Skybill Utility Billing Overview

Skybill Utility Billing is an enterprise-level, comprehensive billing and customer management solution built specifically for utility companies and service providers. Based on Microsoft technology, it combines the robust ERP capabilities of Microsoft Dynamics 365 Business Central (formerly NAV) with a specialized utility billing add-on. The system handles complex rate structures, meter reading management, billing cycles, and regulatory compliance for utilities like electricity, gas, water, sewerage, and heating. The package is rounded out with a client self-service web portal for customers to view bills and make payments, and is offered both as a SaaS cloud solution and an on-premises deployment.
This software is for utility companies of any size—from municipal water districts to large regional energy providers—as well as other subscription-based service providers. It is designed for organizations that need a powerful, integrated back-office (ERP) and front-office (billing/CRM) system tailored to the unique requirements of the utility sector.
Our final assessment is that Skybill Utility Billing is a serious, full-featured solution for the utility industry. Its foundation on Microsoft Dynamics ensures a strong, scalable ERP core, while the specialized add-on addresses industry-specific complexities. The SaaS option makes it accessible for smaller providers. For any utility company looking to modernize its billing and operational systems with an integrated, enterprise-grade platform, this is a contender worth serious consideration.
Skybill Utility Billing Details
Skybill Utility Billing Platforms supported
Cloud, SaaS, Web-Based
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Skybill Utility Billing Support options
Chat
Email Help Desk
FAQ Forum
Phone Support
Skybill Utility Billing Training options
Documentation
In-Person
Live Online
Videos
Webinars
Skybill Utility Billing Related Categories
Skybill Utility Billing Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Skybill Utility Billing Pricing
Tiered pricing system
Skybill Utility Billing Features
Most valued Skybill Utility Billing features by users
ACH Payment Processing
Billing & Invoicing
Collections Management
Customer Management
For Electricity
For Natural Gas
For Trash
For Water
Meter Data Management
Metered Billing
Non-Metered Billing
Online Payments
Penalty / Cut-Off Processing
Rate Management
Work Order Management
Demand Forecasting
For Cable
Plant Management
Service Call Management
Workforce Management
Top Skybill Utility Billing Alternatives & Competitors

MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that simplify complex billing tasks and offers... Read More

El Dorado Utility Billing, by Creative Technologies, is promoted as a modern billing solution that comes with world-class support and a unique bundled offering. The package includes a dedicated meter reading mobile appli... Read More

Muni-Link, from Link Computer Corporation, is a cloud-based billing software distinguished by its unique pricing model: customers do not purchase the software outright. Instead, it is offered on a subscription basis that... Read More

Diversified Billing provides specialized software for billing, payment processing, and customer service aimed at utilities with a customer base ranging from 2,500 to 25,000 accounts. It supports a variety of services inc... Read More

Utility Billing software from Utilitybilling.com is presented as a full-featured, affordable, and easy-to-use solution serving the specific markets of small cities and rural water systems. It aims to provide these often ... Read More

Starnik offers a full suite of cloud-based solutions specifically for the utility industry. Its comprehensive platform includes a Customer Information System (CIS), customer self-service portal, mobile field service appl... Read More

CIS Utility Billing by Continental Utility Solutions is a comprehensive technology platform designed specifically for utility providers. It integrates Customer Information Systems (CIS), advanced utility billing, and ful... Read More

Rural Billing, from Redline Data Systems, is a full-featured, user-friendly, and affordable utility billing software solution explicitly crafted for the small-to-medium sized utility, often found in rural communities. It... Read More

SOFTWater, from Intedata Systems, is a dedicated Utility Billing Software that manages key functional areas for water utilities and similar services. Its modules handle essential File Maintenance for customer and rate da... Read More

Tridens Monetization is a platform that enables service providers, particularly in telecom, IoT, and digital services, to rapidly launch and manage innovative digital subscription and usage-based services. It is designed... Read More