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SMS Marketing Software
Text Request reviews and summary
Text Request is a business texting platform engineered to ignite and scale customer engagement through the SMS channel. It provides 'plug-and-play' messaging solutions that allow businesses to start texting customers quickly, whether by enabling their existing landline or getting a new business number. The platform scales from an individual user handling a few conversations to enterprise-level deployment sending millions of messages, with features for team collaboration, automation, and an API for custom integrations. It is designed to help businesses cut through the clutter of email and voicemail by connecting via the direct and immediate channel of text messaging. Text Request is for businesses of all sizes across various sectors—sales teams, suppo...
Best for
Text Request is for businesses of all sizes across various sectors—sales teams, support centers, appointment-based services, and marketing departments—that want to adopt text messaging as a key channel for customer communication, notifications, and promotions.
Starting price
$59.00 Per-Month
Category
SMS Marketing Software
Vendor
Text Request
Key takeaways
Our verdict
Our verdict is that Text Request is a versatile and scalable texting platform that makes business-grade SMS accessible. Its clear focus on solving communication problems with straightforward texting solutions makes it a strong choice for businesses looking to leverage this high-engagement channel effectively.
Quick facts
Text Request at a glance
Overall rating
4.7/5
Reviews
115
Starting price
$59.00 Per-Month
Vendor
Text Request
Founded
2014
Location
United States
Category
SMS Marketing Software
Ratings
Text Request ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Text Request pros and cons
Potential strengths
- Plug-and-play setup that allows businesses to start texting customers quickly, either by enabling their existing landline number or getting a new business number without complex co...
- Scales from an individual user handling a few conversations to enterprise-level deployment with team collaboration, automation, and API access for custom integrations.
- Built for multiple use cases including sales, customer support, appointment reminders, and marketing promotions, so one platform can serve different departments within the same org...
Points to verify
- Confirm that Text Request complies with TCPA and other SMS regulations for your industry, since business texting has specific legal requirements around consent and opt-out processe...
- Check the integration options with your existing CRM, helpdesk, or marketing platform to ensure message data flows into your existing workflows rather than creating a separate silo...
- If you plan to send large volumes, ask about the platform's throughput limits and deliverability rates to confirm it can handle your expected message volume.
Buyer fit
Who uses Text Request?
Text Request is for businesses of all sizes across various sectors—sales teams, support centers, appointment-based services, and marketing departments—that want to adopt text messaging as a key channel for customer communication, notifications, and promotions.
Feature research
Text Request features
These are common features buyers compare in SMS Marketing Software. Product-specific availability should be confirmed with the vendor.
Real-Time Text Exchange
Facilitates the real-time exchange of text messages.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
Bulk SMS Messaging
Allows for the simultaneous delivery of messages to numerous subscribers.
Personalized SMS Automation
Automates the personalization of text messages through the use of templates and custom data fields.
Multimedia Messaging Service
Enables the sending and receiving of multimedia content, such as photos, videos, and audio.
Digital Discount Vouchers
Digital coupons delivered to mobile devices, redeemable for discounts or rebates on product or service purchases.
Keywords for Mobile Campaigns
A distinct word, comprising letters or numbers, used to identify particular campaigns in a mobile context.
Interactive Polling
Generate interactive polls and voting modules to boost user engagement and feedback.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Pre-Scheduled SMS
Allows for the delivery of single or multiple text messages at pre-set times.
SMS Campaign Short Numbers
Concise phone numbers, usually 5 to 6 digits in length, utilized for opting into SMS campaigns or promotions.
SMS Contest Administration
Manage contests and sweepstakes conducted through text message interactions.
Pricing
Text Request pricing
Starting price
$59.00 Per-Month
Visit Website
Pricing model: Usage Based
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Text Request alternatives
Compare Text Request with other SMS Marketing Software tools that buyers often evaluate.
SimpleTexting by SimpleTexting
SimpleTexting is aimed at teams that need to send text alerts or campaigns to large contact lists. It is worth checking when fast list upload, opt-in collection, and mobile reach a...
Textline by Textline
Textline helps teams add business texting to support and service workflows, either through an existing landline or a local textable number. It is worth checking if phone tag is slo...
MessageBird by MessageBird
MessageBird is for organizations that need communication workflows across SMS, voice, and chat through one platform, especially when app alerts, verification flows, and support mes...
Whistle Messaging by Whistle Messaging
A hotel guest messaging platform built to replace scattered phone calls and front-desk notes with automated SMS and app-based communication. Whistle integrates with property manage...
TextUs by TextUs
TextUs is aimed at teams that rely on fast SMS conversations for sales, recruiting, and support, giving customer-facing teams a central text workflow for outbound and inbound commu...
Sakari by Sakari
An SMS marketing platform that goes beyond plain text, letting you embed maps, media, icons, and buttons into messages. Sakari works for sales, marketing, and customer service team...
Call Loop by Call Loop
A dual-channel broadcasting tool that lets you send voice messages and SMS texts to large contact lists at once. Useful for organizations that need to reach people quickly — and ca...
Software reviews
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FAQ
Text Request FAQs
Text Request is a business texting platform used for customer engagement, including sales conversations, support inquiries, appointment reminders, and marketing promotions via SMS.
Yes. You can enable your existing landline to send and receive texts, or get a new business number if you prefer to keep channels separate.
Yes. The platform is designed to scale from one person handling a few conversations to large teams sending millions of messages, with features for team collaboration and shared inbox management.
Yes. The platform includes automation features for triggered messages and workflows, as well as an API for building custom integrations with your existing systems.
Text Request is a cloud, SaaS, web-based platform. It also offers mobile apps for iPhone, iPad, and Android.
Support options include email, phone, chat, a knowledgebase, FAQ forum, and 24/7 live representatives. Training is available through live online sessions, webinars, documentation, and videos.
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