Avaya IP Office by Avaya

Avaya IP Office software reviews, alternatives, pricing, & feature 2026

4.1/5 from 28 reviews and ratings
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VoIP Software

Avaya IP Office reviews and summary

Avaya IP Office is a versatile communications and collaboration solution available in both cloud-based and on-premise deployments, designed specifically for small to midsize businesses. It integrates a full suite of digital communication tools, including advanced call handling with auto attendants, multi-party audio and video conferencing, voicemail with email delivery, call forwarding, and auto-dialing capabilities. The system unifies voice, video, messaging, and mobility, allowing employees to communicate effectively from the office or remotely. It provides the reliability and features of an enterprise system in a package scaled and priced for the mid-market. This solution is targeted at small and midsize businesses (SMBs) across various industries...

Best for

This solution is targeted at small and midsize businesses (SMBs) across various industries that need a reliable, feature-packed phone system. It is suitable for office managers, IT administrators, and business owners seeking a proven communication platform from a legacy telecom leader to support their daily operations.

Starting price Pricing not listed
Category VoIP Software
Vendor Avaya
Key takeaways

Our verdict

Our verdict is that Avaya IP Office is a time-tested and reliable workhorse for SMB communications. It offers a wide range of features and deployment flexibility, making it a safe choice for businesses that prioritize stability and a comprehensive set of telephony tools from an established vendor.

Quick facts

Avaya IP Office at a glance

Overall rating 4.1/5
Reviews 28
Starting price Pricing not listed
Vendor Avaya
Location United States
Category VoIP Software
Ratings

Avaya IP Office ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.1

/
5

28 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Avaya IP Office pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses Avaya IP Office?

This solution is targeted at small and midsize businesses (SMBs) across various industries that need a reliable, feature-packed phone system. It is suitable for office managers, IT administrators, and business owners seeking a proven communication platform from a legacy telecom leader to support their daily operations.

Feature research

Avaya IP Office features

These are common features buyers compare in VoIP Software. Product-specific availability should be confirmed with the vendor.

User Access Management

Control user entry and feature availability through role-based permissions and secure credentials.

Audio Call Recording

Capture audio from phone interactions to support quality assurance and compliance reviews.

Intelligent Call Routing

Automatically directing voice calls to the appropriate department or agent based on set rules.

Centralized Contact Database

A searchable database for organizing contact details, addresses, and social profiles.

IVR & Voice Response

Process touch-tone and vocal inputs to deliver automated, relevant voice responses.

Digital Voice Communication

Facilitates the digital transfer of vocal and other forms of information.

Virtual SIP Connectivity

Enables high-quality voice-over-IP connectivity for internet-based call management.

Integrated Communication Platform

Integrates and unifies various communication tools into a singular platform to improve business interaction and teamwork.

Voicemail to Text Conversion

Converts spoken voicemail messages into written text, delivered via email.

Pricing

Avaya IP Office pricing

Starting price Pricing not listed

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Avaya IP Office alternatives

Compare Avaya IP Office with other VoIP Software tools that buyers often evaluate.

GoTo Meeting by GoTo

4.5 (9.2K)

GoTo Meeting helps teams in voip software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadlines are...

RingCentral MVP by RingCentral

4.2 (927)

RingCentral MVP helps teams in voip software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined,...

BlueJeans by Verizon

4.3 (514)

BlueJeans is a meetings platform for teams that need video, audio, and web conferencing across desktops, mobile devices, and room systems. It is worth comparing if join speed and h...

VoIP.ms by VoIP.ms

4.8 (296)

VoIP.ms is a BYOD VoIP provider for buyers who want more control over calling setup, local numbers, outbound calling, and business or residential phone service.

Grasshopper by GoTo

4.4 (313)

Grasshopper gives small businesses a business phone number and call handling without a full office phone system. It is most useful when owners need client calls and texts separated...

Google Voice by Google

4.5 (221)

Google Voice gives individuals and very small teams a simpler way to handle calls, texts, voicemail, forwarding, number assignments, and ring groups. It is a good shortlist candida...

Google Hangouts by Google

4.3 (226)

Google Hangouts is listed as a web conferencing and messaging tool for chats, voice or video calls, and group conversations. Buyers should confirm current Google Chat and Meet over...

Software reviews

Avaya IP Office software reviews

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FAQ

Avaya IP Office FAQs

Avaya IP Office is a versatile communications and collaboration solution available in both cloud-based and on-premise deployments, designed specifically for small to midsize businesses. It integrates a full suite of digital communication tools, including advanced call handling with auto attendants, multi-party audio and video conferencing, voicemail with email delivery, call forwarding, and auto-dialing capabilities. The system unifies voice, video, messaging, and mobility, allowing employees to communicate effectively from the office or remotely. It provides the reliability and features of an enterprise system in a package scaled and priced for the mid-market.

This solution is targeted at small and midsize businesses (SMBs) across various industries that need a reliable, feature-packed phone system. It is suitable for office managers, IT administrators, and business owners seeking a proven communication platform from a legacy telecom leader to support their daily operations.

Pricing can change. Confirm current plans and terms with the vendor.

Avaya IP Office is listed in VoIP Software.

Avaya IP Office is listed with Avaya as the vendor.

Buyers often compare Avaya IP Office with other VoIP Software tools such as GoTo Meeting, RingCentral MVP, BlueJeans, VoIP.ms. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Avaya IP Office.
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