based pricing model for business telephony, challenging traditional per-seat or per-phone billing. Instead of charging for each phone line, it...

AirePBX by AireSpring

5 (1)

AirePBX, offered by AireSpring, is a comprehensive, cloud-based phone system designed to meet the communication needs of businesses of all sizes. It provides a robust suite of feat...

Software reviews

smartiCloud software reviews

No software reviews yet

No software reviews have been submitted for smartiCloud yet.

Write the first review
FAQ

smartiCloud FAQs

smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is designed to provide enterprises with the exact same robust feature set found in traditional on-premise PBX systems, but with the benefits of the cloud. The platform offers compatibility with most CRM software and releases APIs for further custom integrations. Its mobile application ensures all users remain connected to the office phone system from any device, anywhere.

This solution is targeted at European enterprises, particularly those with existing familiarity with Ericsson-LG systems or those operating in regions with strict data sovereignty requirements. It is ideal for businesses seeking a secure, feature-rich, and reliable cloud PBX that mirrors the functionality and control of an on-premise deployment.

Pricing can change. Confirm current plans and terms with the vendor.

smartiCloud is listed in Cloud PBX Software.

smartiCloud is listed with Promelit Communication Systems as the vendor.

Buyers often compare smartiCloud with other Cloud PBX Software tools such as Voxloud, VitalPBX, HoduPBX, OnSIP. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for smartiCloud.
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