Top Utility Billing Software

Utility Billing software is a specialized administrative tool used by service providers to manage customer profiles and automate the billing cycles for essential services such as water, sewage, natural gas, electricity, and waste collection. Use our rankings below to compare Utility Billing Software options and features, and find the best one for you and your business.

Utility Billing Software Features

ACH Transaction Processing

Process incoming credits and outgoing direct debits via the automated clearing house electronic system.

Billing & Invoicing Management

Generate and oversee financial documents, including billing statements and invoices.

Debt Collection Oversight

Monitor and oversee the recovery of delinquent customer accounts and past-due payments.

Client Relationship Management

Record and evaluate customer data and history to improve relationship management.

Electricity Billing

Handles utility billing specific to electricity consumption.

Natural Gas Billing

Manages utility billing for natural gas services.

Trash Utility Billing

Processes utility billing for trash and garbage collection.

Water Utility Billing

Administers utility billing for water services.

Utility Meter Data Management

Facilitates the storage, cleansing, and analysis of customer usage data from metering systems.

Usage-Based Billing

Provides integrated billing calculated based on customer consumption levels of a product or service.

Fixed-Charge Billing

Manages billing for products or services that have a consistent monthly fee.

Web-Based Payments

A dedicated digital portal allowing customers to securely settle their invoices online.

Late Payment Processing

Applies fees or terminates service for overdue or absent customer payments.

Usage-Based Rate Optimization

Monitors and optimizes rates in correlation with usage levels.

Work Order Tracking

Initiate work orders and monitor their progression until the tasks are finalized.

1

CIS Utility Billing

By Continental Utility Solutions

4.7★★★★★(357 Ratings)

CIS Utility Billing by Continental Utility Solutions is a comprehensive technology platform designed specifically for utility providers. It integrates Customer Information Systems (CIS), advanced utility billing, and full accounting capabilities into a unified solution. This robust platform is engineered to handle the complex op... Read More

2

Invoiced

By Invoiced

4.8★★★★★(304 Ratings)

Invoiced is an award-winning accounts receivable (A/R) automation platform built for mid-market to enterprise-level businesses. It is designed to help companies get paid faster, eliminate time wasted on manual collections, and provide a superior payment experience for their customers. The platform automates the entire invoice-to... Read More

3

Utility Billing

By Utilitybilling.com

4.9★★★★★(166 Ratings)

Utility Billing software from Utilitybilling.com is presented as a full-featured, affordable, and easy-to-use solution serving the specific markets of small cities and rural water systems. It aims to provide these often resource-limited organizations with a comprehensive set of billing and customer management tools without the h... Read More

4

El Dorado Utility Billing

By Creative Technologies

4.3★★★★(168 Ratings)

El Dorado Utility Billing, by Creative Technologies, is promoted as a modern billing solution that comes with world-class support and a unique bundled offering. The package includes a dedicated meter reading mobile application for field staff, the core billing engine, and a customer-facing web portal for account management and p... Read More

5

Muni-Link

By Link Computer Corporation

4.8★★★★★(138 Ratings)

Muni-Link, from Link Computer Corporation, is a cloud-based billing software distinguished by its unique pricing model: customers do not purchase the software outright. Instead, it is offered on a subscription basis that includes all software updates, maintenance, and ongoing support with no additional fees. This model transform... Read More

6

MuniBilling

By Crestline Software

4.8★★★★★(122 Ratings)

MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that simplify complex billing tasks and offers flexible integrations with other municipal or business systems. Being cloud-based, it provides the benefits o... Read More

7

Rural Billing

By Redline Data Systems

5★★★★★(106 Ratings)

Rural Billing, from Redline Data Systems, is a full-featured, user-friendly, and affordable utility billing software solution explicitly crafted for the small-to-medium sized utility, often found in rural communities. It balances a comprehensive set of billing and customer management features with an emphasis on ease of use and ... Read More

8

Diversified Billing

By Diversified Billing

4.5★★★★★(92 Ratings)

Diversified Billing provides specialized software for billing, payment processing, and customer service aimed at utilities with a customer base ranging from 2,500 to 25,000 accounts. It supports a variety of services including water, sewer, trash, gas, and electric. The software is scaled and priced for this mid-size utility seg... Read More

9

QuikWater

By TAK Technology

4.6★★★★★(71 Ratings)

QuikWater, by TAK Technology, is a utility billing management system built for the scale and needs of small to medium-sized rural and municipal utilities. Its feature set includes support for submetering, the ability to email bills directly to customers, and integration of online payment options. The system is designed to be man... Read More

10

SOFTWater

By Intedata Systems

4.5★★★★★(67 Ratings)

SOFTWater, from Intedata Systems, is a dedicated Utility Billing Software that manages key functional areas for water utilities and similar services. Its modules handle essential File Maintenance for customer and rate data, Delinquent Account Management for collections, Reading and Meter Management for tracking consumption data ... Read More