Phone.com Overview

Phone.com

By Phone.com

4.1★★★★(108 Ratings)Write review

What is Phone.com?

Phone.com is a leading cloud-based virtual phone system focused primarily on the needs of small businesses and entrepreneurs. It offers a comprehensive suite of features to manage business communications, including custom phone greetings, interactive voice menus (IVR), call routing, extensions, voicemail with transcription, audio and video conferencing, fax, SMS/MMS messaging, call forwarding, and more. Beyond its innovative and customizable solutions, Phone.com differentiates itself with award-winning U.S.-based customer support, ensuring users receive personalized assistance to configure and optimize their phone system effectively.

Who it's for:

This service is perfectly tailored for small to medium-sized businesses, startups, freelancers, and remote teams that require a professional, feature-rich phone presence without the cost and complexity of traditional PBX hardware. It is also suitable for businesses needing a scalable solution that grows with them.

Our verdict:

Our verdict is that Phone.com is an excellent and well-rounded virtual phone system that delivers significant value for small businesses. Its combination of extensive features, cost-effectiveness, and strong customer support makes it a top contender for entrepreneurs seeking to establish a professional communication footprint.

Phone.com Details

Phone.com Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

Phone.com Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Phone.com Training options

Documentation

Live Online

Videos

Webinars

In-Person

Phone.com Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Phone.com Features

Most valued Phone.com features by users

Call Scheduling

Custom Greetings/Messages

File Sharing

International Calling

Mobile Access

Real-Time Chat

Reporting/Analytics

Screen Sharing

Two Way Audio & Video

Virtual Voicemail

Top Phone.com Alternatives & Competitors

1

Nextiva

By Nextiva

4.3★★★★(428 Ratings)

Nextiva is more than a phone system; it is an integrated communications platform that unifies voice, video, collaboration, SMS, chat, and customer feedback tools. It blends these channels with business applications, buil... Read More

2

Slack

By Slack

4.8★★★★★(48,647 Ratings)

Slack is a leading channel-based messaging platform that brings team communication together in one place. It organizes conversations into dedicated channels for projects, topics, or teams, alongside direct messages. It o... Read More