Zoho BugTracker Overview

Zoho BugTracker

By Zoho

4.8★★★★★(352 Ratings)Write review

What is Zoho BugTracker?

Zoho BugTracker is a collaborative bug tracking software from the trusted Zoho ecosystem, used by millions worldwide. It is designed to meticulously track the entire lifecycle of bugs from initial report to final resolution, ensuring software products are built and shipped on schedule. The platform enables teams to set up automatic notifications, define custom business rules, and create tailored workflows to accelerate bug triage and closure. It also supports Service Level Agreements (SLAs) to manage client expectations and commit to resolution timelines, integrating project management with quality assurance.

Who it's for:

Zoho BugTracker is suitable for development teams, QA engineers, and project managers across companies of all sizes, especially those already invested in the Zoho suite, who need a reliable, feature-rich bug tracker that promotes accountability and timely product delivery.

Our verdict:

Our verdict is that Zoho BugTracker is a polished and professional tool that benefits from Zoho's extensive experience in business software. Its comprehensive lifecycle tracking, workflow automation, and SLA management make it a dependable choice for teams serious about structured quality assurance and client communication.

Zoho BugTracker Details

Zoho BugTracker Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile iPad

On-Premise Linux

On-Premise Windows

Zoho BugTracker Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Zoho BugTracker Training options

Documentation

Live Online

Webinars

In-Person

Videos

Zoho BugTracker Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Zoho BugTracker Pricing

Tiered pricing system

Zoho BugTracker Features

Most valued Zoho BugTracker features by users

Alerts / Escalation

Assignment Management

Dashboard

Issue Auditing

Issue Scheduling

Knowledge Base Management

Project Management

Recurring Issues

Task Management

Audit Trail

Backlog Management

Collaboration Tools

Ticket Management

Workflow Management

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