Ameyo by Ameyo
Ameyo is a comprehensive Omnichannel Customer Engagement Suite that enables enterprises to deliver consistent customer experiences across voice, email, chat, social media, and more...
IVR Software
IVM Interactive Voice Response reviews and summary
IVM Interactive Voice Response (IVR) from NCH Software is a telephone IVR program compatible with Windows and Linux. It enables businesses to create effective info-lines, autodial systems, or automated phone response solutions. Callers interact with the system by navigating menus and prompts using their telephone keypad. Menu commands can perform various functions, including recording and replaying messages, transferring calls, and executing other automated tasks. This software provides a foundational tool for automating telephony interactions, improving call handling efficiency, and offering 24/7 information access to callers. IVM is targeted at small to medium businesses, customer service departments, and any organization needing an affordable, aut...
Best for
IVM is targeted at small to medium businesses, customer service departments, and any organization needing an affordable, automated phone system for information dissemination or basic call routing.
Starting price
$69.95 One-Time
Category
IVR Software
Vendor
NCH Software
Key takeaways
Our verdict
IVM is a practical and accessible IVR solution for Windows and Linux users, offering core automation features that can help businesses improve their telephony infrastructure and caller experience at a reasonable cost.
Quick facts
IVM Interactive Voice Response at a glance
Overall rating
4.5/5
Reviews
2
Starting price
$69.95 One-Time
Vendor
NCH Software
Founded
1993
Location
United States
Category
IVR Software
Ratings
IVM Interactive Voice Response ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
IVM Interactive Voice Response pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses IVM Interactive Voice Response?
IVM is targeted at small to medium businesses, customer service departments, and any organization needing an affordable, automated phone system for information dissemination or basic call routing.
Feature research
IVM Interactive Voice Response features
These are common features buyers compare in IVR Software. Product-specific availability should be confirmed with the vendor.
Intelligent Call Routing
Intelligently route and connect incoming calls to the appropriate department or agent.
Contact Center Administration
Comprehensive oversight of all telephony operations including recording and transferring.
Call History Logging
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Automated Callback Management
Coordinates and automates the scheduling of return calls for customer service.
Marketing Campaign Management
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
CTI Integration
The seamless coordination between computer systems and telephone communication.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Multiple Scripts
Ability to handle and execute multiple scripts for diverse operational needs.
Phone Key Input
Facilitate data entry and interaction using phone keypads for automated systems.
Pricing
IVM Interactive Voice Response pricing
Starting price
$69.95 One-Time
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
IVM Interactive Voice Response alternatives
Compare IVM Interactive Voice Response with other IVR Software tools that buyers often evaluate.
Plum Voice by The Plum Group
Plum Voice, from The Plum Group, is a leading independent provider of interactive voice response (IVR) solutions. It equips companies with the tools needed to create, deploy, and m...
IVR Studio by Voicent Communications
IVR Studio by Voicent Communications is a cloud-based IVR solution for building and managing phone system navigation, call routing, queues, and flows. It enables businesses to crea...
Voice Broadcasting by Dynamic Interactive
Dynamic Interactive's Voice Broadcasting service is a cloud-based Software-as-a-Service (SaaS) offering for outbound IVR campaigns. It provides a powerful array of features for aut...
IVR VoiceXML Platform by Interactive Powers
The IVR VoiceXML Platform from Interactive Powers is a smart IVR solution that enables operators and solution providers to rapidly develop and deploy innovative voice applications...
ReadSpeaker by ReadSpeaker
ReadSpeaker provides a software API that converts written text into natural-sounding, high-quality audio files. This technology enables websites and applications to offer speech ou...
VoiceGuide IVR by Katalina Technologies
VoiceGuide IVR by Katalina Technologies is a fully-featured Inbound/Outbound IVR and ACD (Automatic Call Distributor) system. It is designed for easy deployment and management, fea...
Salesquared by Krishnas Digital Technologies and Soft Labs
Salesquared, by Krishnas Digital Technologies and Soft Labs, is a comprehensive CRM platform that integrates sales, marketing, and business communication tools. It combines cloud t...
Software reviews
IVM Interactive Voice Response software reviews
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FAQ
IVM Interactive Voice Response FAQs
IVM Interactive Voice Response (IVR) from NCH Software is a telephone IVR program compatible with Windows and Linux. It enables businesses to create effective info-lines, autodial systems, or automated phone response solutions. Callers interact with the system by navigating menus and prompts using their telephone keypad. Menu commands can perform various functions, including recording and replaying messages, transferring calls, and executing other automated tasks. This software provides a foundational tool for automating telephony interactions, improving call handling efficiency, and offering 24/7 information access to callers.
IVM is targeted at small to medium businesses, customer service departments, and any organization needing an affordable, automated phone system for information dissemination or basic call routing.
IVM Interactive Voice Response pricing is listed from $69.95 One-Time. Pricing can change. Confirm current plans and terms with the vendor.
IVM Interactive Voice Response is listed in IVR Software.
IVM Interactive Voice Response is listed with NCH Software as the vendor.
Buyers often compare IVM Interactive Voice Response with other IVR Software tools such as Ameyo, Plum Voice, IVR Studio, Voice Broadcasting. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for IVM Interactive Voice Response.
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