Remote Support and Meetings Overview
What is Remote Support and Meetings?
Remote Support and Meetings by ShowMyPC is a versatile platform that combines remote support, online meeting, and demonstration tools into a single service. It offers features like website integration for embedding support sessions, screen sharing, audio conferencing, and desktop recording. A key advantage is its browser-based HTML5 viewer, which allows participants to join sessions without downloading any software. It also provides blazing fast support for Windows Remote Desktop Protocol (RDP) and capabilities for accessing and managing unattended PCs, catering to both on-demand and proactive support models.
Who it's for:
This solution is ideal for customer support teams, sales professionals conducting product demos, online trainers, and IT departments that need a blend of meeting collaboration and remote control functionality. The no-download viewer makes it exceptionally user-friendly for client interactions.
Our verdict:
ShowMyPC's Remote Support and Meetings effectively merges communication and control tools, offering a convenient all-in-one package for collaborative support and presentations. Its browser-based access removes a major barrier for end-users, making it a strong choice for customer-facing teams that value ease of use and versatility.
Remote Support and Meetings Details
Remote Support and Meetings Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
On-Premise Linux
On-Premise Windows
Remote Support and Meetings Support options
Chat
Email Help Desk
Phone Support
Remote Support and Meetings Training options
Documentation
In-Person
Live Online
Videos
Webinars
Remote Support and Meetings Related Categories
Remote Support and Meetings Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Remote Support and Meetings Pricing
Tiered pricing system
Remote Support and Meetings Features
Most valued Remote Support and Meetings features by users
Diagnostic Tools
File Sharing
Real-Time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Access Controls/Permissions
Collaboration Tools
Diagnostics Tools
File Transfer
Mobile Access
Multiple Monitor Access
Remote Access/Control
Remote Printing
Reporting/Analytics
Screen Recording
Troubleshooting
Annotations
Desktop / Browser Sharing
Top Remote Support and Meetings Alternatives & Competitors
dualmon is a remote access and support platform that emphasizes simplicity and aggressive pricing. It offers two main service models: unlimited on-demand remote assistance for a flat annual fee and affordable unattended ... Read More
Splashtop SOS positions itself as a high-value remote support software tailored for IT teams, help desks, and support professionals. It provides secure, high-performance connections to users' computers and mobile devices... Read More
Kaseya VSA is a comprehensive data center and IT management software widely adopted by Managed Service Providers (MSPs) and corporate IT departments. It provides a unified platform to automate a vast array of IT operatio... Read More
Atera is an all-in-one Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform built exclusively for Managed Service Providers (MSPs). It consolidates critical tools like network monito... Read More
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Read More
ConnectWise Control is a robust remote desktop and meeting solution developed by ConnectWise, designed to facilitate seamless remote collaboration and support. It enables users to conduct interactive online meetings, del... Read More
N-able Take Control is a powerful remote support and access solution designed for IT professionals and help desk technicians. It enables secure, reliable, and fast remote connections to endpoints such as desktops, server... Read More
ISL Light is a secure, fast, and customizable remote support software. It enables users to remotely control another computer or mobile device, facilitating technical assistance, online presentations, or collaborative wor... Read More
SecureLink is a specialized critical access management platform designed to secure and control third-party vendor access to an organization's most sensitive systems and networks. It provides a secure, auditable, and comp... Read More
Rescue by GoTo (formerly LogMeIn Rescue) is a leading remote support software that enables IT help desks and support teams to view and control a customer's computer, smartphone, or tablet in real-time over the internet. ... Read More