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Cloud PBX Software
SureTel reviews and summary
SureTel presents a disruptive, usage-based pricing model for business telephony, challenging traditional per-seat or per-phone billing. Instead of charging for each phone line, it bills only for active simultaneous calls, which can lead to dramatic cost reductions—many customers report savings over 60% monthly. Despite its cost-effective approach, SureTel does not compromise on features, offering a complete package that includes voicemail-to-email, call recording, and a full suite of communication tools. This model is particularly advantageous for businesses with fluctuating call volumes or periods of low phone usage. This service is perfectly suited for cost-conscious businesses of any size that seek to drastically reduce their monthly phone bills w...
Best for
This service is perfectly suited for cost-conscious businesses of any size that seek to drastically reduce their monthly phone bills without sacrificing functionality. It is especially beneficial for companies with variable staffing, seasonal operations, or teams that are not all on the phone simultaneously, allowing them to pay only for the call capacity they actually use.
Starting price
$19.99 Per-Month
Category
Cloud PBX Software
Vendor
SureTel
Key takeaways
Our verdict
SureTel offers a compelling and innovative value proposition. Its unique pricing model delivers substantial, verifiable savings, making it an excellent choice for businesses prioritizing budget efficiency. The inclusion of a comprehensive feature set ensures that cost reduction does not come at the expense of capability, positioning SureTel as a smart, economical alternative in the VoIP market.
Quick facts
SureTel at a glance
Overall rating
5/5
Reviews
2
Starting price
$19.99 Per-Month
Vendor
SureTel
Founded
2007
Location
United States
Category
Cloud PBX Software
Ratings
SureTel ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
SureTel pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses SureTel?
This service is perfectly suited for cost-conscious businesses of any size that seek to drastically reduce their monthly phone bills without sacrificing functionality. It is especially beneficial for companies with variable staffing, seasonal operations, or teams that are not all on the phone simultaneously, allowing them to pay only for the call capacity they actually use.
Feature research
SureTel features
These are common features buyers compare in Cloud PBX Software. Product-specific availability should be confirmed with the vendor.
Activity Dashboard
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Alerts/Notifications
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Automatic Call Distribution
Helps buyers judge whether automatic call distribution fits the way their team handles cloud pbx work.
Call Center Management
Helps buyers judge whether call center management fits the way their team handles cloud pbx work.
Call Disposition
Helps buyers judge whether call disposition fits the way their team handles cloud pbx work.
Call List Management
Helps buyers judge whether call list management fits the way their team handles cloud pbx work.
Call Monitoring
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Routing
Helps buyers judge whether call routing fits the way their team handles cloud pbx work.
Call Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Transfer
Helps buyers judge whether call transfer fits the way their team handles cloud pbx work.
Pricing
SureTel pricing
Starting price
$19.99 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
SureTel alternatives
Compare SureTel with other Cloud PBX Software tools that buyers often evaluate.
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smartiCloud by Promelit Communication Systems
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AirePBX by AireSpring
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Software reviews
SureTel software reviews
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FAQ
SureTel FAQs
SureTel presents a disruptive, usage-based pricing model for business telephony, challenging traditional per-seat or per-phone billing. Instead of charging for each phone line, it bills only for active simultaneous calls, which can lead to dramatic cost reductions—many customers report savings over 60% monthly. Despite its cost-effective approach, SureTel does not compromise on features, offering a complete package that includes voicemail-to-email, call recording, and a full suite of communication tools. This model is particularly advantageous for businesses with fluctuating call volumes or periods of low phone usage.
This service is perfectly suited for cost-conscious businesses of any size that seek to drastically reduce their monthly phone bills without sacrificing functionality. It is especially beneficial for companies with variable staffing, seasonal operations, or teams that are not all on the phone simultaneously, allowing them to pay only for the call capacity they actually use.
SureTel pricing is listed from $19.99 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
SureTel is listed in Cloud PBX Software.
SureTel is listed with SureTel as the vendor.
Buyers often compare SureTel with other Cloud PBX Software tools such as Voxloud, VitalPBX, HoduPBX, smartiCloud. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for SureTel.
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