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CRM Software
FollowUp CRM reviews and summary
FollowUp CRM is a specialized customer relationship management platform built from the ground up for the unique sales cycles and challenges of commercial construction firms. Its primary mission is to ensure that critical follow-ups with leads, bids, and clients are never missed, a common pitfall in a complex, multi-stakeholder industry. The system provides a structured framework for sales teams to implement fundamental sales disciplines, including lead management, bid tracking, and activity logging. This structure gives executives and managers clear visibility into the sales pipeline, enabling them to hold teams accountable and access business-critical analytics. The resu... This software is exclusively for commercial construction contractors, subcon...
Best for
This software is exclusively for commercial construction contractors, subcontractors, and their sales teams. It is ideal for firms that deal with long sales cycles, numerous bid opportunities, and the need to maintain persistent, professional communication with general contractors, owners, and architects to secure large-scale projects.
Starting price
Pricing not listed
Category
CRM Software
Vendor
Followup CRM
Key takeaways
Our verdict
Our verdict is that FollowUp CRM is a highly targeted and effective tool that directly addresses the core sales management needs of the commercial construction sector. By enforcing discipline around follow-ups and providing executive-level analytics, it can significantly improve bid-hit ratios and sales team productivity, making it a valuable asset for any firm competing in the commercial construction marketplace.
Quick facts
FollowUp CRM at a glance
Overall rating
4.5/5
Reviews
223
Starting price
Pricing not listed
Vendor
Followup CRM
Founded
2012
Location
United States
Category
CRM Software
Ratings
FollowUp CRM ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
FollowUp CRM pros and cons
Potential strengths
- Designed specifically around commercial construction sales, where bids, leads, and long follow-up cycles can be hard to track.
- Helps sales teams organize follow-up, lead management, bid activity, and related sales tasks in a more disciplined workflow.
- The listed product details point to executive visibility and analytics, which can help managers coach teams and spot stalled opportunities.
- Support and training options include phone, chat, knowledgebase, in-person training, live online training, webinars, documentation, and videos.
Points to verify
- Confirm that bid stages, follow-up reminders, and sales activity fields match your construction sales process.
- Ask how coaching or sales practice support is delivered if your team expects help beyond software setup.
- Test mobile access with field sales staff who update deals between site visits and client meetings.
- Review analytics with real pipeline questions, such as bid hit rate, aging opportunities, and next follow-up ownership.
Buyer fit
Who uses FollowUp CRM?
This software is exclusively for commercial construction contractors, subcontractors, and their sales teams. It is ideal for firms that deal with long sales cycles, numerous bid opportunities, and the need to maintain persistent, professional communication with general contractors, owners, and architects to secure large-scale projects.
Feature research
FollowUp CRM features
These are common features buyers compare in CRM Software. Product-specific availability should be confirmed with the vendor.
Calendar/Reminder System
Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.
Document Storage
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Email Marketing
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Internal Chat Integration
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Lead Generation
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Lead Qualification
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Marketing Automation
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Mobile Access
Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.
Quotes/Estimates
Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.
Segmentation
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Social Media Integration
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Task Management
Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.
Pricing
FollowUp CRM pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
FollowUp CRM alternatives
Compare FollowUp CRM with other CRM Software tools that buyers often evaluate.
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Software reviews
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FAQ
FollowUp CRM FAQs
FollowUp CRM is built for commercial construction firms and contractors that need to manage leads, bids, client follow-up, and sales team activity.
Its product details are centered on commercial construction sales, especially follow-up discipline, bid management, lead activity, accountability, and executive analytics.
Yes. FollowUp CRM says it helps contractors avoid forgetting to follow up with leads, bids, and clients.
Yes. The listed platforms include Android, iPhone, and iPad access, along with web, Mac, and Windows options.
The listed training options include in-person, live online, webinars, documentation, and videos. Buyers should confirm what training is included in their package.
They should test bid tracking, reminder workflows, sales activity logging, manager dashboards, mobile updates, and whether the system can support the way their team sells work.
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