Novocall Overview
What is Novocall?
Novocall is a call tracking and attribution platform that helps businesses link inbound phone leads directly to their originating marketing campaigns. It provides real-time data tracking and analytics, offering visibility into the customer journey across multiple channels. This enables marketers to optimize campaigns for higher conversions by understanding what drives phone calls. The platform emphasizes easy setup and seamless integration with existing CRM systems, making it a practical addition to the marketing tech stack for over 2,000 companies globally.
Who it's for:
Novocall is designed for marketers and business owners who run multi-channel campaigns and need to accurately attribute phone leads to specific marketing efforts. It is suitable for companies of various sizes that value real-time analytics and seek to integrate call tracking seamlessly with their current CRM workflow.
Our verdict:
Novocall is a focused and effective solution for marketing attribution. Its strength lies in simplifying the connection between phone calls and campaigns, providing clear, actionable data that helps businesses optimize their marketing spend and improve conversion rates from inbound calls.
Novocall Details
Novocall Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Novocall Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Novocall Training options
Documentation
Live Online
Webinars
In-Person
Videos
Novocall Related Categories
Novocall Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Novocall Pricing
Tiered pricing system
Novocall Features
Most valued Novocall features by users
CRM
Call Recording
Call Routing
Call Tracking Metrics
Caller ID
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Archiving & Retention
Call Tagging
Event Triggered Actions
File Transfer
On-Demand Recording
Recording
Scheduled Recording
Auto-Dialer
Call List Management
Chat/Messaging
Email Management
Lead Capture
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