CRM Software reviews and software guide

CRM Software overview

Compare 996 CRM Software products, review ratings, and use this guide to understand common features, pricing considerations, and buyer fit. CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

Software options 996
Rated products 399
Average rating 4.5/5
Reviews and ratings 25.7K
Software rankings

Top recommended CRM Software

Browse ranked software in this category. Use filters and sorting to narrow the list by rating, recency, views, or available profile signals.

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996 software options

231

SalesFundaa CRM by Dial N Search

4.7 (3)

SalesFundaa CRM is a full-featured customer relationship management software engineered to be scalable and adaptable for businesses of any size, from small startups to larger enter...

232

Score CRM by MTP Software

4.7 (3)

Score CRM is a cloud-based customer relationship management solution that offers a wide range of management capabilities in a single platform. It allows businesses to centrally man...

233

Skywave CRM by Skywave

4.7 (3)

Skywave CRM is an all-in-one, multi-functional, web-based business platform with automation at its core. It integrates a full Customer Relationship Management system with a built-i...

234

TapCRM by AppJetty

4.7 (3)

TapCRM is a mobile CRM application developed by AppJetty specifically for the open-source SuiteCRM platform. It is designed to extend the functionality of SuiteCRM to smartphones a...

235

Aurea CRM by Aurea

3.5 (4)

Aurea CRM is a comprehensive Customer Relationship Management platform focused on providing a complete view of the customer journey. It is designed to manage every touchpoint, from...

236

RedHorse CRM by RedHorse Systems

3.5 (4)

RedHorse CRM is a feature-rich Customer Relationship Management system that bundles several productivity-enhancing tools into its core platform. Beyond standard contact and pipelin...

237

Skyward CRM by Skyward Techno Solutions

4.5 (3)

Skyward CRM is a strategic customer relationship management solution focused on helping businesses develop and implement differentiated and winning CRM strategies to improve custom...

238

BuddyCRM by BuddyCRM

4.3 (3)

BuddyCRM is an easy-to-use online CRM solution specifically crafted for sales teams, designed by sales professionals with firsthand experience of their needs. It prioritizes user-f...

239

Realpad by REALPAD Software

4.3 (3)

Realpad is a comprehensive real estate property management software solution. It provides tools for managing property portfolios, including detailed financial tracking, reporting,...

240

Unica by HCL Software

4.3 (3)

Unica is a comprehensive customer relationship management (CRM) platform developed by HCL Software. It goes beyond basic contact management to offer extensive marketing automation...

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Feature checklist

Common CRM Software features

These are common capabilities buyers compare in this category. Confirm product-specific availability with each vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Selection Criteria

Compare how each product supports your core workflow, setup needs, reporting expectations, and vendor fit before choosing.

Buyer guide

How to choose CRM Software

Compare the features that matter

Review how each vendor handles calendar or reminder system, document storage, and email marketing. Feature names can look similar across products, so ask to see the workflow using your own examples. Pay attention to search, permissions, notifications, and reporting when they affect daily work.

Start with the workflow

Map the work your team needs to control before comparing products. For crm, that usually means the records, handoffs, approvals, and reports tied to manage contacts, interactions, pipeline activity, tasks, and follow-up. A product is easier to judge when those steps are written down first.

Check fit before rollout

Ask what data must be migrated, which integrations are standard, and who can change settings after launch. Smaller teams may prefer a simpler setup. Larger teams should check roles, approvals, audit history, and whether reporting stays consistent across locations or departments.

Ask practical vendor questions

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Pricing

CRM Software pricing considerations

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Comparison starters

Popular software to compare

Start with highly ranked software in this category, then open each profile to compare ratings, pricing, and vendor details.

FAQs

CRM Software FAQs

CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

This category includes 996 CRM Software products. Use ratings, descriptions, and vendor details to compare options.

Common CRM Software features to compare include Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Generation. Confirm product-specific availability with each vendor.

Start with your use case, shortlist products with relevant features, compare rating volume and vendor details, then confirm pricing, support, and implementation needs with each vendor.

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Typical buyers are sales, support, and customer-facing teams, especially when customer history is split across inboxes, notes, and spreadsheets. The category is most useful when the team needs clearer ownership, cleaner records, and fewer manual updates.

Start with calendar or reminder system, document storage, and email marketing, then test reporting, permissions, integrations, and setup effort. Ask vendors to walk through your actual workflow so gaps show up before a contract is signed.

Yes. Open a software profile from this category and use the Write a review button to submit a review.
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Submitted software reviews and available aggregate rating signals help buyers evaluate product fit.

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