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Permit Software
OpenCounter reviews and summary
OpenCounter, by Open Counter Enterprises, is a citizen engagement platform designed to save valuable time for city staff by allowing permit and license applicants to self-service critical preliminary questions. It typically functions as a user-friendly online front-end that guides applicants through a series of questions to determine their specific requirements, necessary forms, and estimated fees before they even formally apply. This pre-qualification process filters and prepares applications, reducing confusion, incomplete submissions, and repetitive explanatory calls, allowing staff to focus on substantive review rather than basic guidance. This tool is best for municipal planning, building, and business license departments that want to improve th...
Best for
This tool is best for municipal planning, building, and business license departments that want to improve the applicant experience, reduce administrative overhead, and streamline the initial intake phase of the permitting and licensing process.
Starting price
Pricing not listed
Category
Permit Software
Vendor
Open Counter Enterprises
Key takeaways
Our verdict
OpenCounter is a smart, user-focused solution that effectively shifts basic information gathering to applicants, resulting in significant efficiency gains for government staff and a smoother, more transparent process for the public.
Quick facts
OpenCounter at a glance
Starting price
Pricing not listed
Vendor
Open Counter Enterprises
Location
United States
Category
Permit Software
Ratings
OpenCounter ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
OpenCounter pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses OpenCounter?
This tool is best for municipal planning, building, and business license departments that want to improve the applicant experience, reduce administrative overhead, and streamline the initial intake phase of the permitting and licensing process.
Feature research
OpenCounter features
These are common features buyers compare in Permit Software. Product-specific availability should be confirmed with the vendor.
Intelligent Ticket Routing
System-driven assignment of support tickets to relevant personnel based on custom criteria.
Building Permits Management
Manage and process applications for permits required to construct or modify buildings.
Business Licensing
Streamline the application and issuance of necessary business licenses for regulatory compliance.
Property Code Compliance
Ensures that all properties comply with relevant government and legal codes.
Client Access Portal
A dedicated interface allowing clients to log in and view relevant account data.
Expiration Notifications
Send automated alerts to notify users or staff about upcoming expirations for various items.
Compliance Inspection Tracking
Oversee worksite inspections to ensure adherence to safety and industry regulations.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Web-Based Applications
Functionality allowing users to complete and submit digital application forms via a web interface.
Web-Based Payments
A dedicated digital portal allowing customers to securely settle their invoices online.
Parking Permit Management
Facilitate the management and distribution of parking permits for controlled access and usage.
Contract Renewal Management
Track and proactively manage client contract renewals to maintain ongoing relationships with accounts, products, or companies.
Pricing
OpenCounter pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
OpenCounter alternatives
Compare OpenCounter with other Permit Software tools that buyers often evaluate.
Evolve Permitting by Infovision Software
Evolve Permitting, by Infovision Software, is a cloud-based solution designed to help businesses efficiently manage inspections, permissions, and regulatory compliance operations....
CityGrows by CityGrows
CityGrows is a low-cost workflow automation platform specifically designed to help local governments transform their manual, paper-based operations into efficient online processes....
iWorQ by iWorQ Systems
iWorQ provides a suite of complete, cloud-based applications for public works and community development departments. Its integrated modules cover work order management, asset track...
Cityworks by Azteca Systems
Cityworks is a leading asset management and work order management system purpose-built for local governments and public utility agencies. It provides a comprehensive platform to ma...
Permits by CityTech Solutions
Permits by CityTech Solutions is a full-featured, user-friendly, and cost-effective electronic permitting application designed specifically for building departments. Built by forme...
MuniLogic by Carroll Engineering
MuniLogic's Permit Module is a customizable solution for managing all permit and inspection activity within a community. It is adaptable to handle traditional building, plumbing, m...
AMANDA by CSDC
AMANDA is an enterprise-level platform for managing a wide array of government transactions and services. It serves as a unified system for office staff, mobile field inspectors, t...
Software reviews
OpenCounter software reviews
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FAQ
OpenCounter FAQs
OpenCounter, by Open Counter Enterprises, is a citizen engagement platform designed to save valuable time for city staff by allowing permit and license applicants to self-service critical preliminary questions. It typically functions as a user-friendly online front-end that guides applicants through a series of questions to determine their specific requirements, necessary forms, and estimated fees before they even formally apply. This pre-qualification process filters and prepares applications, reducing confusion, incomplete submissions, and repetitive explanatory calls, allowing staff to focus on substantive review rather than basic guidance.
This tool is best for municipal planning, building, and business license departments that want to improve the applicant experience, reduce administrative overhead, and streamline the initial intake phase of the permitting and licensing process.
Pricing can change. Confirm current plans and terms with the vendor.
OpenCounter is listed in Permit Software.
OpenCounter is listed with Open Counter Enterprises as the vendor.
Buyers often compare OpenCounter with other Permit Software tools such as Reliant Parking, Evolve Permitting, CityGrows, iWorQ. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for OpenCounter.
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