Harbortouch POS by Shift4

Checkout kept becoming the problem

I wanted the front counter to feel calmer after switching systems, but the opposite happened. The card terminal hesitation made every small sale feel like we were asking the customer to wait for no clear reason, and explaining that pause again and again became tiring in a very specific way.

Maybe a larger team could absorb that better. For our desk, where one person is answering calls and taking payment, it created more pressure than it removed.