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Social Media Monitoring Software
Mention reviews and summary
Mention is a social listening and online presence management platform. It monitors millions of sources across the web and key social media platforms like Facebook, Twitter, and TikTok to track important conversations about a brand, competitors, or industry. By delivering real-time alerts and insights, it empowers businesses to manage their reputation, engage with their audience, and understand market trends effectively. This platform is suited for PR professionals, brand managers, marketing teams, and agencies responsible for reputation management and market intelligence. It is valuable for any business that needs to stay informed about online conversations and react promptly to opportunities or crises. This profile currently shows 4.7/5 based on 269...
Best for
This platform is suited for PR professionals, brand managers, marketing teams, and agencies responsible for reputation management and market intelligence. It is valuable for any business that needs to stay informed about online conversations and react promptly to opportunities or crises.
Starting price
$29.00 Per-Month
Category
Social Media Monitoring Software
Vendor
Mention
Key takeaways
Our verdict
Mention is a powerful and comprehensive social listening tool with extensive monitoring capabilities. It is a highly recommended solution for businesses of all sizes that prioritize being aware of and responsive to their online narrative and competitive landscape.
Quick facts
Mention at a glance
Overall rating
4.7/5
Reviews
269
Starting price
$29.00 Per-Month
Vendor
Mention
Founded
2012
Location
France
Category
Social Media Monitoring Software
Ratings
Mention ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Mention pros and cons
Potential strengths
- Mention is focused on social listening and online presence management rather than general social posting alone.
- The product covers web and social conversations, which can help teams spot brand or competitor mentions in one place.
- Alerts can be useful for PR and marketing teams that need to respond before a conversation moves on.
- The buyer fit includes agencies, social media managers, PR teams, marketing teams, and entrepreneurs.
Points to verify
- Confirm which channels and regions matter for your brand, then test whether Mention covers them well enough.
- Check how alerts are filtered so your team does not end up buried in low-value mentions.
- Review how competitors, brand terms, misspellings, and campaign phrases are set up.
- Ask what reporting exports look like for clients, executives, or campaign reviews.
Buyer fit
Who uses Mention?
This platform is suited for PR professionals, brand managers, marketing teams, and agencies responsible for reputation management and market intelligence. It is valuable for any business that needs to stay informed about online conversations and react promptly to opportunities or crises.
Feature research
Mention features
These are common features buyers compare in Social Media Monitoring Software. Product-specific availability should be confirmed with the vendor.
Segment-Based Targeting
Segment populations using specific demographics to tailor engagement strategies and marketing content.
Competitor Research
Assess the market positioning and strategies of direct competitors.
Configurable Alerts
Set up custom alerts and notifications to stay informed about critical system events and data.
Active Customer Engagement
Proactively starting dialogues or sharing valuable content to engage with a customer base.
Data Dashboard
A centralized visual interface featuring charts and graphs to monitor key statistics and performance metrics.
Social & Environmental Impact Tracking
Gathers data to assess and monitor the beneficial impact of an organization, nonprofit, or program on social, environmental, or other communities.
Social Media Influencer Monitoring
Monitors the activities and revenue generated by influential social media personalities.
Reputation Management
Tools to monitor, protect, and enhance your organization's online reputation effectively.
Textual Sentiment Detection
Identify and categorize the emotional tone within written communication.
Trend Forecasting
Analyze historical data patterns to forecast future performance and trends.
Pricing
Mention pricing
Starting price
$29.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Mention alternatives
Compare Mention with other Social Media Monitoring Software tools that buyers often evaluate.
Brand24 by Brand24
Brand24 is worth a look when your team needs to follow brand, product, competitor, or keyword mentions without a heavyweight listening setup. Check alert quality and reporting dept...
YouTube Mentions by YouTube Mentions
YouTube Mentions is a specialized social listening tool that functions as a sentiment classifier for YouTube content. It monitors and analyzes mentions of brands, keywords, or topi...
Iconosquare by Tripnity
Iconosquare is a long-established, comprehensive social media management and analytics platform that offers a balanced blend of publishing, listening, and deep-dive analytical tool...
SOCIALHOSE.IO by SOCIALHOSE.IO
SOCIALHOSE.IO is a frictionless, self-serve social listening and analytics platform designed to be accessible for organizations of all sizes, from small businesses to large enterpr...
Cloud90 by Cloud90
Cloud90 is a digital intelligence and early warning platform that monitors online conversations about your brand, competitors, and staff. It alerts users via SMS or email when acti...
Syften by Syften
Syften is a cloud-based social media and community monitoring solution. It allows businesses to track specific keywords, mentions, and comments across various social channels and o...
Webbosaurus Social Listening by Webbosaurus
Webbosaurus Social Listening provides comprehensive social listening from over 300 million sources worldwide, including major portals, forums, blogs, news, and review sites. It off...
Software reviews
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FAQ
Mention FAQs
Mention is used for social listening and online presence monitoring. Teams use it to track conversations about a brand, competitors, or market topics across web and social channels.
Mention is a fit to evaluate for PR managers, marketing teams, social media managers, agencies, professionals, and entrepreneurs who need a clearer view of online conversations.
The product information names Facebook, Twitter, Instagram, Pinterest, and TikTok, along with broader web monitoring. Buyers should confirm current channel coverage during evaluation.
Mention helps teams avoid finding important conversations too late. That can matter for reputation work, competitor tracking, campaign monitoring, and quick responses to public questions.
Use your own brand terms, competitor names, and campaign phrases. Then check alert quality, duplicate handling, noise level, and whether reports are easy for stakeholders to read.
Compare Mention on channel coverage, alert controls, query setup, reporting, and how quickly your team can separate useful mentions from background noise.
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