Agile CRM by Agile CRM

Agile CRM software reviews, alternatives, pricing, & feature 2026

4.1/5 from 422 reviews and ratings
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Contact Management Software

Agile CRM reviews and summary

Agile CRM is an All-in-One CRM platform that consolidates sales automation, marketing automation, and customer service capabilities into a single, integrated system. It provides tools for sales tracking, contact and lead management, email marketing, web analytics, two-way email integration, built-in telephony, and a helpdesk—all accessible through a simple, clean, and modern user interface. This approach allows businesses to manage the entire customer lifecycle, from initial attraction to post-sale support, without switching between multiple applications. Agile CRM is designed for small to medium-sized businesses and startups that need a cost-effective, all-encompassing CRM solution to manage their sales, marketing, and support activities. It is idea...

Best for

Agile CRM is designed for small to medium-sized businesses and startups that need a cost-effective, all-encompassing CRM solution to manage their sales, marketing, and support activities. It is ideal for companies that are outgrowing basic contact managers or spreadsheets and want an integrated platform to streamline their customer-facing processes without the complexity and cost of enterprise suites.

Starting price $8.99 Per-Month
Vendor Agile CRM
Key takeaways

Our verdict

Our verdict is that Agile CRM is a compelling and robust all-in-one CRM for growing businesses. Its combination of core sales, marketing, and service features in a single affordable package addresses a key need for SMBs. For organizations seeking to centralize their customer operations and improve team alignment without a significant financial investment, Agile CRM represents strong value.

Quick facts

Agile CRM at a glance

Overall rating 4.1/5
Reviews 422
Starting price $8.99 Per-Month
Vendor Agile CRM
Founded 2012
Location India
Ratings

Agile CRM ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.1

/
5

422 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Agile CRM pros and cons

Potential strengths

  • Agile CRM combines sales, marketing, and service automation, which may help teams that want fewer separate tools for customer work.
  • The product details include sales tracking, contact management, marketing automation, web analytics, two way email, telephony, and helpdesk.
  • It is positioned for small to medium size businesses, so buyers can assess whether the feature set fits a growing team without jumping straight to enterprise CRM software.
  • Listed platform coverage includes web, Mac, Windows, Linux, Android, iPhone, and iPad access.

Points to verify

  • Map your sales, marketing, and support workflows before deciding whether one shared CRM will simplify work or create compromises.
  • Test email, telephony, and helpdesk workflows with real team scenarios, especially if those tools would replace existing systems.
  • Confirm whether reporting and web analytics answer the questions your sales and marketing teams use for follow-up decisions.
  • Review onboarding, training, permissions, and data migration before moving contacts and customer history into Agile CRM.
Buyer fit

Who uses Agile CRM?

Agile CRM is designed for small to medium-sized businesses and startups that need a cost-effective, all-encompassing CRM solution to manage their sales, marketing, and support activities. It is ideal for companies that are outgrowing basic contact managers or spreadsheets and want an integrated platform to streamline their customer-facing processes without the complexity and cost of enterprise suites.

Feature research

Agile CRM features

These are common features buyers compare in Contact Management Software. Product-specific availability should be confirmed with the vendor.

Contact Database

Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.

Data Import/Export

Shows how well the product can connect with existing systems and reduce duplicate data entry.

Lead Management

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Prospecting Tools

Helps buyers judge whether prospecting tools fits the way their team handles contact management work.

Sales Pipeline Management

Helps buyers judge whether sales pipeline management fits the way their team handles contact management work.

Search/Filter

Helps buyers judge whether search or filter fits the way their team handles contact management work.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Shared Contacts

Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.

Pricing

Agile CRM pricing

Starting price $8.99 Per-Month

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Agile CRM alternatives

Compare Agile CRM with other Contact Management Software tools that buyers often evaluate.

ActiveCampaign by ActiveCampaign

4.6 (1.5K)

ActiveCampaign helps teams in contact management software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are alre...

Google Contacts by Google

4.7 (475)

Google Contacts is a simple online address book for keeping contacts organized and synced across devices. It is a practical fit for basic contact management, not a full sales CRM.

Maximizer CRM by Maximizer Software

4 (302)

Maximizer CRM brings sales, marketing, customer support, customization, and mobile access into a contact management workflow. It is worth comparing when a team is moving beyond spr...

Pipeliner CRM by Pipeliner

4.7 (168)

Pipeliner CRM is built for sales teams that struggle with low CRM adoption. Its visual, customizable deal pipeline design aims to help reps see work progress quickly and keep manag...

NetSuite CRM by Oracle

3.9 (185)

NetSuite CRM is best for teams already on NetSuite who need customer data, lead flow, and sales activity connected to finance and operations in one picture. It is useful when silos...

ZoomInfo by ZoomInfo

4.3 (167)

ZoomInfo is for go-to-market teams that need a consistent view of target accounts and contact records before outreach starts. It is most valuable when the team wants to connect res...

Yesware by Yesware

4.3 (163)

Yesware fits teams that sell by email and want outbound follow-up discipline without building a heavier CRM layer. It keeps tracking, templates, reminders, and scheduling inside Gm...

Capsule by Zestia

4.5 (138)

Capsule is a straightforward CRM for teams that want contacts, customer history, tasks, and sales opportunities organized without a heavy setup. It is worth testing if adoption mat...

Software reviews

Agile CRM software reviews

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FAQ

Agile CRM FAQs

Agile CRM is used to manage sales, marketing, and service automation in one CRM system, including contacts, sales tracking, email, telephony, analytics, and helpdesk work.

Small to medium size businesses that want sales, marketing, and service automation in a shared platform should consider Agile CRM.

Yes. Contact management is included in the product details, along with sales tracking, marketing automation, web analytics, two way email, telephony, and helpdesk.

It may, depending on your workflow. Buyers should test sales tracking, email, telephony, and helpdesk tasks before replacing tools their teams already use.

The listed options include cloud, SaaS, and web based access, desktop access for Mac, Windows, and Linux, plus Android, iPhone, and iPad mobile access.

Buyers should verify contact migration, automation setup, email and telephony fit, helpdesk workflows, reporting, permissions, training, and support coverage.
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