Utility Billing by Utilitybilling.com
Utility Billing software from Utilitybilling.com is presented as a full-featured, affordable, and easy-to-use solution serving the specific markets of small cities and rural water...
Utility Billing Software
CIS Utility Billing reviews and summary
CIS Utility Billing by Continental Utility Solutions is a comprehensive technology platform designed specifically for utility providers. It integrates Customer Information Systems (CIS), advanced utility billing, and full accounting capabilities into a unified solution. This robust platform is engineered to handle the complex operational needs of utilities, managing everything from customer data and service provisioning to invoicing, payment processing, and financial reporting. Its scalable architecture is built to support the specific regulatory and service demands of the utility sector. This software is tailored for utility companies of varying sizes, from small municipal providers with around 50 customers to large regional entities serving up to 5...
Best for
This software is tailored for utility companies of varying sizes, from small municipal providers with around 50 customers to large regional entities serving up to 500,000 accounts. It is ideal for water, gas, electric, and waste management utilities seeking an all-in-one system to streamline customer management, billing cycles, and financial operations.
Starting price
Pricing not listed
Category
Utility Billing Software
Vendor
Continental Utility Solutions
Key takeaways
Our verdict
A powerful and specialized end-to-end platform that effectively addresses the core administrative and financial challenges unique to utility service providers, offering strong scalability and integrated functionality.
Quick facts
CIS Utility Billing at a glance
Overall rating
4.6/5
Reviews
155
Starting price
Pricing not listed
Vendor
Continental Utility Solutions
Founded
1984
Location
United States
Category
Utility Billing Software
Ratings
CIS Utility Billing ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
CIS Utility Billing pros and cons
Potential strengths
- Built specifically for utilities rather than general invoicing teams, which helps buyers judge fit around customer accounts and service operations.
- Combines customer information systems, utility billing, accounting, and work asset management in the product description.
- The profile names water, sewer, gas, electric, and waste management utilities as target users.
- Functionality has the strongest subrating in the profile, a useful signal for buyers with complex utility billing requirements.
Points to verify
- Confirm support for the utility services you bill, including customer account structure, service changes, deposits, adjustments, and reporting.
- Ask how accounting, payment processing, and financial reporting connect with your current finance process.
- Check implementation effort, data migration needs, and staff training before replacing a live billing system.
- Review regulatory, security, and audit requirements for your utility before committing to a deployment plan.
Buyer fit
Who uses CIS Utility Billing?
This software is tailored for utility companies of varying sizes, from small municipal providers with around 50 customers to large regional entities serving up to 500,000 accounts. It is ideal for water, gas, electric, and waste management utilities seeking an all-in-one system to streamline customer management, billing cycles, and financial operations.
Feature research
CIS Utility Billing features
These are common features buyers compare in Utility Billing Software. Product-specific availability should be confirmed with the vendor.
ACH Transaction Processing
Process incoming credits and outgoing direct debits via the automated clearing house electronic system.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Debt Collection Oversight
Monitor and oversee the recovery of delinquent customer accounts and past-due payments.
Client Relationship Management
Record and evaluate customer data and history to improve relationship management.
Electricity Billing
Handles utility billing specific to electricity consumption.
Natural Gas Billing
Manages utility billing for natural gas services.
Trash Utility Billing
Processes utility billing for trash and garbage collection.
Water Utility Billing
Administers utility billing for water services.
Utility Meter Data Management
Facilitates the storage, cleansing, and analysis of customer usage data from metering systems.
Usage-Based Billing
Provides integrated billing calculated based on customer consumption levels of a product or service.
Fixed-Charge Billing
Manages billing for products or services that have a consistent monthly fee.
Web-Based Payments
A dedicated digital portal allowing customers to securely settle their invoices online.
Pricing
CIS Utility Billing pricing
Starting price
Pricing not listed
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
CIS Utility Billing alternatives
Compare CIS Utility Billing with other Utility Billing Software tools that buyers often evaluate.
El Dorado Utility Billing by Creative Technologies
El Dorado Utility Billing, by Creative Technologies, is promoted as a modern billing solution that comes with world-class support and a unique bundled offering. The package include...
MuniBilling by Crestline Software
MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that s...
Diversified Billing by Diversified Billing
Diversified Billing provides specialized software for billing, payment processing, and customer service aimed at utilities with a customer base ranging from 2,500 to 25,000 account...
QuikWater by TAK Technology
QuikWater, by TAK Technology, is a utility billing management system built for the scale and needs of small to medium-sized rural and municipal utilities. Its feature set includes...
SOFTWater by Intedata Systems
SOFTWater, from Intedata Systems, is a dedicated Utility Billing Software that manages key functional areas for water utilities and similar services. Its modules handle essential F...
Submeter Billing by Genea
Submeter Billing software by Genea automates the specific process of reading individual utility meters (submeters) within a multi-tenant property and generating corresponding invoi...
CUBIC by Frey Municipal Software
CUBIC, from Frey Municipal Software, is a utility management system focused on three core areas: billing for utilities, maintaining a comprehensive Customer Information System (CIS...
Software reviews
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FAQ
CIS Utility Billing FAQs
CIS Utility Billing is used by utility providers to manage customer information, utility billing, accounting, and related operational workflows.
The profile names water, sewer, electric, gas, and waste management companies as target users.
Yes. The product description includes accounting along with customer information systems and utility billing.
Buyers should verify billing rules, account structures, payment workflows, reporting, accounting fit, implementation services, and data migration needs.
No. The profile points to water, sewer, gas, electric, and waste management utilities, though each buyer should confirm the specific workflows their utility needs.
A utility may compare it when customer records, billing, payments, accounting, and field or asset work are split across tools and staff need a more connected operating process.
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