Bigin by Zoho CRM by Zoho

Bigin by Zoho CRM software reviews, alternatives, pricing, & feature 2026

4.5/5 from 37 reviews and ratings
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CRM Software

Bigin by Zoho CRM reviews and summary

Bigin by Zoho CRM is a streamlined, easy-to-use CRM solution specifically built for the needs of small businesses and entrepreneurs. It is designed to help these organizations move away from disorganized spreadsheets and ad-hoc methods, providing a simple yet effective system to manage contacts, deals, and customer interactions. With its intuitive interface and focus on core CRM functionality, Bigin allows small teams to get started quickly with customer management without the complexity and cost of larger enterprise CRM systems, truly scaling with their growth. This CRM is perfectly targeted at small businesses, startups, freelancers, and solopreneurs who are new to CRM or find larger systems overwhelming, and need a straightforward, affordable tool...

Best for

This CRM is perfectly targeted at small businesses, startups, freelancers, and solopreneurs who are new to CRM or find larger systems overwhelming, and need a straightforward, affordable tool to organize their customer relationships.

Starting price $7.00 Per-Month
Category CRM Software
Vendor Zoho
Key takeaways

Our verdict

Our final assessment is that Bigin successfully fulfills its mission as an entry-point CRM, offering an excellent balance of simplicity, essential features, and value, making it an ideal choice for small businesses taking their first step into structured sales management.

Quick facts

Bigin by Zoho CRM at a glance

Overall rating 4.5/5
Reviews 37
Starting price $7.00 Per-Month
Vendor Zoho
Founded 1996
Location United States
Category CRM Software
Ratings

Bigin by Zoho CRM ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.5

/
5

37 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Bigin by Zoho CRM pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • High aggregate rating with meaningful review volume.
  • Starting price is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses Bigin by Zoho CRM?

This CRM is perfectly targeted at small businesses, startups, freelancers, and solopreneurs who are new to CRM or find larger systems overwhelming, and need a straightforward, affordable tool to organize their customer relationships.

Feature research

Bigin by Zoho CRM features

These are common features buyers compare in CRM Software. Product-specific availability should be confirmed with the vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Pricing

Bigin by Zoho CRM pricing

Starting price $7.00 Per-Month

Pricing model: Per User

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Bigin by Zoho CRM alternatives

Compare Bigin by Zoho CRM with other CRM Software tools that buyers often evaluate.

Zoho CRM by Zoho

4.3 (5.3K)

Zoho CRM helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decis...

Dynamics 365 by Microsoft

4.3 (4.2K)

Dynamics 365 helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so d...

Pipedrive by Pipedrive

4.5 (2.4K)

Pipedrive helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so deci...

Nimble by Nimble

4.4 (1.7K)

Nimble helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decisio...

Airtable by Airtable

4.7 (1.2K)

Airtable helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decis...

mHelpDesk by mHelpDesk

4.3 (798)

mHelpDesk is aimed at teams that need clear helpdesk flow without a steep administration burden. If your support model is mostly people, not software, this platform may be useful f...

Pipeline by Pipeline

4.4 (608)

Pipeline is worth a look for mid-market sales teams that need a clearer view of contacts, deals, tasks, and pipeline movement without turning CRM work into a separate reporting cho...

Act! by Act!

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Act! is a CRM for small and midsize teams that want flexibility in contact, sales, and campaign workflows. It supports customization-heavy organizations, but you should check learn...

Software reviews

Bigin by Zoho CRM software reviews

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FAQ

Bigin by Zoho CRM FAQs

Bigin by Zoho CRM is a streamlined, easy-to-use CRM solution specifically built for the needs of small businesses and entrepreneurs. It is designed to help these organizations move away from disorganized spreadsheets and ad-hoc methods, providing a simple yet effective system to manage contacts, deals, and customer interactions. With its intuitive interface and focus on core CRM functionality, Bigin allows small teams to get started quickly with customer management without the complexity and cost of larger enterprise CRM systems, truly scaling with their growth.

This CRM is perfectly targeted at small businesses, startups, freelancers, and solopreneurs who are new to CRM or find larger systems overwhelming, and need a straightforward, affordable tool to organize their customer relationships.

Bigin by Zoho CRM pricing is listed from $7.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.

Bigin by Zoho CRM is listed in CRM Software.

Bigin by Zoho CRM is listed with Zoho as the vendor.

Buyers often compare Bigin by Zoho CRM with other CRM Software tools such as Zoho CRM, Dynamics 365, Pipedrive, Nimble. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Bigin by Zoho CRM.
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