iWarranty Overview

iWarranty

By PTC

4.1★★★★(5 Ratings)Write review

What is iWarranty?

iWarranty by PTC is an award-winning warranty and service contract management solution. Its unique approach allows companies to define warranty and contract policies directly in the context of the product's digital definition. This enables centralized management of warranty claims, returns, and supplier recovery, while capturing complete service history for each product unit across the entire service network for powerful performance analysis.

Who it's for:

iWarranty is designed for manufacturers across industries such as automotive, industrial equipment, electronics, and medical devices. It is ideal for companies with complex, configurable products that need to manage warranties and service contracts efficiently and gain insights from product lifecycle data.

Our verdict:

iWarranty is an innovative and highly effective solution that deeply integrates warranty management with product data. Its contextual approach and analytical power make it a superior tool for manufacturers seeking to improve service profitability, supplier recovery, and product quality insights.

iWarranty Details

iWarranty Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

iWarranty Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

iWarranty Training options

Documentation

In-Person

Videos

Webinars

Live Online

iWarranty Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

iWarranty Features

Most valued iWarranty features by users

Contract/License Management

Eligibility Verification

For Field Service

For General Contractors

For Manufacturers

Parts Management

Policy Management

Product Registration

Repair Management

Returns Management

Service Management

Warranty Tracking

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