Google Forms by Google
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Survey Software
Customer.guru reviews and summary
Customer.guru offers a specialized, automated service for continuously measuring customer satisfaction using the Net Promoter System (NPS). It operates on a 'set-and-forget' principle: once configured, it automatically sends out NPS surveys at defined intervals, collects responses, and tracks scores over time. This hands-off approach provides businesses with a consistent, longitudinal view of customer loyalty without requiring ongoing manual effort. The focus is solely on delivering a simple, reliable metric (the Net Promoter Score) that serves as a key performance indicator for customer experience health. Customer.guru is ideal for business owners, product managers, and customer success leaders across all industries who want a simple, automated way...
Best for
Customer.guru is ideal for business owners, product managers, and customer success leaders across all industries who want a simple, automated way to consistently track their NPS score as a baseline measure of customer loyalty, without managing a full-featured survey platform.
Starting price
$10.00 Per-Month
Category
Survey Software
Vendor
Customer.guru
Key takeaways
Our verdict
Customer.guru does one job exceptionally well: providing a straightforward, automated NPS tracking service that delivers essential loyalty metrics with minimal setup and maintenance.
Quick facts
Customer.guru at a glance
Overall rating
4.2/5
Reviews
6
Starting price
$10.00 Per-Month
Vendor
Customer.guru
Founded
2016
Location
Czech Republic
Category
Survey Software
Ratings
Customer.guru ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Customer.guru pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Customer.guru?
Customer.guru is ideal for business owners, product managers, and customer success leaders across all industries who want a simple, automated way to consistently track their NPS score as a baseline measure of customer loyalty, without managing a full-featured survey platform.
Feature research
Customer.guru features
These are common features buyers compare in Survey Software. Product-specific availability should be confirmed with the vendor.
Integrated Survey Analytics
Perform in-platform statistical evaluation and crosstabulation of survey data.
Email Campaign Management
Design and distribute bulk email communications and targeted marketing campaigns.
Mobile Device Surveys
Distributes surveys through mobile devices.
Internet-Free Survey Submission
Enables participants to complete and submit surveys even without an internet connection.
Conditional Branching
Implement conditional logic to direct participants to specific questions based on prior responses.
Question Repository
Access a repository of pre-configured question and answer templates for quick deployment.
Behavior-Triggered Web Survey
A survey that appears as a pop-up on a webpage, targeting specific users based on their online behavior.
Conditional Question Logic
Prevents displaying irrelevant questions to participants based on their prior responses.
Multimedia Integration Support
Enable rich media integration within assessment questions and response choices.
Customizable URLs
Modify your survey's URL to align with your brand or survey title.
Pricing
Customer.guru pricing
Starting price
$10.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Customer.guru alternatives
Compare Customer.guru with other Survey Software tools that buyers often evaluate.
SoGoSurvey by SoGoSurvey
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Qualtrics CoreXM by Qualtrics
Qualtrics CoreXM is a survey platform for teams that need more than simple forms, with support for complex question logic, varied survey designs, and analysis work across research...
Wufoo by SurveyMonkey
Wufoo is built for teams that need to launch online forms fast without code, especially when each campaign has different logic or fields. It is useful for registrations, data colle...
forms.app by forms.app
forms.app is best when you need fast, low-friction form and survey collection without a heavy setup. Its drag-and-drop building and straightforward deployment make it practical for...
EmailMeForm by EmailMeForm
EmailMeForm is a form and survey builder for teams that need secure online data collection, templates, drag and drop fields, and payment-ready forms. It fits buyers who want forms...
QuestionPro by Question Pro
QuestionPro is survey software for customer experience, employee engagement, and market research programs. It is worth comparing when teams need templates, question variety, mobile...
Instabug by Instabug
If you build mobile apps and need a direct line to what users think, Instabug puts customizable NPS surveys and bug reporting right inside your app. Instead of guessing which crash...
Software reviews
Customer.guru software reviews
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FAQ
Customer.guru FAQs
Customer.guru offers a specialized, automated service for continuously measuring customer satisfaction using the Net Promoter System (NPS). It operates on a 'set-and-forget' principle: once configured, it automatically sends out NPS surveys at defined intervals, collects responses, and tracks scores over time. This hands-off approach provides businesses with a consistent, longitudinal view of customer loyalty without requiring ongoing manual effort. The focus is solely on delivering a simple, reliable metric (the Net Promoter Score) that serves as a key performance indicator for customer experience health.
Customer.guru is ideal for business owners, product managers, and customer success leaders across all industries who want a simple, automated way to consistently track their NPS score as a baseline measure of customer loyalty, without managing a full-featured survey platform.
Customer.guru pricing is listed from $10.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Customer.guru is listed in Survey Software.
Customer.guru is listed with Customer.guru as the vendor.
Buyers often compare Customer.guru with other Survey Software tools such as Google Forms, SoGoSurvey, Qualtrics CoreXM, Wufoo. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Customer.guru.
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