Ameyo by Ameyo
Ameyo is a comprehensive Omnichannel Customer Engagement Suite that enables enterprises to deliver consistent customer experiences across voice, email, chat, social media, and more...
IVR Software
VoiceGuide IVR reviews and summary
VoiceGuide IVR by Katalina Technologies is a fully-featured Inbound/Outbound IVR and ACD (Automatic Call Distributor) system. It is designed for easy deployment and management, featuring ready-to-use IVR function modules that allow users to create and administer callflows without programming. The platform includes a graphical callflow designer and advanced outbound campaign management GUIs. Highly configurable, it integrates well with existing systems and is cost-effective for smaller installations while offering scalability for future growth. A free evaluation download is available for testing. This solution is well-suited for small to medium businesses, contact centers, and organizations seeking an easy-to-use, scalable IVR/ACD system that does not...
Best for
This solution is well-suited for small to medium businesses, contact centers, and organizations seeking an easy-to-use, scalable IVR/ACD system that does not require extensive programming knowledge.
Starting price
$99.00 One-Time
Category
IVR Software
Vendor
Katalina Technologies
Key takeaways
Our verdict
VoiceGuide IVR is a user-friendly and scalable telephony platform that balances advanced features with ease of use, making it an attractive option for businesses looking to implement or upgrade their IVR capabilities efficiently.
Quick facts
VoiceGuide IVR at a glance
Overall rating
5/5
Reviews
2
Starting price
$99.00 One-Time
Vendor
Katalina Technologies
Founded
1996
Location
Australia
Category
IVR Software
Ratings
VoiceGuide IVR ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
VoiceGuide IVR pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses VoiceGuide IVR?
This solution is well-suited for small to medium businesses, contact centers, and organizations seeking an easy-to-use, scalable IVR/ACD system that does not require extensive programming knowledge.
Feature research
VoiceGuide IVR features
These are common features buyers compare in IVR Software. Product-specific availability should be confirmed with the vendor.
Intelligent Call Routing
Intelligently route and connect incoming calls to the appropriate department or agent.
Contact Center Administration
Comprehensive oversight of all telephony operations including recording and transferring.
Call History Logging
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Automated Callback Management
Coordinates and automates the scheduling of return calls for customer service.
Marketing Campaign Management
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
CTI Integration
The seamless coordination between computer systems and telephone communication.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Multiple Scripts
Ability to handle and execute multiple scripts for diverse operational needs.
Phone Key Input
Facilitate data entry and interaction using phone keypads for automated systems.
Pricing
VoiceGuide IVR pricing
Starting price
$99.00 One-Time
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
VoiceGuide IVR alternatives
Compare VoiceGuide IVR with other IVR Software tools that buyers often evaluate.
Plum Voice by The Plum Group
Plum Voice, from The Plum Group, is a leading independent provider of interactive voice response (IVR) solutions. It equips companies with the tools needed to create, deploy, and m...
IVR Studio by Voicent Communications
IVR Studio by Voicent Communications is a cloud-based IVR solution for building and managing phone system navigation, call routing, queues, and flows. It enables businesses to crea...
Voice Broadcasting by Dynamic Interactive
Dynamic Interactive's Voice Broadcasting service is a cloud-based Software-as-a-Service (SaaS) offering for outbound IVR campaigns. It provides a powerful array of features for aut...
IVR VoiceXML Platform by Interactive Powers
The IVR VoiceXML Platform from Interactive Powers is a smart IVR solution that enables operators and solution providers to rapidly develop and deploy innovative voice applications...
ReadSpeaker by ReadSpeaker
ReadSpeaker provides a software API that converts written text into natural-sounding, high-quality audio files. This technology enables websites and applications to offer speech ou...
IVM Interactive Voice Response by NCH Software
IVM Interactive Voice Response (IVR) from NCH Software is a telephone IVR program compatible with Windows and Linux. It enables businesses to create effective info-lines, autodial...
Salesquared by Krishnas Digital Technologies and Soft Labs
Salesquared, by Krishnas Digital Technologies and Soft Labs, is a comprehensive CRM platform that integrates sales, marketing, and business communication tools. It combines cloud t...
Software reviews
VoiceGuide IVR software reviews
No software reviews yet
No software reviews have been submitted for VoiceGuide IVR yet.
Write the first review
FAQ
VoiceGuide IVR FAQs
VoiceGuide IVR by Katalina Technologies is a fully-featured Inbound/Outbound IVR and ACD (Automatic Call Distributor) system. It is designed for easy deployment and management, featuring ready-to-use IVR function modules that allow users to create and administer callflows without programming. The platform includes a graphical callflow designer and advanced outbound campaign management GUIs. Highly configurable, it integrates well with existing systems and is cost-effective for smaller installations while offering scalability for future growth. A free evaluation download is available for testing.
This solution is well-suited for small to medium businesses, contact centers, and organizations seeking an easy-to-use, scalable IVR/ACD system that does not require extensive programming knowledge.
VoiceGuide IVR pricing is listed from $99.00 One-Time. Pricing can change. Confirm current plans and terms with the vendor.
VoiceGuide IVR is listed in IVR Software.
VoiceGuide IVR is listed with Katalina Technologies as the vendor.
Buyers often compare VoiceGuide IVR with other IVR Software tools such as Ameyo, Plum Voice, IVR Studio, Voice Broadcasting. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for VoiceGuide IVR.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.