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SMS Marketing Software
Captivated reviews and summary
Captivated is a business texting platform designed to streamline customer communication by intelligently routing SMS conversations to the appropriate person or team. This ensures meaningful interactions across the entire customer journey. Businesses can easily add texting to an existing landline or obtain a new, local text-enabled number. The platform provides robust tools and expertise to help companies serve clients faster, automate processes, improve customer satisfaction, drive reviews, and more, all aligned with its mission to create effortless customer experiences. Businesses of all types and sizes that want to integrate professional SMS capabilities into their customer service and communication workflows, aiming to improve response times, sati...
Best for
Businesses of all types and sizes that want to integrate professional SMS capabilities into their customer service and communication workflows, aiming to improve response times, satisfaction, and operational efficiency.
Starting price
$89.00 Per-Month
Category
SMS Marketing Software
Vendor
Captivated
Key takeaways
Our verdict
A customer-centric texting solution that effectively organizes and routes conversations, making it a valuable tool for businesses focused on enhancing service quality and streamlining customer interactions through SMS.
Quick facts
Captivated at a glance
Overall rating
4.9/5
Reviews
9
Starting price
$89.00 Per-Month
Vendor
Captivated
Location
United States
Category
SMS Marketing Software
Ratings
Captivated ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Captivated pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Captivated?
Businesses of all types and sizes that want to integrate professional SMS capabilities into their customer service and communication workflows, aiming to improve response times, satisfaction, and operational efficiency.
Feature research
Captivated features
These are common features buyers compare in SMS Marketing Software. Product-specific availability should be confirmed with the vendor.
Real-Time Text Exchange
Facilitates the real-time exchange of text messages.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
Bulk SMS Messaging
Allows for the simultaneous delivery of messages to numerous subscribers.
Personalized SMS Automation
Automates the personalization of text messages through the use of templates and custom data fields.
Multimedia Messaging Service
Enables the sending and receiving of multimedia content, such as photos, videos, and audio.
Digital Discount Vouchers
Digital coupons delivered to mobile devices, redeemable for discounts or rebates on product or service purchases.
Keywords for Mobile Campaigns
A distinct word, comprising letters or numbers, used to identify particular campaigns in a mobile context.
Interactive Polling
Generate interactive polls and voting modules to boost user engagement and feedback.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Pre-Scheduled SMS
Allows for the delivery of single or multiple text messages at pre-set times.
SMS Campaign Short Numbers
Concise phone numbers, usually 5 to 6 digits in length, utilized for opting into SMS campaigns or promotions.
SMS Contest Administration
Manage contests and sweepstakes conducted through text message interactions.
Pricing
Captivated pricing
Starting price
$89.00 Per-Month
Visit Website
Pricing model: Other
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Captivated alternatives
Compare Captivated with other SMS Marketing Software tools that buyers often evaluate.
SimpleTexting by SimpleTexting
SimpleTexting is aimed at teams that need to send text alerts or campaigns to large contact lists. It is worth checking when fast list upload, opt-in collection, and mobile reach a...
Textline by Textline
Textline helps teams add business texting to support and service workflows, either through an existing landline or a local textable number. It is worth checking if phone tag is slo...
MessageBird by MessageBird
MessageBird is for organizations that need communication workflows across SMS, voice, and chat through one platform, especially when app alerts, verification flows, and support mes...
Whistle Messaging by Whistle Messaging
A hotel guest messaging platform built to replace scattered phone calls and front-desk notes with automated SMS and app-based communication. Whistle integrates with property manage...
Text Request by Text Request
Text Request is a business texting platform that helps companies reach customers through SMS instead of relying on email and voicemail. It works with your existing landline or a ne...
TextUs by TextUs
TextUs is aimed at teams that rely on fast SMS conversations for sales, recruiting, and support, giving customer-facing teams a central text workflow for outbound and inbound commu...
Sakari by Sakari
An SMS marketing platform that goes beyond plain text, letting you embed maps, media, icons, and buttons into messages. Sakari works for sales, marketing, and customer service team...
Software reviews
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FAQ
Captivated FAQs
Captivated is a business texting platform designed to streamline customer communication by intelligently routing SMS conversations to the appropriate person or team. This ensures meaningful interactions across the entire customer journey. Businesses can easily add texting to an existing landline or obtain a new, local text-enabled number. The platform provides robust tools and expertise to help companies serve clients faster, automate processes, improve customer satisfaction, drive reviews, and more, all aligned with its mission to create effortless customer experiences.
Businesses of all types and sizes that want to integrate professional SMS capabilities into their customer service and communication workflows, aiming to improve response times, satisfaction, and operational efficiency.
Captivated pricing is listed from $89.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Captivated is listed in SMS Marketing Software.
Captivated is listed with Captivated as the vendor.
Buyers often compare Captivated with other SMS Marketing Software tools such as Clearstream, SimpleTexting, Textline, MessageBird. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Captivated.
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