Text Request Overview
What is Text Request?
Text Request is a business texting platform engineered to ignite and scale customer engagement through the SMS channel. It provides 'plug-and-play' messaging solutions that allow businesses to start texting customers quickly, whether by enabling their existing landline or getting a new business number. The platform scales from an individual user handling a few conversations to enterprise-level deployment sending millions of messages, with features for team collaboration, automation, and an API for custom integrations. It is designed to help businesses cut through the clutter of email and voicemail by connecting via the direct and immediate channel of text messaging.
Who it's for:
Text Request is for businesses of all sizes across various sectors—sales teams, support centers, appointment-based services, and marketing departments—that want to adopt text messaging as a key channel for customer communication, notifications, and promotions.
Our verdict:
Our verdict is that Text Request is a versatile and scalable texting platform that makes business-grade SMS accessible. Its clear focus on solving communication problems with straightforward texting solutions makes it a strong choice for businesses looking to leverage this high-engagement channel effectively.
Text Request Details
Text Request Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Text Request Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Text Request Training options
Documentation
Live Online
Videos
Webinars
In-Person
Text Request Related Categories
Text Request Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Text Request Pricing
Tiered pricing system
Text Request Features
Most valued Text Request features by users
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls/Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Activity Dashboard
Batch Communications
CRM
Chat/Messaging
Content Management
Customer Database
Customer History
Interaction Tracking
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