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Permit Software
Cityworks reviews and summary
Cityworks is a leading asset management and work order management system purpose-built for local governments and public utility agencies. It provides a comprehensive platform to manage the entire lifecycle of public infrastructure assets such as roads, water mains, sewer lines, parks, and facilities. The system centralizes the process of receiving, issuing, tracking, and completing service requests and work orders, whether they originate from citizen calls, internal inspections, or planned maintenance schedules. By tying work orders to specific assets, it builds a valuable history of maintenance, repairs, and costs, enabling data-driven decisions about capital replacement... This software is designed for public works departments, utilities (water, se...
Best for
This software is designed for public works departments, utilities (water, sewer, gas, electric), parks and recreation departments, and transportation agencies within local governments. It serves field crews, dispatchers, maintenance supervisors, asset managers, and public works directors who are responsible for maintaining community infrastructure.
Starting price
$1,995.00 One-Time
Category
Permit Software
Vendor
Azteca Systems
Key takeaways
Our verdict
Our verdict is that Cityworks is an industry-standard and highly effective solution for public sector asset and maintenance management. Its deep specialization in infrastructure assets and its robust work order engine make it an indispensable tool for any agency serious about proactive infrastructure management. For local governments aiming to move from reactive repairs to a strategic, data-informed asset management program, Cityworks is a proven and power...
Quick facts
Cityworks at a glance
Overall rating
4.2/5
Reviews
6
Starting price
$1,995.00 One-Time
Vendor
Azteca Systems
Founded
1986
Location
United States
Category
Permit Software
Ratings
Cityworks ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Cityworks pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Cityworks?
This software is designed for public works departments, utilities (water, sewer, gas, electric), parks and recreation departments, and transportation agencies within local governments. It serves field crews, dispatchers, maintenance supervisors, asset managers, and public works directors who are responsible for maintaining community infrastructure.
Feature research
Cityworks features
These are common features buyers compare in Permit Software. Product-specific availability should be confirmed with the vendor.
Intelligent Ticket Routing
System-driven assignment of support tickets to relevant personnel based on custom criteria.
Building Permits Management
Manage and process applications for permits required to construct or modify buildings.
Business Licensing
Streamline the application and issuance of necessary business licenses for regulatory compliance.
Property Code Compliance
Ensures that all properties comply with relevant government and legal codes.
Client Access Portal
A dedicated interface allowing clients to log in and view relevant account data.
Expiration Notifications
Send automated alerts to notify users or staff about upcoming expirations for various items.
Compliance Inspection Tracking
Oversee worksite inspections to ensure adherence to safety and industry regulations.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Web-Based Applications
Functionality allowing users to complete and submit digital application forms via a web interface.
Web-Based Payments
A dedicated digital portal allowing customers to securely settle their invoices online.
Parking Permit Management
Facilitate the management and distribution of parking permits for controlled access and usage.
Contract Renewal Management
Track and proactively manage client contract renewals to maintain ongoing relationships with accounts, products, or companies.
Pricing
Cityworks pricing
Starting price
$1,995.00 One-Time
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Cityworks alternatives
Compare Cityworks with other Permit Software tools that buyers often evaluate.
Evolve Permitting by Infovision Software
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CityGrows is a low-cost workflow automation platform specifically designed to help local governments transform their manual, paper-based operations into efficient online processes....
iWorQ by iWorQ Systems
iWorQ provides a suite of complete, cloud-based applications for public works and community development departments. Its integrated modules cover work order management, asset track...
Permits by CityTech Solutions
Permits by CityTech Solutions is a full-featured, user-friendly, and cost-effective electronic permitting application designed specifically for building departments. Built by forme...
MuniLogic by Carroll Engineering
MuniLogic's Permit Module is a customizable solution for managing all permit and inspection activity within a community. It is adaptable to handle traditional building, plumbing, m...
AMANDA by CSDC
AMANDA is an enterprise-level platform for managing a wide array of government transactions and services. It serves as a unified system for office staff, mobile field inspectors, t...
Cloudpermit by Cloudpermit
Cloudpermit is a U.S.-based, online software platform dedicated to streamlining community development processes for local governments. It serves as a simple yet smart solution for...
Software reviews
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FAQ
Cityworks FAQs
Cityworks is a leading asset management and work order management system purpose-built for local governments and public utility agencies. It provides a comprehensive platform to manage the entire lifecycle of public infrastructure assets such as roads, water mains, sewer lines, parks, and facilities. The system centralizes the process of receiving, issuing, tracking, and completing service requests and work orders, whether they originate from citizen calls, internal inspections, or planned maintenance schedules. By tying work orders to specific assets, it builds a valuable history of maintenance, repairs, and costs, enabling data-driven decisions about capital replacement...
This software is designed for public works departments, utilities (water, sewer, gas, electric), parks and recreation departments, and transportation agencies within local governments. It serves field crews, dispatchers, maintenance supervisors, asset managers, and public works directors who are responsible for maintaining community infrastructure.
Cityworks pricing is listed from $1,995.00 One-Time. Pricing can change. Confirm current plans and terms with the vendor.
Cityworks is listed in Permit Software.
Cityworks is listed with Azteca Systems as the vendor.
Buyers often compare Cityworks with other Permit Software tools such as Reliant Parking, Evolve Permitting, CityGrows, iWorQ. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Cityworks.
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