Efficy CRM by Efficy

Efficy CRM software reviews, alternatives, pricing, & feature 2026

4.4/5 from 30 reviews and ratings
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CRM Software

Efficy CRM reviews and summary

Efficy CRM is a highly customizable and adaptable customer relationship management platform with a strong presence in the European market. It is designed to mold itself to the specific processes and needs of an organization, regardless of its size or industry. The software helps businesses structure their growth by providing tools for sales, marketing, and service, all aimed at empowering employees with organized customer data. With over 13,500 clients and integration capabilities, Efficy CRM focuses on eliminating data silos and providing a flexible foundation that grows alongside the business it supports. Small to large businesses in Europe and beyond seeking a flexible, customizable CRM that can be tailored to their unique sales, marketing, and se...

Best for

Small to large businesses in Europe and beyond seeking a flexible, customizable CRM that can be tailored to their unique sales, marketing, and service processes without requiring extensive technical resources.

Starting price €20.00 Per-Month
Category CRM Software
Vendor Efficy
Key takeaways

Our verdict

Efficy CRM is a robust and flexible platform that excels in customization and adaptability. Its strong European footprint and client-centric design make it a compelling choice for organizations that need a CRM to conform to their business, not the other way around.

Quick facts

Efficy CRM at a glance

Overall rating 4.4/5
Reviews 30
Starting price €20.00 Per-Month
Vendor Efficy
Founded 1998
Location Belgium
Category CRM Software
Ratings

Efficy CRM ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.4

/
5

30 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Efficy CRM pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • High aggregate rating with meaningful review volume.
  • Starting price is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses Efficy CRM?

Small to large businesses in Europe and beyond seeking a flexible, customizable CRM that can be tailored to their unique sales, marketing, and service processes without requiring extensive technical resources.

Feature research

Efficy CRM features

These are common features buyers compare in CRM Software. Product-specific availability should be confirmed with the vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Pricing

Efficy CRM pricing

Starting price €20.00 Per-Month

Pricing model: Per User

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Efficy CRM alternatives

Compare Efficy CRM with other CRM Software tools that buyers often evaluate.

Zoho CRM by Zoho

4.3 (5.3K)

Zoho CRM helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decis...

Dynamics 365 by Microsoft

4.3 (4.2K)

Dynamics 365 helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so d...

Pipedrive by Pipedrive

4.5 (2.4K)

Pipedrive helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so deci...

Nimble by Nimble

4.4 (1.7K)

Nimble helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decisio...

Airtable by Airtable

4.7 (1.2K)

Airtable helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decis...

mHelpDesk by mHelpDesk

4.3 (798)

mHelpDesk is aimed at teams that need clear helpdesk flow without a steep administration burden. If your support model is mostly people, not software, this platform may be useful f...

Pipeline by Pipeline

4.4 (608)

Pipeline is worth a look for mid-market sales teams that need a clearer view of contacts, deals, tasks, and pipeline movement without turning CRM work into a separate reporting cho...

Act! by Act!

3.7 (662)

Act! is a CRM for small and midsize teams that want flexibility in contact, sales, and campaign workflows. It supports customization-heavy organizations, but you should check learn...

Software reviews

Efficy CRM software reviews

No software reviews yet

No software reviews have been submitted for Efficy CRM yet.

Write the first review
FAQ

Efficy CRM FAQs

Efficy CRM is a highly customizable and adaptable customer relationship management platform with a strong presence in the European market. It is designed to mold itself to the specific processes and needs of an organization, regardless of its size or industry. The software helps businesses structure their growth by providing tools for sales, marketing, and service, all aimed at empowering employees with organized customer data. With over 13,500 clients and integration capabilities, Efficy CRM focuses on eliminating data silos and providing a flexible foundation that grows alongside the business it supports.

Small to large businesses in Europe and beyond seeking a flexible, customizable CRM that can be tailored to their unique sales, marketing, and service processes without requiring extensive technical resources.

Efficy CRM pricing is listed from €20.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.

Efficy CRM is listed in CRM Software.

Efficy CRM is listed with Efficy as the vendor.

Buyers often compare Efficy CRM with other CRM Software tools such as Zoho CRM, Dynamics 365, Pipedrive, Nimble. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Efficy CRM.
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