Skybill Utility Billing Overview

Skybill Utility Billing

By SkyBill SIA

4.7★★★★★(12 Ratings)Write review

What is Skybill Utility Billing?

Skybill Utility Billing is an enterprise-level, comprehensive billing and customer management solution built specifically for utility companies and service providers. Based on Microsoft technology, it combines the robust ERP capabilities of Microsoft Dynamics 365 Business Central (formerly NAV) with a specialized utility billing add-on. The system handles complex rate structures, meter reading management, billing cycles, and regulatory compliance for utilities like electricity, gas, water, sewerage, and heating. The package is rounded out with a client self-service web portal for customers to view bills and make payments, and is offered both as a SaaS cloud solution and an on-premises deployment.

Who it's for:

This software is for utility companies of any size—from municipal water districts to large regional energy providers—as well as other subscription-based service providers. It is designed for organizations that need a powerful, integrated back-office (ERP) and front-office (billing/CRM) system tailored to the unique requirements of the utility sector.

Our verdict:

Our final assessment is that Skybill Utility Billing is a serious, full-featured solution for the utility industry. Its foundation on Microsoft Dynamics ensures a strong, scalable ERP core, while the specialized add-on addresses industry-specific complexities. The SaaS option makes it accessible for smaller providers. For any utility company looking to modernize its billing and operational systems with an integrated, enterprise-grade platform, this is a contender worth serious consideration.

Skybill Utility Billing Details

Skybill Utility Billing Platforms supported

Cloud, SaaS, Web-Based

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Desktop Chromebook

Desktop Linux

Desktop Mac

Skybill Utility Billing Support options

Chat

Email Help Desk

FAQ Forum

Phone Support

Skybill Utility Billing Training options

Documentation

In-Person

Live Online

Videos

Webinars

Skybill Utility Billing Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Skybill Utility Billing Pricing

Tiered pricing system

Skybill Utility Billing Features

Most valued Skybill Utility Billing features by users

ACH Payment Processing

Billing & Invoicing

Collections Management

Customer Management

For Electricity

For Natural Gas

For Trash

For Water

Meter Data Management

Metered Billing

Non-Metered Billing

Online Payments

Penalty / Cut-Off Processing

Rate Management

Work Order Management

Demand Forecasting

For Cable

Plant Management

Service Call Management

Workforce Management

Top Skybill Utility Billing Alternatives & Competitors

1

MuniBilling

By Crestline Software

4.8★★★★★(122 Ratings)

MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that simplify complex billing tasks and offers... Read More

2

El Dorado Utility Billing

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4.3★★★★(168 Ratings)

El Dorado Utility Billing, by Creative Technologies, is promoted as a modern billing solution that comes with world-class support and a unique bundled offering. The package includes a dedicated meter reading mobile appli... Read More

3

Muni-Link

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Muni-Link, from Link Computer Corporation, is a cloud-based billing software distinguished by its unique pricing model: customers do not purchase the software outright. Instead, it is offered on a subscription basis that... Read More

4

Diversified Billing

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4.5★★★★★(92 Ratings)

Diversified Billing provides specialized software for billing, payment processing, and customer service aimed at utilities with a customer base ranging from 2,500 to 25,000 accounts. It supports a variety of services inc... Read More

5

Utility Billing

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Utility Billing software from Utilitybilling.com is presented as a full-featured, affordable, and easy-to-use solution serving the specific markets of small cities and rural water systems. It aims to provide these often ... Read More

6

Starnik

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Starnik offers a full suite of cloud-based solutions specifically for the utility industry. Its comprehensive platform includes a Customer Information System (CIS), customer self-service portal, mobile field service appl... Read More

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CIS Utility Billing

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CIS Utility Billing by Continental Utility Solutions is a comprehensive technology platform designed specifically for utility providers. It integrates Customer Information Systems (CIS), advanced utility billing, and ful... Read More

8

Rural Billing

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5★★★★★(106 Ratings)

Rural Billing, from Redline Data Systems, is a full-featured, user-friendly, and affordable utility billing software solution explicitly crafted for the small-to-medium sized utility, often found in rural communities. It... Read More

9

SOFTWater

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4.5★★★★★(67 Ratings)

SOFTWater, from Intedata Systems, is a dedicated Utility Billing Software that manages key functional areas for water utilities and similar services. Its modules handle essential File Maintenance for customer and rate da... Read More

10

Tridens Monetization

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Tridens Monetization is a platform that enables service providers, particularly in telecom, IoT, and digital services, to rapidly launch and manage innovative digital subscription and usage-based services. It is designed... Read More