TEM solution Overview

TEM solution

By Telesoft

4.35★★★★(420 Ratings)Write review

What is TEM solution?

The TEM Solution by Telesoft is a cloud-based platform encompassing the full spectrum of telecom expense management. It provides a centralized, web-accessible dashboard for businesses to oversee their entire communications spend. Core functionalities include invoice management—processing, auditing, and paying bills from multiple carriers—and detailed call accounting for tracking usage and allocating costs. The solution also extends to inventory management, helping organizations keep an accurate record of assigned devices, lines, and services. By consolidating these functions in the cloud, it eliminates the need for on-premise software, simplifies updates, and offers remote accessibility for finance, IT, and procurement teams.

Who it's for:

This cloud TEM solution is aimed at finance managers, IT directors, and procurement specialists in businesses looking to outsource the complexity of telecom expense management. It is particularly appealing to companies with distributed operations or limited IT staff, as the cloud model reduces internal infrastructure burden while providing comprehensive oversight.

Our verdict:

Our verdict is that Telesoft's TEM Solution offers a modern, SaaS-based approach to a traditionally complex task. Combining invoice processing, call accounting, and inventory in one cloud platform provides convenience and scalability. For organizations seeking to reduce overhead and gain control over sprawling telecom expenses without heavy internal investment, this represents a sensible and forward-looking option.

TEM solution Details

TEM solution Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

TEM solution Support options

TEM solution Training options

Documentation

In-Person

Live Online

Videos

Webinars

TEM solution Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

TEM solution Features

Most valued TEM solution features by users

By-Extension Reporting

Call Duration

Call Monitoring

Call Volume

Caller ID

Inbound Reporting

Outbound Reporting

Unattended Call Management

Who Answered Log

Billing & Invoicing

Carrier Access Billing

Contract/License Management

Customizable Billing

Flexible Rate Tables

Internet

Order Management

Post-Paid Systems

Pre-Paid Systems

Provisioning

Rating Engine

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