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Physical Security Software
Silvertrac Software reviews and summary
Silvertrac Software is a mobile and web-based Security Guard Management and Incident Reporting System. It is designed to digitize and streamline guard tour operations, replacing paper checklists and manual reports. Security personnel use a mobile app to complete assigned tours by scanning QR/NFC checkpoints, report incidents in real-time with photos, audio, and notes, and respond to dispatched tasks. Supervisors and clients get a live monitor of all activity and can generate powerful automated reports for data analysis, trend spotting, and operational improvement. It enhances accountability and provides a clear audit trail. This system is for security guard companies, in-house corporate security teams, and property managers who need to monitor guard...
Best for
This system is for security guard companies, in-house corporate security teams, and property managers who need to monitor guard performance, ensure tour compliance, and manage incident reporting digitally with real-time visibility.
Starting price
$100.00 Per-Month
Category
Physical Security Software
Vendor
Trackforce
Key takeaways
Our verdict
Our verdict is that Silvertrac is a practical and effective tool that brings modern efficiency and transparency to security guard operations, replacing outdated paper-based methods with real-time digital reporting and monitoring.
Quick facts
Silvertrac Software at a glance
Overall rating
4/5
Reviews
1
Starting price
$100.00 Per-Month
Vendor
Trackforce
Founded
1996
Location
United States
Category
Physical Security Software
Ratings
Silvertrac Software ratings
Ratings in this section are based on submitted software reviews.
Decision notes
Silvertrac Software pros and cons
Potential strengths
- Built around security guard operations, including tour shifts, incidents, task response, checkpoint scans, and mobile reporting.
- Field teams can add pictures, audio, and notes, which may improve the detail available in incident records and reports.
- Live issue monitoring gives supervisors and clients a clearer view of activity than paper checklists can provide.
- The profile lists web, Mac, Windows, Android, iPhone, and iPad access, plus several support and training channels.
Points to verify
- Test a full guard tour with checkpoint scans, missed checkpoints, incident notes, photos, audio, and supervisor review.
- Confirm how live monitoring and task dispatch work for your sites, shifts, and escalation process.
- Review report templates with clients or property managers before assuming the outputs will satisfy their expectations.
- Check device policies, offline behavior, and user permissions for guards, supervisors, and client viewers.
Buyer fit
Who uses Silvertrac Software?
This system is for security guard companies, in-house corporate security teams, and property managers who need to monitor guard performance, ensure tour compliance, and manage incident reporting digitally with real-time visibility.
Feature research
Silvertrac Software features
These are common features buyers compare in Physical Security Software. Product-specific availability should be confirmed with the vendor.
User Access Management
Control user entry and feature availability through role-based permissions and secure credentials.
Event Alarm Management
Configures and delivers notifications for out-of-order events.
Compliance Audit Oversight
Organize and perform audits to ensure compliance with legal and internal standards.
Badge Identification Management
Design and produce wearable identification badges containing specific attendee details.
Event Logistics Management
Coordinate the timing and logistical details for corporate events, meetings, and social functions.
Investigation Oversight
Coordinate personnel and logistical resources required to conduct thorough investigations.
Workplace Safety Event Handling
Records, reports, and implements measures related to physical workplace safety incidents.
Device Security Management
Empowers businesses to secure devices using diverse protection methods.
Guest Management Systems
Optimize and automate the guest registration and check-in workflow for businesses.
Pricing
Silvertrac Software pricing
Starting price
$100.00 Per-Month
Visit Website
Pricing model: Other
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Silvertrac Software alternatives
Compare Silvertrac Software with other Physical Security Software tools that buyers often evaluate.
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Trackforce Valiant by Trackforce
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The Report Management System by THERMS
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Software reviews
Silvertrac Software software reviews
Search, filter, and read submitted software reviews.
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Star rating
Review Time
Useful for patrol tracking, with a learning curve
Silvertrac Software does a good job of turning guard tours and incident reporting into something supervisors can actually follow in real time. The checkpoint scanning, mobile reporting, and automated reports are the main reasons it stands out. It is especially helpful when you need a clearer audit trail than paper checklists can give you. My main caution is that teams will need to spend a little time getting comfortable with the workflow and training the people who use it every day. Once that is in place, it is a practical system for security teams that need visibility, accountability, and cleaner reporting across multiple sites.
Date of experience: Feb 12, 2026
FAQ
Silvertrac Software FAQs
Silvertrac Software is used to manage security guard tours, incident reports, tasks, checkpoint scans, field notes, photos, audio, live activity monitoring, and automated reports.
Contract security companies, in-house security teams, and property managers should consider it if they need digital guard tour records and clearer incident reporting across sites.
Yes. The profile describes mobile reporting with pictures, audio, and notes. Platform flags also list Android, iPhone, and iPad support.
Yes. The product profile includes checkpoint scanning and a live issue monitor. Buyers should test QR or NFC checkpoint behavior at the kinds of sites they manage.
The profile describes automated reports that use field activity data to track details and analyze trends. Buyers should review sample reports with supervisors and clients.
Verify checkpoint setup, mobile reliability, incident evidence capture, task dispatch, report formats, client visibility, permissions, and support coverage. A live site pilot is the best test.
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