CIS Utility Billing by Continental Utility Solutions
CIS Utility Billing is built for utility providers that need customer information, billing, accounting, and operational work handled in one system. It is worth reviewing if separat...
Utility Billing Software
HUB reviews and summary
HUB, powered by Hansen BannerCX, is a contemporary, browser-based Customer Information System (CIS) and Billing platform built for North American utilities and municipalities. It manages the complete customer service and revenue lifecycle for the provision of essential services like electricity, gas, and water. Leveraging decades of industry experience and over 100 installations, the platform offers an intuitive interface for handling billing, meter management, customer interactions, field service, and revenue management. It is designed to help utilities improve operational efficiency, enhance customer satisfaction, and ensure accurate revenue collection. This platform is exclusively for utilities and municipalities in North America that provide elec...
Best for
This platform is exclusively for utilities and municipalities in North America that provide electricity, natural gas, and/or water services and require a modern system to manage customer relationships, service delivery, and complex billing cycles.
Starting price
Pricing not listed
Category
Utility Billing Software
Vendor
Hansen Technologies
Key takeaways
Our verdict
Our verdict is that HUB (BannerCX) is a mature and highly capable CIS solution for utilities, offering proven reliability, deep industry-specific functionality, and a user-friendly design that addresses the unique challenges of the sector.
Quick facts
HUB at a glance
Starting price
Pricing not listed
Vendor
Hansen Technologies
Founded
1971
Location
United States
Category
Utility Billing Software
Ratings
HUB ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
HUB pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses HUB?
This platform is exclusively for utilities and municipalities in North America that provide electricity, natural gas, and/or water services and require a modern system to manage customer relationships, service delivery, and complex billing cycles.
Feature research
HUB features
These are common features buyers compare in Utility Billing Software. Product-specific availability should be confirmed with the vendor.
ACH Transaction Processing
Process incoming credits and outgoing direct debits via the automated clearing house electronic system.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Debt Collection Oversight
Monitor and oversee the recovery of delinquent customer accounts and past-due payments.
Client Relationship Management
Record and evaluate customer data and history to improve relationship management.
Electricity Billing
Handles utility billing specific to electricity consumption.
Natural Gas Billing
Manages utility billing for natural gas services.
Trash Utility Billing
Processes utility billing for trash and garbage collection.
Water Utility Billing
Administers utility billing for water services.
Utility Meter Data Management
Facilitates the storage, cleansing, and analysis of customer usage data from metering systems.
Usage-Based Billing
Provides integrated billing calculated based on customer consumption levels of a product or service.
Fixed-Charge Billing
Manages billing for products or services that have a consistent monthly fee.
Web-Based Payments
A dedicated digital portal allowing customers to securely settle their invoices online.
Pricing
HUB pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
HUB alternatives
Compare HUB with other Utility Billing Software tools that buyers often evaluate.
Utility Billing by Utilitybilling.com
Utility Billing software from Utilitybilling.com is presented as a full-featured, affordable, and easy-to-use solution serving the specific markets of small cities and rural water...
El Dorado Utility Billing by Creative Technologies
El Dorado Utility Billing, by Creative Technologies, is promoted as a modern billing solution that comes with world-class support and a unique bundled offering. The package include...
MuniBilling by Crestline Software
MuniBilling, by Crestline Software, is a cloud-based utility billing software designed for both municipalities and private utility companies. It boasts streamlined workflows that s...
Diversified Billing by Diversified Billing
Diversified Billing provides specialized software for billing, payment processing, and customer service aimed at utilities with a customer base ranging from 2,500 to 25,000 account...
QuikWater by TAK Technology
QuikWater, by TAK Technology, is a utility billing management system built for the scale and needs of small to medium-sized rural and municipal utilities. Its feature set includes...
SOFTWater by Intedata Systems
SOFTWater, from Intedata Systems, is a dedicated Utility Billing Software that manages key functional areas for water utilities and similar services. Its modules handle essential F...
Submeter Billing by Genea
Submeter Billing software by Genea automates the specific process of reading individual utility meters (submeters) within a multi-tenant property and generating corresponding invoi...
Software reviews
HUB software reviews
FAQ
HUB FAQs
HUB, powered by Hansen BannerCX, is a contemporary, browser-based Customer Information System (CIS) and Billing platform built for North American utilities and municipalities. It manages the complete customer service and revenue lifecycle for the provision of essential services like electricity, gas, and water. Leveraging decades of industry experience and over 100 installations, the platform offers an intuitive interface for handling billing, meter management, customer interactions, field service, and revenue management. It is designed to help utilities improve operational efficiency, enhance customer satisfaction, and ensure accurate revenue collection.
This platform is exclusively for utilities and municipalities in North America that provide electricity, natural gas, and/or water services and require a modern system to manage customer relationships, service delivery, and complex billing cycles.
Pricing can change. Confirm current plans and terms with the vendor.
HUB is listed in Utility Billing Software.
HUB is listed with Hansen Technologies as the vendor.
Buyers often compare HUB with other Utility Billing Software tools such as CIS Utility Billing, Utility Billing, El Dorado Utility Billing, MuniBilling. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for HUB.
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