CRM Software reviews and software guide

CRM Software overview

Compare 996 CRM Software products, review ratings, and use this guide to understand common features, pricing considerations, and buyer fit. CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

Software options 996
Rated products 399
Average rating 4.5/5
Reviews and ratings 25.7K
Software rankings

Top recommended CRM Software

Browse ranked software in this category. Use filters and sorting to narrow the list by rating, recency, views, or available profile signals.

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996 software options

611

FranConnect Sales by FranConnect

0 (0)

FranConnect Sales is a development and growth platform built exclusively for the franchising industry. It focuses on increasing and accelerating franchise sales and network growth....

612

Freeway CRM by Eurosystem

0 (0)

Freeway CRM is an Italian-language business management solution that integrates customer relationship management with accounting and commercial functions. Available only in Italy,...

613

Friday CRM by Web Star Complex

0 (0)

Friday CRM is a completely free and zero-commitment customer relationship management platform designed to streamline lead and customer management. It eliminates common barriers lik...

614

Frontdesk by Quick Software

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Frontdesk is a specialized, Windows-native software application focused on centralizing key front-office operations. It functions as a comprehensive hub for managing the entire cus...

615

Fuel AI-Powered CRM by Fuel Travel

0 (0)

Fuel AI-Powered CRM is a next-generation customer relationship management system built specifically for the hospitality industry, leveraging artificial intelligence to transform gu...

616

FundEngine by Cloud Theory

0 (0)

FundEngine is a sophisticated, ready-to-deploy front-office platform exclusively tailored for alternative asset management firms, including those in private equity, hedge funds, an...

617

Fusion Invoice by Square Pig Interactive

0 (0)

Fusion Invoice is a combined financial and customer management tool designed for maximum control and simplicity. It offers a self-hosted solution, meaning users install and run the...

618

Fusion Software by Fusion Software

0 (0)

Fusion Software provides CRM and sales productivity solutions with a pronounced emphasis on activity monitoring and team visibility. The platform is engineered to give managers and...

619

fySales by For Your Information Technologies

0 (0)

fySales is a comprehensive, all-in-one business management suite that extends far beyond basic CRM. It integrates a fully-featured customer and sales management system with critica...

620

Gallabox by MangoLeap

0 (0)

Gallabox is a collaborative communication platform built around the ubiquitous WhatsApp channel, leveraging the official WhatsApp Business APIs. It transforms informal customer cha...

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Feature checklist

Common CRM Software features

These are common capabilities buyers compare in this category. Confirm product-specific availability with each vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Selection Criteria

Compare how each product supports your core workflow, setup needs, reporting expectations, and vendor fit before choosing.

Buyer guide

How to choose CRM Software

Compare the features that matter

Review how each vendor handles calendar or reminder system, document storage, and email marketing. Feature names can look similar across products, so ask to see the workflow using your own examples. Pay attention to search, permissions, notifications, and reporting when they affect daily work.

Start with the workflow

Map the work your team needs to control before comparing products. For crm, that usually means the records, handoffs, approvals, and reports tied to manage contacts, interactions, pipeline activity, tasks, and follow-up. A product is easier to judge when those steps are written down first.

Check fit before rollout

Ask what data must be migrated, which integrations are standard, and who can change settings after launch. Smaller teams may prefer a simpler setup. Larger teams should check roles, approvals, audit history, and whether reporting stays consistent across locations or departments.

Ask practical vendor questions

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Pricing

CRM Software pricing considerations

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Comparison starters

Popular software to compare

Start with highly ranked software in this category, then open each profile to compare ratings, pricing, and vendor details.

FAQs

CRM Software FAQs

CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

This category includes 996 CRM Software products. Use ratings, descriptions, and vendor details to compare options.

Common CRM Software features to compare include Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Generation. Confirm product-specific availability with each vendor.

Start with your use case, shortlist products with relevant features, compare rating volume and vendor details, then confirm pricing, support, and implementation needs with each vendor.

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Typical buyers are sales, support, and customer-facing teams, especially when customer history is split across inboxes, notes, and spreadsheets. The category is most useful when the team needs clearer ownership, cleaner records, and fewer manual updates.

Start with calendar or reminder system, document storage, and email marketing, then test reporting, permissions, integrations, and setup effort. Ask vendors to walk through your actual workflow so gaps show up before a contract is signed.

Yes. Open a software profile from this category and use the Write a review button to submit a review.
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Submitted software reviews and available aggregate rating signals help buyers evaluate product fit.

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