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Unified Endpoint Management (UEM) Software
Atera reviews and summary
Atera is an all-in-one, integrated IT management platform built specifically for Managed Service Providers (MSPs) and IT professionals. It consolidates the core tools of the trade into a single, seamless interface: Remote Monitoring and Management (RMM) for oversight, Professional Services Automation (PSA) for ticketing and workflow, remote access for support, patch management, billing, and advanced reporting. Its most disruptive feature is its pricing model, which charges a flat monthly fee per technician rather than per device or endpoint. This allows MSPs to scale their client base and managed devices without linearly increasing software costs, providing significant fi... Atera is exclusively for Managed Service Providers (MSPs) and IT service bus...
Best for
Atera is exclusively for Managed Service Providers (MSPs) and IT service businesses of all sizes, as well as internal IT departments looking for a unified management suite. Its per-technician pricing is particularly attractive for growing MSPs managing a large number of devices.
Starting price
$79.00 Per-Month
Vendor
Atera
Key takeaways
Our verdict
Atera is a game-changer in the MSP software space due to its integrated approach and revolutionary pricing model. By eliminating per-device fees, it removes a major barrier to growth and profitability. The platform's breadth and depth make it an outstanding, cost-effective choice for any service-focused IT business.
Quick facts
Atera at a glance
Overall rating
4.5/5
Reviews
220
Starting price
$79.00 Per-Month
Vendor
Atera
Founded
2011
Location
Israel
Ratings
Atera ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Atera pros and cons
Potential strengths
- Brings RMM, PSA, remote access, patch management, billing workflows, and reports into one IT management platform.
- Built for MSPs and IT professionals, so the feature set is framed around service work rather than generic endpoint administration alone.
- Listed access includes cloud, web, desktop, Chromebook, Android, iPhone, and iPad options for teams that support users from different devices.
- Support and training options include email, knowledgebase, phone support, chat, live representative support, live online training, webinars, documentation, and videos.
Points to verify
- Run a real support workflow from alert to ticket to remote access before judging whether the combined RMM and PSA setup fits your team.
- Check patch management controls, approval steps, and reporting for the endpoint types you manage most often.
- Confirm how billing workflows connect with tickets, time, reports, and client records.
- Review onboarding effort for technicians who may be replacing several separate tools at once.
Buyer fit
Who uses Atera?
Atera is exclusively for Managed Service Providers (MSPs) and IT service businesses of all sizes, as well as internal IT departments looking for a unified management suite. Its per-technician pricing is particularly attractive for growing MSPs managing a large number of devices.
Feature research
Atera features
These are common features buyers compare in Unified Endpoint Management (UEM) Software. Product-specific availability should be confirmed with the vendor.
Internal Application Control
Oversee the downloading and internal storage of software applications.
BYOD Device Management
Controls and secures access to corporate data and applications on employee-owned devices.
Compliance Monitoring
Monitor and address policy non-compliance across services, products, or supplier activities.
IT Configuration Control
Catalog and maintain IT assets and their interdependencies across the service landscape.
Deployment Administration
Oversee the workflows and procedures required to prepare an application for production and end-user access.
Data Encryption
Transform information into secure code to protect against unauthorized access.
Endpoint Security
Secure remote workers and personal devices to ensure safe access to corporate applications.
Mobile Content Administration
Handles the creation, updates, accuracy checks, and brand uniformity of content for mobile distribution.
Software Patching
Remotely deploy software patches, security updates, and bug fixes.
Business Policy Administration
Administer and maintain organizational guidelines for various operational scenarios.
Workflow Automation
Create logical workflow templates that automatically generate future processes and operational paths.
Remote System Control & Monitoring
Manages system functionality and interface, and reports on its status from a remote site.
Pricing
Atera pricing
Starting price
$79.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Atera alternatives
Compare Atera with other Unified Endpoint Management (UEM) Software tools that buyers often evaluate.
Avast Business Antivirus by Avast
Avast Business Antivirus is a powerful cybersecurity solution designed as a first line of defense against a wide spectrum of cyberthreats, including known ransomware and unknown th...
Microsoft Endpoint Manager (MEM) by Microsoft
Microsoft Endpoint Manager (MEM) is a unified management platform that combines endpoint security, comprehensive device management, and intelligent cloud automation. It integrates...
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FAQ
Atera FAQs
Atera is used by MSPs and IT professionals for remote monitoring and management, PSA work, remote access, patch management, billing workflows, and reporting.
Atera is aimed at managed service providers, IT service businesses, and internal IT teams that want several service management tools in one platform.
Yes. Remote monitoring and management is one of the core capabilities listed for Atera.
Yes. Atera lists PSA as part of the integrated platform, alongside RMM, remote access, patch management, billing workflows, and reports.
Atera lists cloud and web-based access, desktop Mac, Windows, Linux, Chromebook, Android, iPhone, and iPad support.
Check ticket workflow, remote access reliability, patch approval controls, billing workflow fit, reporting depth, technician onboarding, and support response expectations.
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