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BigContacts reviews and summary
BigContacts positions itself as a value-driven CRM and email marketing solution, with fantastic pricing highlighted as the primary reason customers choose it over competitors. The platform combines affordable pricing with a comprehensive set of features and tools for contact management and email marketing. It is also rated number one for ease of implementation, indicating a straightforward setup process that gets users up and running quickly without significant downtime or technical hassle, making advanced CRM capabilities accessible to a broad audience. This solution is aimed at small to medium-sized businesses, solopreneurs, and sales teams that are budget-conscious but still need effective contact management and email marketing tools. It is perfec...
Best for
This solution is aimed at small to medium-sized businesses, solopreneurs, and sales teams that are budget-conscious but still need effective contact management and email marketing tools. It is perfect for those prioritizing a low-cost, easy-to-start CRM that doesn't sacrifice core functionality.
Starting price
$5.00 Per-Month
Category
Sales Force Automation Software
Vendor
BigContacts
Key takeaways
Our verdict
Our verdict is that BigContacts offers compelling value, especially for cost-sensitive businesses. Its combination of competitive pricing, solid features, and renowned ease of use makes it a strong contender for organizations seeking an affordable and straightforward path to implementing a capable CRM and email marketing system.
Quick facts
BigContacts at a glance
Overall rating
4.3/5
Reviews
202
Starting price
$5.00 Per-Month
Vendor
BigContacts
Founded
2006
Location
United States
Category
Sales Force Automation Software
Ratings
BigContacts ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
BigContacts pros and cons
Potential strengths
- Focused on contact management and email marketing for small businesses and sales teams.
- May fit teams that want to capture leads, convert sales, and retain customers in one CRM-style workflow.
- Supports web-based access plus Mac and Windows desktop environments.
- The available subratings show value for money and ease of use as relative strengths.
Points to verify
- Test contact import, segmentation, and follow-up workflows with a real sample of your customer list.
- Confirm which email marketing tools are included and how they handle deliverability, templates, and reporting.
- Check whether sales automation needs go beyond contact management and email follow-up.
- Review support expectations if your team needs help during setup or migration.
Buyer fit
Who uses BigContacts?
This solution is aimed at small to medium-sized businesses, solopreneurs, and sales teams that are budget-conscious but still need effective contact management and email marketing tools. It is perfect for those prioritizing a low-cost, easy-to-start CRM that doesn't sacrifice core functionality.
Feature research
BigContacts features
These are common features buyers compare in Sales Force Automation Software. Product-specific availability should be confirmed with the vendor.
Call Management
Effectively manage incoming and outgoing calls to optimize communication and customer service.
Marketing Campaign Management
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
Multi-Channel Management
Centralize the visibility of leads generated across multiple distribution platforms.
Sales Commission Tracking
Monitor sales commissions and incentive earnings for staff members.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Client Data Repository
A searchable digital archive containing comprehensive client profiles and data.
Email Campaign Management
Design and distribute bulk email communications and targeted marketing campaigns.
Field Sales Management
Equip and manage your field sales team with tools to improve efficiency and boost sales performance.
Lead Lifecycle Tracking
Organize lead data and monitor their progression through the sales funnel.
Opportunity Management
Identifies, tracks, and manages potential sales or business opportunities throughout their lifecycle.
KPI Tracking
Track key performance indicators to assess organizational or project success.
Pricing
BigContacts pricing
Starting price
$5.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
BigContacts alternatives
Compare BigContacts with other Sales Force Automation Software tools that buyers often evaluate.
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Software reviews
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FAQ
BigContacts FAQs
BigContacts is used for contact management and email marketing. The profile positions it for small businesses that want to capture leads, follow up with prospects, and retain customers.
BigContacts is aimed at small businesses, solopreneurs, and sales teams. The listed target users range from individual users through teams of 201-500.
BigContacts appears in the sales force automation category, but the supplied product details focus on CRM-style contact management and email marketing. Buyers should verify any specific automation workflow they need.
The profile lists cloud, SaaS, web-based access, Desktop Mac, and Desktop Windows. Linux, Chromebook, mobile, and on-premise platforms are not listed as enabled.
Support options listed include email help desk, FAQ forum, knowledgebase, 24/7 live representative support, and chat. Training options include live online training, webinars, documentation, and videos.
Verify contact import quality, email marketing fit, reporting needs, setup effort, and whether its sales workflows cover your pipeline. A small migration test can show whether it is simple enough for your team.
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