Compare 74 Incident Management Software products, review ratings, and use this guide to understand common features, pricing considerations, and buyer fit. Use Incident Management Software when teams need a reliable, repeatable way to handle this function instead of relying on ad hoc processes. It becomes critical when consistency, handoff quality, and visibility are uneven across teams. The right fit usually depends on how well the platform enforces accountability, supports collaboration, and shortens time spent on cleanup work. Choose vendors based on how well workflows map to your current process, not just feature count or buzzword coverage.
Browse ranked software in this category. Use filters and sorting to narrow the list by rating, recency, views, or available profile signals.
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74 software options
Freshstatus, from Freshworks, is an integrated Status Page and Incident Communication Software. It enables teams to create a hosted, branded status page with a single click and man...
ServiceNow Incident Management is a core component of the ServiceNow IT Service Management (ITSM) platform. It provides a structured solution for reporting, prioritizing, assigning...
Mirashare, by Elmstone Systems, is a health and safety incident reporting software that simplifies the process of logging incidents and near misses. Users can report via a standard...
Intelex's Incident Management Software is a trusted, web-based platform for safety incident reporting and management, used by over a million people worldwide since 1992. It provide...
Everbridge IT Alerting is a closed-loop, FedRamp-certified solution for cybersecurity and IT incident response automation. It enhances organizational resilience by automating commu...
Symantec ServiceDesk, now under Broadcom, is an incident management solution focused on helping IT teams automatically respond to and resolve systemic IT issues. It aims to reduce...
Guardian IMS by QIT Plus is a specialized software application focused on incident and disaster management. It is built to provide organizations with a structured framework for res...
Intergraph Computer-Aided Dispatch (CAD) by Hexagon is a comprehensive suite of incident management software engineered explicitly for the high-stakes environment of public safety...
PageFate, by Delta Labs, is a free, user-friendly status page and incident management tool designed for modern tech teams and companies. It allows organizations to easily create pu...
REDWERT, developed by Redwert Engineering Labs, is a specialized healthcare incident management software engineered to streamline and standardize incident reporting and management...
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Add SoftwareThese are common capabilities buyers compare in this category. Confirm product-specific availability with each vendor.
Maintain a chronological record of system changes including specific timestamps for accountability.
Analyze root causes of errors and implement measures to prevent their return.
Develops and executes business continuity strategies for unexpected occurrences.
Document and manage reports of incidents occurring at job sites or during transit.
Coordinate personnel and logistical resources required to conduct thorough investigations.
Address and resolve unplanned interruptions or security breaches within IT infrastructure.
Adherence to workplace safety and record-keeping standards defined by OSHA.
Records, reports, and implements measures related to physical workplace safety incidents.
An active registry of project tasks and their current stage of completion.
Use this category when teams need predictable outcomes for Incident Management Software work and a more controlled process than manual or disconnected approaches.
Operations, support, and leadership teams usually need this where multiple users share responsibility for the same work stream.
Prioritize control quality, ease of setup, and how clearly teams can evaluate outcomes without waiting for reporting cycles.
Confirm implementation steps, stakeholder responsibilities, training needs, and success measures before committing to a product.
Pricing can vary by product tier, usage volume, user count, deployment, and support requirements. Confirm current plans and contract terms with each vendor before choosing.
Start with highly ranked software in this category, then open each profile to compare ratings, pricing, and vendor details.
PagerDuty
PagerDuty
4.6/5 · 190 reviews and ratings
xMatters
xMatters
4.5/5 · 136 reviews and ratings
StatusCast
StatusCast
4.7/5 · 23 reviews and ratings
Lighthouse HSE
Lighthouse HSE Management Software
4.8/5 · 20 reviews and ratings
Instatus
Instatus
4.9/5 · 17 reviews and ratings
Hund
Hund
4.9/5 · 15 reviews and ratings
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