MuniBilling by Crestline Software

MuniBilling software reviews, alternatives, pricing, & feature 2026

4.7/5 from 53 reviews and ratings
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Utility Billing Software

MuniBilling reviews and summary

MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that simplify complex billing tasks and offers flexible integrations with other municipal or business systems. Being cloud-based, it provides the benefits of remote access, reduced IT overhead, and automatic updates. The system aims to modernize billing operations by improving efficiency through optimized processes and connectivity with financial, GIS, or customer service platforms. This cloud software is suitable for municipalities and private utility companies seeking a modern, cloud-based billing solution that emphasizes workflow efficiency and the ability to integrate with ot...

Best for

This cloud software is suitable for municipalities and private utility companies seeking a modern, cloud-based billing solution that emphasizes workflow efficiency and the ability to integrate with other key operational systems.

Starting price Pricing not listed
Vendor Crestline Software
Key takeaways

Our verdict

Our verdict is that MuniBilling is a modern, cloud-native solution that effectively addresses the needs of both public and private utilities looking to streamline operations and leverage integration capabilities in a hosted environment.

Quick facts

MuniBilling at a glance

Overall rating 4.7/5
Reviews 53
Starting price Pricing not listed
Vendor Crestline Software
Founded 2012
Location United States
Ratings

MuniBilling ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.7

/
5

53 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

MuniBilling pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • High aggregate rating with meaningful review volume.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses MuniBilling?

This cloud software is suitable for municipalities and private utility companies seeking a modern, cloud-based billing solution that emphasizes workflow efficiency and the ability to integrate with other key operational systems.

Feature research

MuniBilling features

These are common features buyers compare in Utility Billing Software. Product-specific availability should be confirmed with the vendor.

ACH Transaction Processing

Process incoming credits and outgoing direct debits via the automated clearing house electronic system.

Billing & Invoicing Management

Generate and oversee financial documents, including billing statements and invoices.

Debt Collection Oversight

Monitor and oversee the recovery of delinquent customer accounts and past-due payments.

Client Relationship Management

Record and evaluate customer data and history to improve relationship management.

Electricity Billing

Handles utility billing specific to electricity consumption.

Natural Gas Billing

Manages utility billing for natural gas services.

Trash Utility Billing

Processes utility billing for trash and garbage collection.

Water Utility Billing

Administers utility billing for water services.

Utility Meter Data Management

Facilitates the storage, cleansing, and analysis of customer usage data from metering systems.

Usage-Based Billing

Provides integrated billing calculated based on customer consumption levels of a product or service.

Fixed-Charge Billing

Manages billing for products or services that have a consistent monthly fee.

Web-Based Payments

A dedicated digital portal allowing customers to securely settle their invoices online.

Pricing

MuniBilling pricing

Starting price Pricing not listed

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

MuniBilling alternatives

Compare MuniBilling with other Utility Billing Software tools that buyers often evaluate.

CIS Utility Billing by Continental Utility Solutions

4.6 (155)

CIS Utility Billing is built for utility providers that need customer information, billing, accounting, and operational work handled in one system. It is worth reviewing if separat...

Utility Billing by Utilitybilling.com

4.8 (72)

Utility Billing software from Utilitybilling.com is presented as a full-featured, affordable, and easy-to-use solution serving the specific markets of small cities and rural water...

El Dorado Utility Billing by Creative Technologies

4.2 (73)

El Dorado Utility Billing, by Creative Technologies, is promoted as a modern billing solution that comes with world-class support and a unique bundled offering. The package include...

Diversified Billing by Diversified Billing

4.4 (40)

Diversified Billing provides specialized software for billing, payment processing, and customer service aimed at utilities with a customer base ranging from 2,500 to 25,000 account...

QuikWater by TAK Technology

4.5 (31)

QuikWater, by TAK Technology, is a utility billing management system built for the scale and needs of small to medium-sized rural and municipal utilities. Its feature set includes...

SOFTWater by Intedata Systems

4.4 (29)

SOFTWater, from Intedata Systems, is a dedicated Utility Billing Software that manages key functional areas for water utilities and similar services. Its modules handle essential F...

Submeter Billing by Genea

4.6 (25)

Submeter Billing software by Genea automates the specific process of reading individual utility meters (submeters) within a multi-tenant property and generating corresponding invoi...

CUBIC by Frey Municipal Software

4.6 (13)

CUBIC, from Frey Municipal Software, is a utility management system focused on three core areas: billing for utilities, maintaining a comprehensive Customer Information System (CIS...

Software reviews

MuniBilling software reviews

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No software reviews have been submitted for MuniBilling yet.

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FAQ

MuniBilling FAQs

MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that simplify complex billing tasks and offers flexible integrations with other municipal or business systems. Being cloud-based, it provides the benefits of remote access, reduced IT overhead, and automatic updates. The system aims to modernize billing operations by improving efficiency through optimized processes and connectivity with financial, GIS, or customer service platforms.

This cloud software is suitable for municipalities and private utility companies seeking a modern, cloud-based billing solution that emphasizes workflow efficiency and the ability to integrate with other key operational systems.

Pricing can change. Confirm current plans and terms with the vendor.

MuniBilling is listed in Utility Billing Software.

MuniBilling is listed with Crestline Software as the vendor.

Buyers often compare MuniBilling with other Utility Billing Software tools such as CIS Utility Billing, Utility Billing, El Dorado Utility Billing, Diversified Billing. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for MuniBilling.
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