MatrixCare Private Duty Overview
What is MatrixCare Private Duty?
MatrixCare Private Duty, offered by ResMed, is a comprehensive agency management system providing robust non-medical home care functionality designed to scale with an agency's growth. The software helps agencies grow their census and revenue while increasing satisfaction among clients, families, and caregivers. Key features include mobile and telephony-based Electronic Visit Verification (EVV) solutions for field staff, with pre-built integrations to major state EVV vendors like Sandata and HHAeXchange. It also offers tools for managing client inquiries and leads, alongside robust scheduling, billing, and payroll modules.
Who it's for:
This system is ideal for non-medical private duty agencies planning for growth, especially those operating in regions with specific EVV mandates requiring integration with state-selected systems. It suits agencies looking for a scalable platform from an established healthcare technology vendor.
Our verdict:
MatrixCare Private Duty is a strong, scalable solution from a reputable vendor, with particular strengths in EVV compliance and integrations. Its focus on supporting growth and improving satisfaction across the care triangle makes it a reliable and forward-looking choice for expanding private duty agencies.
MatrixCare Private Duty Details
MatrixCare Private Duty Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
MatrixCare Private Duty Support options
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
MatrixCare Private Duty Training options
MatrixCare Private Duty Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
MatrixCare Private Duty Features
Most valued MatrixCare Private Duty features by users
Billing & Invoicing
Care Plan Management
Caregiver Scheduling
Client Management
Insurance Management
Mobile Access
Payroll Management
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